Customer reviews from Samsung US
Samsung - Galaxy S25 FE 128GB - Jet Black (AT&T)
Average customer rating
4.7
(739 Reviews)
Rating breakdown 739 reviews
5 Stars
604
4 Stars
104
3 Stars
15
2 Stars
9
1 Star
7
73%of customers recommend this product.
(
11 out of
15)
Customer Reviews for Samsung - Galaxy S25 FE 128GB - Jet Black (AT&T)
Customer Rating
5
all features work like a charm!
on December 7, 2025
Posted by: tobes1s
[This review was collected as part of a promotion.] Everything i need is right in palm of my hand. Very tough and dependable. Tinkered with Galaxy AI. has been interesting and Fun!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Real changes and imporvements
on September 15, 2025
Posted by: Ricky123
[This review was collected as part of a promotion.] Galaxy AI has a real improvement and is snappier faster and very clear in responses. Especially the draw to search feature helps a lot in net browsing.
Battery lasts longer and I love it.
Battery lasts longer and I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is your lifeline
on September 22, 2025
Posted by: Dsworkshop
[This review was collected as part of a promotion.] The phone has galaxy Al and a ton of smart features. No drop calls as well as seamless videos for life little memories.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great 2nd phone
on September 24, 2025
Posted by: YoutubeYancymane
from Tx
Really enjoying this device. I picked it up as 2nd phone to fold 7. Performance is good. It's light weight so you don't have that physical feel of carrying 2 phones. I'm looking forward to the FE line every year.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A top choice for an overall premium smartphone
on September 29, 2025
Posted by: mrabdus
[This review was collected as part of a promotion.] The Samsung Galaxy S25 FE is a solid mid-range phone offering strong AI features, a durable build, and decent cameras for its price point, but its CPU and storage options are limited compared to higher-end models. Reviewers note it as a good value if bought at its discounted price but less appealing at full price, with some suggesting an S24+ is a better alternative. It's a great option if you prioritize flagship-like AI and build quality without the flagship cost.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Second Galaxy S25
on October 28, 2025
Posted by: Susies2nd
[This review was collected as part of a promotion.] I'm so in love with this device that this is my second one. This phone does everything I need it to do and then some.
Besides the obvious of making a receiving calls, sending texting & email, on my carriers Network it also gives me the ability to do all of the above through Wi-Fi if I'm out of network range.
What I really love about this device is the camera and the AI features that help me get the best pictures possible. I've also used AI to bring back old photos to the point where they look like I just took them.
I'm able to use AI when writing, if I get stuck on how to phrase something I can ask AI for suggestions or it produces ones, in light type, on my phone that I can use or just type over.
It's funny my kids, grandkids and great-grandkids all have another brand of phone but I wouldn't trade my Samsung for anything. I can do everything that they can but I have freedom of choice with my phone.
The battery life on my phone is wonderful. I don't worry about running out of power under normal use. The speaker works well and I've never had an issue with Wi-Fi. Use my phone for everything and I was devastated what it stolen.
I also found out when my phone was stolen that I could have had insurance on it through Samsung. My carrier never told me that. (Not just one but two carriers neglected to tell me that.) I only found out when I was setting up my new phone. I now have insurance through Samsung and better insurance than what was offered through my carriers.
Besides the obvious of making a receiving calls, sending texting & email, on my carriers Network it also gives me the ability to do all of the above through Wi-Fi if I'm out of network range.
What I really love about this device is the camera and the AI features that help me get the best pictures possible. I've also used AI to bring back old photos to the point where they look like I just took them.
I'm able to use AI when writing, if I get stuck on how to phrase something I can ask AI for suggestions or it produces ones, in light type, on my phone that I can use or just type over.
It's funny my kids, grandkids and great-grandkids all have another brand of phone but I wouldn't trade my Samsung for anything. I can do everything that they can but I have freedom of choice with my phone.
The battery life on my phone is wonderful. I don't worry about running out of power under normal use. The speaker works well and I've never had an issue with Wi-Fi. Use my phone for everything and I was devastated what it stolen.
I also found out when my phone was stolen that I could have had insurance on it through Samsung. My carrier never told me that. (Not just one but two carriers neglected to tell me that.) I only found out when I was setting up my new phone. I now have insurance through Samsung and better insurance than what was offered through my carriers.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not impressed
on November 20, 2025
Posted by: Musicgal
[This review was collected as part of a promotion.] I have the Galaxy25fe. I have been disappointed with it since I got it in September....actually the launch day. It is slow and there are glitches that are inconvenient. Example....music will play off of fb and won't stop unless I restart the phone, accidental touch screen locks my screen and is tough to swipe to clear.I do like the AI feature though. I do not reccomend this phone and will upgrade as soon as I am able.
Value
2
Response from Samsung USBy R&R Team, November 20, 2025
Hi there Musicgal, thank you for your feedback on your Samsung Galaxy S25 FE. We know how frustrating it is when you have a new device that is not aligning to your expectations. We have provided a link to an article to help you adjust the refresh for a smoother faster browsing experience. We have also provided a link to an article to help you with any third party apps that are not operating as intended. We also have provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Front camera shows self pictures too close
on December 5, 2025
Posted by: Nosbignoel
[This review was collected as part of a promotion.] Front camera shows selfie pictures too close.xxxxxxxxxxx
Value
1
Response from Samsung USBy R&R Team, December 8, 2025
Hi Nosbignoel, we appreciate your feedback on your Samsung Galaxy S25 FE. We know how frustrating it is when your device is not meeting your expectations in functionality. If you believe your device is not operating as intended, we have provided a link to the Samsung Support Team to assist you in working towards a resolution. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US