Customer reviews from Samsung US
Samsung - Galaxy S25 FE 128GB - Jet Black (AT&T)
Average customer rating
4.7 out of 5
4.7
(3,226 Reviews)
Open Ratings Snapshot
Rating breakdown 3,226 reviews
5 Stars
2,472
4 Stars
609
3 Stars
93
2 Stars
37
1 Star
15
71%of customers recommend this product. 
(
12 out of 17
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 FE 128GB - Jet Black (AT&T)
Customer Rating
2 out of 5
2
Not as good as my previous S10
on January 8, 2026
Posted by: MikeinMinnesota
Expertise:Intermediate
I finally upgraded to the S25 from the S10E. Although the 25 is faster and the battery life is better it's not as good as the S10. For example when typing the S10 would point out wording and punctuation mistakes. With identical settings the S25 won't do that. A Google search revealed that I am not the only person with this problem. Yet Samsung has been unable to address this simple issue. Apparently the only option is to install Google's Gboard but that app has a lot of security issues.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
2 out of 5
2
Value
3 out of 5
3
Response from Samsung USBy R&R Team, January 8, 2026
Hey MikeinMinnesota, we appreciate you sharing your experience of your Samsung Galaxy S25 FE with us. We know how disappointing it can be when you have a new device that is not operating as expected or intended. We have provided links to resources to help you best align the settings to your needs and wants, as well as answer any questions you may have about your new device. Our team of experts can also provide information for your peace of mind around security. Thank you for b eing a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Upgrade to smart battery
on January 7, 2026
Posted by: 12GWireless
Focus on smart Battery instead of of plug in. Mobile and Smart car
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 9, 2026
Hey 12GWireless, thank you for your feedback on your Samsung Galaxy S25 FE. We are happy to hear that you are pleased with the usage of your device. We appreciate you sharing what updates you would like to see as we continue to innovate our product line. Please, reach out to us again in the future if you have additional feedback you would like to share with us, and thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S25fe xxxxxx
on December 7, 2025
Posted by: Skiier
[This review was collected as part of a promotion.] Works great 'xxxxxxxxxxxxxxxxxxxccccxxxxxxxxxxxxxxxxxxx
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My content with Galaxy.
on December 7, 2025
Posted by: Neverwinnada0429
[This review was collected as part of a promotion.] I am very pleased with my Galaxy phone. I do a lot of texting, playing games and streaming.
I have not tried using AI due to fear of hackers so I will hold off until it builds people's feed back.
I take a lot of photos and recordings it takes pictures and videos graphics are great. Looking forward to learning what capabilities to do through search read and comments.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
all features work like a charm!
on December 7, 2025
Posted by: tobes1s
[This review was collected as part of a promotion.] Everything i need is right in palm of my hand. Very tough and dependable. Tinkered with Galaxy AI. has been interesting and Fun!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Longest Lasting phone I have ever had.
on December 7, 2025
Posted by: Medkid
[This review was collected as part of a promotion.] These phones has some of the most versatile features and functions, they are very reliable, I do alot of mobile gaming on mine but also alot of document creation for work.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on December 7, 2025
Posted by: Coleycole
[This review was collected as part of a promotion.] My new Galaxay phone is great and I'm so happy. I'm enjoying the Galaxy AI features. I'm looking forward to get plenty of use from this phone. I love Samsung. The only phone brand I use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone!
on December 7, 2025
Posted by: dfraley25
[This review was collected as part of a promotion.] I love my Galaxy s25 fe. It is such a good phone. It's fast, its user friendly and it can do anything I need it to from just making calls and texting to taking the best pictures and creating amazing videos and the Galaxy AI can tell you anything you need to know or just ask simple questions.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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