Customer reviews from Samsung US
Samsung - Galaxy S25 FE 128GB - Jet Black (AT&T)
Average customer rating
4.7 out of 5
4.7
(2,914 Reviews)
Open Ratings Snapshot
Rating breakdown 2,914 reviews
5 Stars
2,256
4 Stars
530
3 Stars
82
2 Stars
32
1 Star
14
71%of customers recommend this product. 
(
12 out of 17
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 FE 128GB - Jet Black (AT&T)
Customer Rating
4 out of 5
4
ok product
on October 10, 2025
Posted by: thatguy
[This review was collected as part of a promotion.] I don't use galaxy AI because I am so use to asking Google. The phone is a little big for my liking but it seems to do whatbI need it to do.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my Ultra 1T memory for all your stuff, data
on October 10, 2025
Posted by: CBlue69
[This review was collected as part of a promotion.] I have not used the ai as of yet. Everything else on my Ultra is outstanding and I highly recommend it to everyone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Application
on October 10, 2025
Posted by: Sissy1025
[This review was collected as part of a promotion.] I can't understand why Samsung would STOP using its messaging application, on the 25 I'm forced to use goggle or download one that has ads. This is weird to me. I'm close to returning it and just stick with the 24.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, November 3, 2025
Hi Sissy1025, thank you for sharing your thoughts about your Samsung Galaxy S25 FE. We know that changing software features can come with frustration and a bit of a learning curve. We have provided a link to the complete manual for your convenience to help you best align the settings and features to your usage preference. We have also shared a link to the Samsung Support Team to assist you further if you have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Galaxy s25 Fe is a great phone
on October 10, 2025
Posted by: Daveyf88
[This review was collected as part of a promotion.] The Galaxy S25 Fe is a great phone. The Galaxy AI is amazing. The things it can do will blow your mind. There's alot of memory for apps. It also streams fast and in high quality plus the camera takes the best pictures.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Nice phone but battery life is absolutely awful
on October 10, 2025
Posted by: Sharker092224
[This review was collected as part of a promotion.] Sometimes my phone will crash while playing games and while streaming videos on YouTube, netflix and other platforms. It will go through 20% battery in an hour. I'm not a fan of galaxy ai either I think it's trippy. The picture quality is crisp though. You can see all your facial pores and every blemish. It's actually quite beautiful.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, November 3, 2025
Hi there Sharker092224, we appreciate you sharing your experience of your Samsung Galaxy S25 FE with us. We know how frustrating it is when you have a new device that is not meeting your expectations for battery life. We have provided links to a few articles to help you maximize the battery life at your convenience. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Really great phone!!
on October 10, 2025
Posted by: Jennology
[This review was collected as part of a promotion.] I love my samsung galaxy and the galaxy ai is top par.
I recommend to all my family and friend.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very good phone
on October 10, 2025
Posted by: Leom29
[This review was collected as part of a promotion.] Very good phone, it is excellent, very fast and the AI is very good. The battery lasts a lot and has a very good operating system, in short, I love my new Samsung device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
My phone review
on October 10, 2025
Posted by: kris48
[This review was collected as part of a promotion.] only main problem is the weight of the phone. it is way too heavy
Value
2 out of 5
2
Response from Samsung USBy R&R Team, November 3, 2025
Hey Kris48, thank you for sharing your thoughts about your Samsung Galaxy S25 FE with us. We are happy to hear that you are pleased with the usage and enhanced capabilities of your device. We appreciate you sharing your preference for a lighter feel in your hand as we continue to innovate our product line. Please, reach out to us again in the future if you ever have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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