Customer reviews from Samsung US
Samsung - Galaxy S25 FE 128GB - Jet Black (AT&T)
Average customer rating
4.7
(3,224 Reviews)
Rating breakdown 3,224 reviews
5 Stars
2,470
4 Stars
609
3 Stars
93
2 Stars
37
1 Star
15
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Galaxy S25 FE 128GB - Jet Black (AT&T)
Customer Rating
1
Disappointing
on November 10, 2025
Posted by: Annoyed1
[This review was collected as part of a promotion.] I was excited to get this upgraded phone but the performance is subpar. It freezes. It's very slow to load web pages and seems to have trouble locating the network or roaming service when not connected to the wifi at home. These problems with freezing and slow loading occurr even when connected to the wifi at home. The desktop is connected to the same wifi and experiences no problem.
Value
1
Response from Samsung USBy R&R Team, November 11, 2025
Hi there Annoyed1, thank you for sharing your experience of your Samsung Galaxy S25 FE with us. We know how important your phone is to you every day, and we would love to help you maximize the speed and troubleshoot the freezing of your device. We have provided links to articles to help you with these experiences you mention. We have also shared a link to the Samsung Support Team to assist you further if these frustrations continue with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung BEST so far! Way better than an A****i
on November 10, 2025
Posted by: JCDodger
[This review was collected as part of a promotion.] Absolutely love this phone. It takes the best from its predecessors and truly goes one step further. A non-Samsung (we all know who I'm talking about) product is prehistoric to the Samsung! Why choose anything else?
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Ever
on November 10, 2025
Posted by: Rayne916
[This review was collected as part of a promotion.] Samsung as always been one of top product companies to buy my T.v's and phones. I can honestly say that I am satisfied with my Samsung Galaxy S25Fe. The picture come out crisp and clear. The storage space is great. And the video quality is excellent. I can't forget to mention that I love using Galaxy Ai.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast internet,good pictures overall great function
on November 10, 2025
Posted by: Mayorga
[This review was collected as part of a promotion.] The galaxy ai on my s25 is fast and goes into detail when I ask a question satisfied with my phone and everything that comes with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the greatest thing since anything.
on November 10, 2025
Posted by: MojoJojo4200
[This review was collected as part of a promotion.] I've always been a samsung android _user and let me tell you, when i say this is the perfect android i mean IN EVERY WAY POSSIBLE!. This phone does it all and has it all, from its perfect picture quality, crystal clear LCD screen and new app features not to mention the new A.I assistant gemini this phone has helped me stay organized and ready to tackle the tasks for the day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This PHONE is AMAZING 👏🏽
on November 10, 2025
Posted by: SamTeddy
[This review was collected as part of a promotion.] For someone who is not tech savvy this phone is everything it's not even complicated to use I'm able to make quick notes for work I'm able to upload pictures print them I'm able to use and understand all the apps on my phone which is amazing the picture quality is beyond I love the wallpapers the themes the quick shortcuts to operating my phone I also appreciate that I can pick the time and the date that I need to upload or update my phone which is amazing cuz it's not cutting off during the day when I absolutely need it I love that I can heart a picture 😂 that emphasize the thumbs up
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is wonderful
on November 10, 2025
Posted by: Tina98
[This review was collected as part of a promotion.] Samsung s 25 fe is the new galaxy AI technology that will help people with a range of different types of tactics i love hos the phone is big and the screen as well in addition to the 4500mah battery capacity it helps keep my phone charged the whole day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
FOREVER A SAMSUNG CUSTOMER
on November 10, 2025
Posted by: Tynormis
[This review was collected as part of a promotion.] I recently upgraded to the Samsung S25 and I’m honestly blown away by how much I love this phone. The hardware is fast, the screen is gorgeous, and the battery easily lasts me all day, but what really stands out is the AI. It makes everyday tasks quicker and way more convenient.
Whether it's summarizing long messages, organizing my calendar, or helping draft emails and notes, the AI feels like having a smart personal assistant in my pocket. It even edits photos, cleans up backgrounds, and suggests improvements instantly. Little things like predicting text, auto-organizing files, and voice-to-text are so polished that I barely have to lift a finger.
I use my phone for work, errands, and personal life, and I’ve never had a device that keeps me this efficient. Samsung absolutely nailed it—smooth, smart, and super helpful. The S25 feels like a true leap forward and I’m genuinely impressed.
Highly recommend to anyone considering an upgrade!
Value
5
Written by a customer while visiting Samsung US