Best Buy - Samsung - Galaxy S25 FE 128GB - Jet Black (AT&T) customer reviews - product reviews

Customer reviews from Samsung US

Samsung - Galaxy S25 FE 128GB - Jet Black (AT&T)

Average customer rating

4.7

(2,515 Reviews)

Rating breakdown 2,515 reviews

5 Stars

1,949

4 Stars

457

3 Stars

2 Stars

1 Star

71%of customers recommend this product.

(

12 out of 17

)

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Customer Reviews for Samsung - Galaxy S25 FE 128GB - Jet Black (AT&T)

Customer Rating

The bridge between the base and plus models.

on July 5, 2026

Posted by: Dogemm

[This review was collected as part of a promotion.] The s25 fe is the gap filler between the s25 and s25 plus it comes with the larger screen *though it is lower resolution you don't notice it that much* it has the larger battery aswell. It's also cheaper than the base model and plus it has a last generation chip that is still plenty fast and overall it's a good phone.

Value

Written by a customer while visiting Samsung US

Customer Rating

This phone is great for budget

on July 13, 2026

Posted by: Anonymous

[This review was collected as part of a promotion.] The samsung galaxy s25 fe is a great product it make it feel like having a premium phone but cheaper than the premium phones is great and it have good cameras the exynos 2400 chip is super great but the only problem is the is heats alot but not that hot so thats fine but in total is a great phone that u can buy instead of samsung A series

Value

Response from Samsung USBy R&R Team, July 14, 2026

Hey LoveSamsung, we appreciate you sharing your thoughts about your Samsung Galaxy S25 FE with us. We are pleased to hear that you are overall happy with the usage and features available on your device, and that it feels like a good upgrade from your previous device. We have provided a link to an article to help you with the temperature of your device at your convenience. We have also provided a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
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Written by a customer while visiting Samsung US

Customer Rating

Love this phone

on July 14, 2026

Posted by: Gator4884

[This review was collected as part of a promotion.] Honestly I was highly impressed with the quality of the camera and the options for the camera this is one of the biggest reasons I purchased it.

Value

Written by a customer while visiting Samsung US

Customer Rating

DIm dim dim

on February 8, 2026

Posted by: gman

Biggest and most obvious issue is the display. It is simply too dim. For a phone supposedly able to compete with the 'flagship' phones it is not even in the same league. The lack of brightness means all definition and contrast is lost even on the most basic of tasks. There is no need to have the most expensive screen technology if the amount of nits is simply too low to see it. Screen is really unwatchable.
Everything else works smoothly as it should.

No, I would not recommend this to a friend.

Features

Performance

Design

Value

Response from Samsung USBy R&R Team, February 9, 2026

Hi Gman, thank you for sharing your thoughts about your Samsung Galaxy S25 FE with us. We are pleased to hear the device overall is operating smoothly, and we would love to help you best align the settings to your preferences. We have provided a link to the full device manual to help you with all of the different display setting options available to best align to your preferences. We have also shared a link to the Samsung Support Team to assist you further if you believe your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US

Customer Rating

My Samsung

on September 12, 2025

Posted by: Mamma T

I enjoy the phone when it's working right
But it can mess up over something small then I don't enjoy it as much

Response from Samsung USBy R&R Team, September 12, 2025

Hi there Mamma T, we appreciate your feedback on your Samsung Galaxy S25 FE. We are happy to hear that you are overall pleased with the features and usage of your new phone. We have provided a link to the Samsung Support Team for your convenience. They can assist you directly through chat for those instances you mention the device not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US

Customer Rating

Picture, video, are the most disgusting and poor

on February 25, 2026

Posted by: Abuelamita

Camera is so annoying and captured an image blurry and could no clear or visible even 2 feet closely 🤔. I have been a samsung user. But this is not even an camera feature from Samsung.. ai for what purposes.

Response from Samsung USBy R&R Team, February 25, 2026

Hey Abuelamita, thank you for sharing your experience of your Samsung Galaxy S25 FE with us. We know how frustrating it can be when you have a device that is not meeting your expectations. We have provided links to two articles to help you with the available camera features and settings, as well as troubleshoot the blurry photos you mention experiencing. We have also provided a link to the Samsung Support Team to offer additional assistance if this frustration continues with your device. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
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Written by a customer while visiting Samsung US

Customer Rating

Best value out there.

on September 6, 2025

Posted by: JGeorgeKNR

from Texas

Expertise:Expert

Well, it has flagship specs at a reasonable price and it doesn't disappoint.

I would recommend this to a friend!

Features

Performance

Design

Value

Written by a customer while visiting Samsung US

Customer Rating

Awesome experience so far

on February 5, 2026

Posted by: DB8228

Expertise:Expert

The device is working better than I expected. The display is gorgeous, the camera is as good as expected and the processing power isn't the best but it's not bad at all.

I would recommend this to a friend!

Features

Performance

Design

Value

Response from Samsung USBy R&R Team, February 11, 2026

Hey DB8228, thank you for your feedback on your Samsung Galaxy S25 FE. We couldn't be happier to hear that you are having such a great experience with your device, and that it is exceeding all of your expectations. We have provided a link to the Samsung Support Team for your convenience. They can assist you if you have questions as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US

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