Customer reviews from Samsung US
Samsung - Galaxy S25 FE 128GB - Jet Black (AT&T)
Average customer rating
4.7
(2,513 Reviews)
Rating breakdown 2,513 reviews
5 Stars
1,949
4 Stars
455
3 Stars
69
2 Stars
27
1 Star
13
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Galaxy S25 FE 128GB - Jet Black (AT&T)
Customer Rating
3
Crashes and stops working when too many functions
on April 20, 2026
Posted by: MaggyColl
[This review was collected as part of a promotion.] I use my mobile device for work and personal use. There are a few crashes when trying several ooennapps at once and it has a nice camera but is good just for ine app at a time
Value
3
Response from Samsung USBy R&R Team, April 21, 2026
Hello MaggyColl, thank you for your feedback on your Samsung Galaxy S25 FE. We completely understand how valuable the uninterrupted usage of your device is to you every day. We have provided links to a few articles to help you adjust the refresh rate of your device, and troubleshoot any crashing you mention experiencing with your device. We have also provided a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Run. Don't walk.
on September 21, 2025
Posted by: JustAGirl
[This review was collected as part of a promotion.] I have not had a new phone in probably 8 years. I decided to treat myself and get the S25 FE. I have yet to put this phone down since I received it. Everytime I open it it's like Christmas morning.
I was definitely on the fence about the Galaxy AI functions but even those have come in handy. ESPECIALLY the interpreter. I unfortunately only speak English but I use a translator app almost everyday at work. Communicating with the public has become so much easier. This phone is definitely a 10/10. And don't even get me started on the cameras!!
I was definitely on the fence about the Galaxy AI functions but even those have come in handy. ESPECIALLY the interpreter. I unfortunately only speak English but I use a translator app almost everyday at work. Communicating with the public has become so much easier. This phone is definitely a 10/10. And don't even get me started on the cameras!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone performance is beyond expectations
on July 1, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Great performance great hardware. Galaxy A.I is amazing helps with cooking and shopping for the right items, anytime I have a question the first app i go to is galaxy A.I. DEX is great use your phone like a desktop and it fits in your pocket!!! Outstanding camera!!
10 out of 10!!
10 out of 10!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Fe 25 samsung 5
on September 15, 2025
Posted by: Mteezy
[This review was collected as part of a promotion.] Phone locks up and often can't hear the other party without powering off and on...memory fills up quickly
Value
2
Response from Samsung USBy R&R Team, October 31, 2025
Hi there Mteezy, we appreciate you sharing your feedback on your feedback on your Samsung Galaxy S25 FE. We know how important the uninterrupted usage of your device is to you every day. We have provided a link to an article to help you with freezing or crashing you may be experiencing with your device. We have also provided a link to the Samsung Support Team to assist you with storage expansion options, and further assistance if the locking up you mention continues. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Very user-friendly, empowering and simply great.
on September 16, 2025
Posted by: IndigenousEricmusic
[This review was collected as part of a promotion.] Galaxy AI .... uniquely universal.
In which has led me to a life of more optimism for achieving my goals and dreams. Very excited for the next chapter of human existence with samsung's galaxy AI.
Well done!!!
Sincerely,
Eric Charles Enger
|artist| |musician| |father| |brother| |lover|
In which has led me to a life of more optimism for achieving my goals and dreams. Very excited for the next chapter of human existence with samsung's galaxy AI.
Well done!!!
Sincerely,
Eric Charles Enger
|artist| |musician| |father| |brother| |lover|
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 27, 2025
Posted by: Ashbull
[This review was collected as part of a promotion.] The device demonstrates excellent performance across key functionalities. Battery life, graphics processing, and audio output are all of high quality. Furthermore, the form factor is ideally suited for user experience. This product represents a sound investment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The product took beautiful pictures
on November 26, 2025
Posted by: Lilonw
[This review was collected as part of a promotion.] The ai is actually really great it feels like your talking to a person. I enjoyed everything it is so far my favorite galaxy.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 FE
on November 29, 2025
Posted by: ChrissiT
[This review was collected as part of a promotion.] I just received this phone as an upgrade from my S21 FE. This phone is very easy to use, has great features. The cameras are great! I was able to easily use Smart Switch to transfer from my S21 to the S25. I'm really happy with this phone.
Value
5
Written by a customer while visiting Samsung US