Customer reviews from Samsung US
Samsung - Galaxy S25 FE 128GB - Jet Black (AT&T)
Average customer rating
4.7
(1,672 Reviews)
Rating breakdown 1,672 reviews
5 Stars
1,305
4 Stars
289
3 Stars
46
2 Stars
21
1 Star
11
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Galaxy S25 FE 128GB - Jet Black (AT&T)
Customer Rating
3
This phone has poor battery and signal quality!!
on March 23, 2026
Posted by: Halfer
[This review was collected as part of a promotion.] Phone does not charge very rapidly nor sows it hold charge for totality of 12 hr period wothout need a charge. It also has screen freezing issues, poor signal function even if shows good signal at that moment. Randomly loses signal totally randomly with the only fix I've seen as of yet is to restart phone which is not recommended if say FILING TAXES!!...I will b swapping for my S23 back . This phone is not worthy of price tag..
Value
3
Response from Samsung USBy R&R Team, March 23, 2026
Hi Halfer, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 FE with us. We know how frustrating it can be when your device is not operating as intended or expected. We have provided links to articles to help you troubleshoot the connectivity of your device, as well as resolve the experience when the device is freezing, and maximize the battery life of your device. We have also provided a link to the Samsung Support Team to offer additional assistance if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Not the greatest, but it will do for the price.
on March 24, 2026
Posted by: Bill1982
[This review was collected as part of a promotion.] I’m not too happy with my Galaxy FE overall. The performance has been pretty slow, especially over time, and it doesn’t feel as smooth as it should for everyday use. The picture quality has also noticeably gotten worse, which is disappointing since the camera was one of the reasons I picked it in the first place. On top of that, the camera lens broke just a few weeks after I got the device, which really shouldn’t happen with normal use.
That said, considering the price I paid for it, I can’t be too mad. It gets the job done for basic things, but it definitely hasn’t held up as well as I expected.
Value
2
Response from Samsung USBy R&R Team, March 25, 2026
Hello Bill1982, we appreciate you sharing your experience of your Samsung Galaxy S25 FE with us. We completely understand how frustrating it can be when your device is not operating as intended or expected. We have provided links to articles to help you adjust the refresh rate and maximize the speed of your device. We have also shared a link to an article to help you with the different camera settings and features for the best photos and videos possible on your device. We have lastly, provided a link ot the Samsung Support Team to assist you if you are seeking a repair to the camera lens of your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The best I've ever had...
on March 25, 2026
Posted by: IM4REAL
[This review was collected as part of a promotion.] I love my Samsung Galaxy S25 FE phone. I enjoy playing different games in my free time, its a great stress reducer and I do have to say its great at meeting my gaming needs. Its fast, fun and fantastic!! The Galaxy AI is off the charts in the technology it uses, its amazing all its capable of doing. I love all its features, like the camera takes great pictures and there is ways you can take your selfie and make yourself look like alot of funny things, like bunny ears, or alien, etc. Its lightweight, easy to carry ,and the screen is a great size for most of my needs. At times I've even used it to do my school assignments on. Its literally the best phone I've had yet. And I almost forgot its perfect for when I want to video chat with friends and family. I've become a total Samsung fan. Thanks Samsung, keep the awesome styles coming!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Happy with the S25 FE
on March 29, 2026
Posted by: Paul808
[This review was collected as part of a promotion.] Very happy with the S25 FE. I am surprised by its performance, but am more than satisfied. It exceeded my expectations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the new messaging features
on March 29, 2026
Posted by: Vboogie
[This review was collected as part of a promotion.] I use my phone for everything.... this was a definite upgrade
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is absolutely amazing.
on March 31, 2026
Posted by: Love3Sack
[This review was collected as part of a promotion.] I've never seen or owned a galaxy as good as this one. No lags, it does not freeze up or overheat on me. I love my galaxy S25 FE. I will definitely be keeping this phone for a very long time. I absolutely love my device. It does what it needs to do. I would strongly and highly recommend this device to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features.
on March 31, 2026
Posted by: Nubianking
[This review was collected as part of a promotion.] I love this device. Galaxy AI is awesome. The battery life is also great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Lovely, lightweight, and long-lasting
on April 5, 2026
Posted by: Lovingmyphone
[This review was collected as part of a promotion.] I love the Galaxy AI, essencial for todays world. Used it to get my phone organized, beautified, and all set to go! I was a Galaxy Note diehard, but I'm loving this S25 FE. I picked the right phone to finally make the switch to. It has all kinds of features I didn't know that I was missing, like the app drawer. No more endless scrolling!
Value
5
Written by a customer while visiting Samsung US