Customer reviews from Samsung US
Samsung - Galaxy S25 FE 128GB - Jet Black (AT&T)
Average customer rating
4.7
(2,515 Reviews)
Rating breakdown 2,515 reviews
5 Stars
1,949
4 Stars
457
3 Stars
69
2 Stars
27
1 Star
13
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Galaxy S25 FE 128GB - Jet Black (AT&T)
Customer Rating
5
I love my phone
on May 19, 2026
Posted by: Nellyjelly
[This review was collected as part of a promotion.] It is wonderful that you are so pleased with your current mobile device. Enjoying the technology you use daily can significantly enhance your experiences. A reliable and enjoyable phone makes communication and everyday tasks much smoother. We hope it continues to serve you well for a long time to come. Thank you for sharing your positive sentiment. I love my galaxy ai device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The screen size is excellent
on May 19, 2026
Posted by: Gamma1963
[This review was collected as part of a promotion.] My Samsung phone is my little computer away from home. The size and comfort allows me to navigate from app to app. Im able to watch movies without squinting my eyes. Volume is just right. Playing games, updating social media, screenshot important information and taking pictures everyday is very easy to do. Using AI is excellent especially while shopping and doing price and product comparisons.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 19, 2026
Posted by: Izzyvill
[This review was collected as part of a promotion.] This samsung phone are amazing I recently upgraded from a galaxy s9 and wow the screen is a amazing good size the speaker for listening to music is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite
on May 21, 2026
Posted by: Yaaaas
[This review was collected as part of a promotion.] I've had every galaxy from the start and this is the best by far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I can dare to say that phone has great features.
on May 22, 2026
Posted by: Kellyjay43
[This review was collected as part of a promotion.] This phone has great AI features which adds so much beauty to videos and camera
The gaming concepts, graphics and playability is awesome.
The gaming concepts, graphics and playability is awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Don't recommend
on May 25, 2026
Posted by: Ccheap1
[This review was collected as part of a promotion.] This has nice features, however it lags constantly and is VERY slow,wouldn't recommend to anyone and I absolutely love Galaxy,but not this one
Value
1
Response from Samsung USBy R&R Team, May 27, 2026
Hi there Ccheap1, we appreciate you taking time out of your day to share your feedback on your Samsung Galaxy S25 FE. We know how frustrating it is when your device is not meeting your expectations in functionality. We have provided a link to an article to help you adjust the refresh rate for faster speeds on your device. We have also shared a link to an article to help you if the device is freezing during your usage. We have lastly, provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
This product has no feature that the note ten didn
on May 25, 2026
Posted by: Hatephone
[This review was collected as part of a promotion.] Galaxy AI is no better than Google. The phone is junk...
Value
1
Response from Samsung USBy R&R Team, May 28, 2026
Hello there, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 FE with us. We know that upgrading to a new device can come with a bit of a learning curve and cause frustration if your new device is not meeting your expectations. We have provided a link to the complete manual for your device to help you discover the updates, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if you have questions or experience anything out of the ordinary with your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great choice
on May 31, 2026
Posted by: Funitln1
[This review was collected as part of a promotion.] I love this device, especially the Galaxy AI feature. The camera is incredible. I use the phone in every capacity and it has exceeded my expectations.
Value
5
Written by a customer while visiting Samsung US