Customer reviews from Samsung US
Samsung - Galaxy S25 FE 128GB - Jet Black (AT&T)
Average customer rating
4.7 out of 5
4.7
(2,915 Reviews)
Open Ratings Snapshot
Rating breakdown 2,915 reviews
5 Stars
2,256
4 Stars
531
3 Stars
82
2 Stars
32
1 Star
14
71%of customers recommend this product. 
(
12 out of 17
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 FE 128GB - Jet Black (AT&T)
Customer Rating
5 out of 5
5
Very nice phone
on June 1, 2026
Posted by: MubobsMmy
[This review was collected as part of a promotion.] I like the phone. Very cheaper than iPhones and I like ai camera feature removing reflections. I like screen too. Not big button on bottom
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Top Notch
on June 1, 2026
Posted by: Lovelygirl
[This review was collected as part of a promotion.] Love the Galaxy AI on this phone. It takes great pictures. Long battery life I can go the whole day without having to charge it. Over all very satisfied.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Response Timing, Fresh Screen, Best model.
on June 1, 2026
Posted by: DrakeDoggy
[This review was collected as part of a promotion.] Galaxy AI has enhanced features that helps me type, learn, and communicate better overall. One feature that is extremely neat is the caller assist, allows me to watch out for potential scam calling and messaging, which helps keep me and my information safe
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
this product runs smooth with games
on June 1, 2026
Posted by: curtixx22
[This review was collected as part of a promotion.] ​Most modern phones feel like fragile glass ornaments. The Samsung Galaxy S25 FE is different. It’s built like an anvil and priced like a steal, giving you pure utility without the thousand-dollar corporate bloat.
​The Lowdown
​The Muscle: This engine doesn't stutter. It leaps between heavy apps and intense tasks without a hint of hesitation, and it stays cool under pressure—no pocket-radiator heat.
​The Screen: Sharp, fluid, and bright enough to cut through blinding noon sunlight like a torch.
​The Lens: It avoids the fake, plastic cartoon colors of other AI cameras. It captures the raw texture of the world—the grain in wood, the rust on steel, the depth of the shadows—keeping images grounded in reality.
​The Tank: The battery is stubborn. It’ll run hard from a dawn alarm, through a heavy shift, and straight into a 2 AM porch session without sweating the percentage.
​The Verdict
​The missing headphone jack stings if you like hardwired gear, but that’s the only real scar. The S25 FE isn't a high-fashion runway prop; it’s a heavy-duty tool. Sharp, reliable, and built for the grit of daily life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Samsung s 25 fe has great features an easy to
on June 1, 2026
Posted by: Bosslyfe
[This review was collected as part of a promotion.] The phone is just overall a great phone the ai feature is very helpful the camera is great takes wonderful pictures the phone is easy to use an understand
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Need some improvements
on June 1, 2026
Posted by: Bellarican93
[This review was collected as part of a promotion.] Ever since I've been having this phone, I've been having issue when it comes with the AI.... It's been acting slow and it's always telling me I need to update the software, and it's becoming a problem. Especially when I have too many windows or apps open the phone starts acting slow and it freezes. It's also having a problem when it comes to having tap pay.l, it rejects it and I would have to once again update the card with either Samsung pay or Gpay. The camera taking blurry pics when Samsung NEVER HAD A PROBLEM!! Other than that some features are ok.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamJune 3, 2026
Hi Bellarican93, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25 FE with us. We know how important your phone is to you every day for a range of daily tasks, and wanting the uninterrupted usage of your device every day. We have provided links to resources to help you adjust the refresh rate and troubleshoot the freezing you mention experiencing with your device. We have also shared a link to an article to help you troubleshoot the blurry photos you mention experiencing with your device. Lastly, we have provided a link to the Samsung Support Team to help you with the frustrations you mention when trying to pay, and if you continue to experience other frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the new features
on June 1, 2026
Posted by: Gamer33
[This review was collected as part of a promotion.] I using my device for everyday activities for my emails from my phone calls to play my games reading my books everything I do on a daily basis
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
The photos turn out great
on June 1, 2026
Posted by: Chris0721
[This review was collected as part of a promotion.] I love using genesis it gives me information on everything and anything..to be able to say something out loud to my AI and to get a response is the
Value
3 out of 5
3
Response from Samsung USBy R&R TeamJune 3, 2026
Hi there Chris0721, thank you for sharing your experience of your Samsung Galaxy S25 FE with us. We are pleased to hear that you are enjoying the added features of Galaxy AI on your device. We have provided a link to the complete manual to help you further explore your device, and maximize your experience with your device. We have also provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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