Customer reviews from Samsung US
Samsung - Galaxy S25 FE 128GB - Jet Black (AT&T)
Average customer rating
4.7 out of 5
4.7
(3,223 Reviews)
Open Ratings Snapshot
Rating breakdown 3,223 reviews
5 Stars
2,469
4 Stars
609
3 Stars
93
2 Stars
37
1 Star
15
71%of customers recommend this product. 
(
12 out of 17
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 FE 128GB - Jet Black (AT&T)
Customer Rating
5 out of 5
5
The Galaxy s25 Fe is a great phone
on October 10, 2025
Posted by: Daveyf88
[This review was collected as part of a promotion.] The Galaxy S25 Fe is a great phone. The Galaxy AI is amazing. The things it can do will blow your mind. There's alot of memory for apps. It also streams fast and in high quality plus the camera takes the best pictures.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Nice phone but battery life is absolutely awful
on October 10, 2025
Posted by: Sharker092224
[This review was collected as part of a promotion.] Sometimes my phone will crash while playing games and while streaming videos on YouTube, netflix and other platforms. It will go through 20% battery in an hour. I'm not a fan of galaxy ai either I think it's trippy. The picture quality is crisp though. You can see all your facial pores and every blemish. It's actually quite beautiful.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, November 3, 2025
Hi there Sharker092224, we appreciate you sharing your experience of your Samsung Galaxy S25 FE with us. We know how frustrating it is when you have a new device that is not meeting your expectations for battery life. We have provided links to a few articles to help you maximize the battery life at your convenience. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Really great phone!!
on October 10, 2025
Posted by: Jennology
[This review was collected as part of a promotion.] I love my samsung galaxy and the galaxy ai is top par.
I recommend to all my family and friend.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very good phone
on October 10, 2025
Posted by: Leom29
[This review was collected as part of a promotion.] Very good phone, it is excellent, very fast and the AI is very good. The battery lasts a lot and has a very good operating system, in short, I love my new Samsung device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
My phone review
on October 10, 2025
Posted by: kris48
[This review was collected as part of a promotion.] only main problem is the weight of the phone. it is way too heavy
Value
2 out of 5
2
Response from Samsung USBy R&R Team, November 3, 2025
Hey Kris48, thank you for sharing your thoughts about your Samsung Galaxy S25 FE with us. We are happy to hear that you are pleased with the usage and enhanced capabilities of your device. We appreciate you sharing your preference for a lighter feel in your hand as we continue to innovate our product line. Please, reach out to us again in the future if you ever have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features like samsung ai
on October 10, 2025
Posted by: Wantagalaxytab
[This review was collected as part of a promotion.] Honestly, I think my Galaxy S25 FE is a really solid phone. It runs super smooth no matter what I’m doing — apps open fast, games don’t lag, and scrolling feels really clean thanks to the screen’s refresh rate. The display itself looks great too — it’s bright, sharp, and just makes everything look nice.
The phone feels good in my hand, not too heavy but still premium. Battery life’s been awesome for me; I can go a full day without worrying, and when I do need to charge it, it powers up quick.
The camera’s another thing I like a lot. It takes really good photos with a lot of detail and color, even when the lighting’s not perfect. I don’t have to mess around with settings or filters — it just does the job.
Overall, I just feel like it’s a great all-around phone for the price. It has the same kind of performance and features you’d expect from something more expensive, but without that crazy price tag. I’m honestly really happy with it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has new amazing features
on October 10, 2025
Posted by: Manda727
[This review was collected as part of a promotion.] The galaxy AI is incredible and useful, photo quality is amazing. I do game alot and they run flawlessly. I love everything about it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The processor is fast and smooth
on October 10, 2025
Posted by: Srt1106
[This review was collected as part of a promotion.] Love how the processor is fast and very smooth, I've tried different types of brands of phones but Samsung beats all of them, camera wise, product wise and perfect processor, and the Galaxy AI is just out of this world. Overall a quality phone for a very good price.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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