Customer reviews from Samsung US
Samsung - Galaxy S25 FE 128GB - Jet Black (AT&T)
Average customer rating
4.7
(2,912 Reviews)
Rating breakdown 2,912 reviews
5 Stars
2,255
4 Stars
529
3 Stars
82
2 Stars
32
1 Star
14
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Galaxy S25 FE 128GB - Jet Black (AT&T)
Customer Rating
4
I chose s25fe for cost effectiveness
on August 24, 2026
Posted by: Dinop43
[This review was collected as part of a promotion.] The S25 FE is a great device for me due to cost and the fact that I really didn't need the latest hardware and software to complete all of MY task each day. Plus its practical. Though one day i will own a z flip. I utilize the s25fe's features each day and that's saying something cosidering the amount of good to great features I just wish i could have gotten a 256gb that would have gotten 5 stars
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
The best device in it's division
on August 24, 2026
Posted by: AtomicGlee
[This review was collected as part of a promotion.] With everything considered, there's no other device comparable. When you look at all the numbers side by side there's not even a shadow of a doubt as to why I chose the s25 fe. It helps to keep my life more organized and productive. With all of improvements to my life because of Ai weaving everything together so wonderfully I don't know how I ever accomplished anything in it's absence. My thanks for making life so much more livable are owed exclusively to Samsung
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
This products has many pro's but some con's as wel
on August 23, 2026
Posted by: DedeisHere
[This review was collected as part of a promotion.] I chose this device because of the sleek design and and also because I really needed the upgrades it had. Every thing this product offers from style to software is amazing. I would however say this the charging on this device works well for a few months then for some odd reason one day out of the blue you start having issues with chatging it via cable so u have a wonderful back up feature though the wireless charging option but then the phone tends to over heat thats the only con I have even found in this product but overall its a great device for every day needs up to work and social needs, also gaming is good.
Value
2
Response from Samsung USBy R&R Team, August 24, 2026
Hi DedeisHere, thank you for sharing your thoughts about your Samsung Galaxy S25 FE with us. We are pleased to hear that you are happy with the usage of your device every day for social media and your gaming. We have provided a link to an article to help you with the temperature of your device at your convenience. We have also shared a link to the Samsung Support Team to assist you with the charging you mention occasionally causing frustration. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
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Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
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Written by a customer while visiting Samsung US
Customer Rating
3
Just Average
on August 23, 2026
Posted by: MissingMyGalaxyPlus
[This review was collected as part of a promotion.] When switching carriers, I chose to "upgrade" my Galaxy S24 Plus to a Galaxy S25 FE. And honestly, it was a downgrade. I wasn't sure what to expect but thought a newer model would surely not disappoint. The processing times are much laggier, it almost never recognizes my face to unlock, and the camera somehow (with more specs) seems worse..overall, the phone feels different and doesnt run as smooth as I got used to. If the battery on my S24 wasnt shot, I'd def. Still be using that phone over this one. Im trying to find a way out of this phone, even though im not due for another upgrade. If you're on the fence about trying the FE version, DONT DO IT. Stick to the Plus or the standard, but not the FE of anything. Lol just take my word on this- and dont get stuck with a "temu version" of your Galaxy device. Lol- its not worth saving a few bucks and having a sub-par device that you rely so heavily on, for daily functioning.
Value
3
Response from Samsung USBy R&R Team, August 24, 2026
Hello there, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 FE with us. We completely understand how frustrating it is when your device is not aligning to your expectations. We have provided links to resources to help you maximize the speed of your device, troubleshoot the biometrics, and capture the best possible photos and videos with your device. We have also provided a link to the complete manual for your device to help you maximize your experience, and customize your device. We have also provided a link to the Samsung Support Team to assist you further if you have questions, or continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Use Facial recognition security on a Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00062630/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Use Facial recognition security on a Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00062630/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I just love this phone and it's features
on August 23, 2026
Posted by: Galaxygurl68
[This review was collected as part of a promotion.] This phone is the best phone I've ever had. Its very easy-to-use and with all the different features and modes, everything I need is right in the palm of my hands. From AI to sam dex there's definitely a helpful tool on this phone for anything that you need. Im beyond satisfied that I chose this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I choose galaxy
on August 23, 2026
Posted by: LoveEvol
[This review was collected as part of a promotion.] I chose this phone because it's fast it's got a ton of storage and if I have a choice I would choose a galaxy device every time. 5 stars
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone For Medium-High Demand Use
on August 22, 2026
Posted by: concrabulations
[This review was collected as part of a promotion.] I'm a big fan of my Galaxy S25 FE. After shopping around for different features, I'm grateful I chose this phone to fit my needs. It's great for normal, everyday phone usage, as well as some regular high-demand tasks that need something a little bit stronger. It offers fast and responsive usage, great quality screen and cameras, decent storage options, and there are a lot of personalization tools. With the fast response time, it's very easy to snap a quick picture or video of fleeting moments or to make urgent calls, and I don't have to wait for the phone to catch up. The only downside I've faced is that mine heats up pretty quickly when used outdoors, but it doesn't seem to have any performance issues when it does get warm.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Overall the best phone for my lifestyle
on August 22, 2026
Posted by: Saldav90
[This review was collected as part of a promotion.] I chose this phone because it just truly does everything i need it to do. This phone has quickly become something I rely on throughout my day, not just for communication but for entertainment, work, and staying connected with the people who matter most.
I use my S25 FE for pretty much everything—streaming videos and music, browsing social media, taking photos and videos, keeping up with messages, and handling everyday tasks. The display makes watching movies and videos especially enjoyable, while the performance keeps everything feeling smooth when I’m switching between apps. I also appreciate the amazing quality of the photos I take with the camera on this phone. Not to mention it looks really cool, elegant and sleek.
One of my favorite things about the S25 FE is how well it fits into my everyday life. Whether I’m relaxing and watching something, using it to stay organized, or capturing moments with my family, it feels like a device that can keep up with me instead of getting in the way.
Samsung has done a great job balancing performance, design, features, and everyday usability in the Galaxy S25 FE. It’s the kind of phone that makes you appreciate how much you can accomplish from something that fits right in your pocket.
Value
5
Written by a customer while visiting Samsung US