Customer reviews from Samsung US
Samsung - Galaxy S25 FE 128GB - Jet Black (AT&T)
Average customer rating
4.7 out of 5
4.7
(2,515 Reviews)
Open Ratings Snapshot
Rating breakdown 2,515 reviews
5 Stars
1,949
4 Stars
457
3 Stars
69
2 Stars
27
1 Star
13
71%of customers recommend this product. 
(
12 out of 17
)
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Customer Reviews for Samsung - Galaxy S25 FE 128GB - Jet Black (AT&T)
Customer Rating
5 out of 5
5
What an upgrade.
on October 25, 2025
Posted by: TieJay
[This review was collected as part of a promotion.] Been using a S23 ultra but just had the chance to check out the S25FE. It's a great upgrade with all the features I could want at an outstanding price point. The GalaxyAI makes the user interface even more useful than before. Can't wait to make the switch.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung Smart Phone
on November 1, 2025
Posted by: PeaceLoveHeartbeams
[This review was collected as part of a promotion.] This Samsung Galaxy AI phone has a great camera and exceptional screen quality, the colors are extremely vivid
The download time seems to be pretty fast.
Cons: The speaker doesn't seem to put out/be as loud as some of the other models. The battery dies extremely fast.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This orodect was wonderful
on November 11, 2025
Posted by: Grandmad
[This review was collected as part of a promotion.] I love my phone and going to buy one for my husband
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Not worth the money, it is slow and constantly res
on November 11, 2025
Posted by: Amyh123
[This review was collected as part of a promotion.] This is the second one I have gotten hoping that the first thing was a fluke , but it's not the second one is exactly the same
Value
2 out of 5
2
Response from Samsung USBy R&R Team, November 12, 2025
Hey Amyh123, thank you for sharing your thoughts about your Samsung Galaxy S25 FE with us. We know how important your phone is to you for a range of daily tasks. We would love to help you troubleshoot the speed of your device, and the restarting you mention experiencing. We have provided links to troubleshooting guides to assist you with the refresh rate and crashing of your device. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love using the ai to edit photos
on November 24, 2025
Posted by: LordBazinga
[This review was collected as part of a promotion.] I use Galaxy AI to move objects in photos from the floor to the ceiling to make some pretty trippy pictures. I'm having a lot of fun playing with it all the time.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, November 25, 2025
Hi there LordBazinga, thank you for sharing your experience of your Samsung Galaxy S25 FE with us. We are thrilled to hear how much you love using your new device, and that the enhanced camera and Galaxy AI have made editing such a fun and exciting activity you can use every day. Please, reach out to us again in the future any time you have questions, or additional feedback you would like to share about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Enhanced Lock & Fingerprint Sensor don't work!
on November 25, 2025
Posted by: Dadybear1234
[This review was collected as part of a promotion.] AI is so good and strong I'm not used to that. It almost gets in my way it's so good.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, November 26, 2025
Hey Dadybear1234, thank you for sharing your experience of your Samsung Galaxy S25 FE with us. We are hap[py to hear that you are pleased with the addition of Galaxy AI on your phone. We have provided a link to a troubleshooting guide to help you with the fingerprint reader you mention experiencing frustration with on your device. We have also provided a link to the Samsung Support Team to assist you further if this experience continues, or you have questions about your Ssamsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Had the phone 6 months review
on December 5, 2025
Posted by: 1stTimer
[This review was collected as part of a promotion.] First time I ever bought a commercial advertised cell phone. It was definitely the most expensive phone I've ever owned. I like that it's slim and light weight. I absolutely hate the battery life. I like to listen to music with it and I've had the phone 6 months the battery expanded and broke off the back of the case... im currently looking for a replacement..
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on April 24, 2026
Posted by: Kerm1205
[This review was collected as part of a promotion.] This phone has always been reliable and durable! I love it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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