Customer reviews from Samsung US
Samsung - Galaxy S25 FE 128GB - Jet Black (AT&T)
Average customer rating
4.7
(2,915 Reviews)
Rating breakdown 2,915 reviews
5 Stars
2,256
4 Stars
531
3 Stars
82
2 Stars
32
1 Star
14
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Galaxy S25 FE 128GB - Jet Black (AT&T)
Customer Rating
5
Exceeded my expectations
on June 6, 2026
Posted by: MIGHTYHEMORRHOID
[This review was collected as part of a promotion.] Mainly used for gaming and watching movies/TV series. Great battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall satisfied
on June 6, 2026
Posted by: KukriCat
[This review was collected as part of a promotion.] So to start, I most use my phone for reading, YouTube, Google and games in that order, I don't use social media and only occasionally take photos. Overall I've been satisfied with my phone, the battery life and brightness range has been great. I do wish I could use my volume buttons to adjust the brightness as a setting as I change that far more often than volume, the adaptive brightness function is off a bit from my comfort level. I'm very impressed with it's sturdiness, I have dropped my phone no small number of times and it may actually be more than once a day on average, I've got a case on it but I'm really impressed I don't have a loose speaker or buggy bit or any damage beyond a very small nick in my screen that's only visible with the screen dark light reflecting off. The galaxy ai is interesting but I can't actually figure out how to access the note assistant which is the most interesting feature for me currently although I look forward to the translation function when I next go abroad.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
This phone is not good.
on June 6, 2026
Posted by: LovemyUltra
[This review was collected as part of a promotion.] I will always have a Samsung galaxy phone; however the Samsung Galaxy 25FE is horrible. It constantly gets too hot to hold. It isn't as fast or as nice as the Samsung Galaxy Ultra. As soon as I am able to upgrade I am getting rid of this phone and going back to my Samsung Ultra.
Value
3
Response from Samsung USBy R&R Team, June 8, 2026
Hello there, we appreciate you sharing your experience of your Samsung Galaxy S25 FE with us. We understand how distressing it can be when your device is not operating as intended or expected. We have provided a link to an article to help you troubleshoot the temperature of your device at your convenience. We have also shared a link to an article to help you adjust the refresh rate for the faster speeds you may be seeking. Lastly, we have provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations about your device, or have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent performance and smart features
on June 6, 2026
Posted by: Probrow95
[This review was collected as part of a promotion.] I am highly satisfied with my Samsung device. It has seamlessly integrated into my daily routine, making work and school tasks much more efficient. The battery life is impressive, and the screen quality is perfect for streaming and gaming. What truly stands out is the Galaxy AI integration, which has greatly improved my productivity with its smart search and translation tools. The camera captures stunning photos, and the overall software experience is smooth and reliable. I highly recommend this product to anyone looking for a powerful and intelligent device.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has all the features I need,easy to use
on June 6, 2026
Posted by: Kingsman2025
[This review was collected as part of a promotion.] Stop shoe has all the features I need. The AI altogether everything that I use for work very simple, very reliable, convenient way to make my day easier. All the apps and features make this. One of the best phones ever had
Fast, reliable, no glitches, cameras.Amazing storage is plentiful
Fast, reliable, no glitches, cameras.Amazing storage is plentiful
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the upgrade
on June 6, 2026
Posted by: Scorpio27
[This review was collected as part of a promotion.] I kive my new upgrade, especially with this new Galaxy AI. It is very simple to use. I upgraded from a Samsung Galaxy Note 20 to the S25 FE because the volume went out. They only thing I don't like about the phone is that I cannot assign a notification tone. When I receive/send a text a message or receive a game notification, I can't distinguish which is which because there's no option to change it. This is the only reason I gave 4 stars.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great variety worn games, good battery lstorage,
on June 6, 2026
Posted by: Livenshop
[This review was collected as part of a promotion.] Recommend the new one to my friends. Excellent battery life for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product is solid
on June 6, 2026
Posted by: XOskeleton
[This review was collected as part of a promotion.] Between the galaxy Ai and the quality of the phones cameras this is an amazing piece of equipment.
Value
5
Written by a customer while visiting Samsung US