Customer reviews from Samsung US
Samsung - Galaxy S25 FE 128GB - Jet Black (AT&T)
Average customer rating
4.7 out of 5
4.7
(3,226 Reviews)
Open Ratings Snapshot
Rating breakdown 3,226 reviews
5 Stars
2,472
4 Stars
609
3 Stars
93
2 Stars
37
1 Star
15
71%of customers recommend this product. 
(
12 out of 17
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 FE 128GB - Jet Black (AT&T)
Customer Rating
5 out of 5
5
This product has great features.
on March 21, 2026
Posted by: Snoopy
[This review was collected as part of a promotion.] I have a Galaxys25. I love my phone. It has alot of great information on it. You can find out alit of things about your phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phone is amazing
on March 21, 2026
Posted by: Z4rm4n95
[This review was collected as part of a promotion.] Everything about this phone is amazing considering it's the budget s series
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
About the phone
on March 21, 2026
Posted by: Bonracer
[This review was collected as part of a promotion.] The s25 fe has been really great! The camera quality is amazing long with performance and its screen, it doesn't get that hot even when gaming. Can't forget the ai which has been useful for regular tasks like asking questions or checking the weather. And to add I've had no issues with the phone once so ever, overall I'd say its a 10/10 better than my old phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy
on March 21, 2026
Posted by: Samsung82
[This review was collected as part of a promotion.] Love this phone! Was kinda intimidated at first but it was very easy to use, especially having the phone prompts walk you through to learn all the different uses of the apps and things. The galaxy AI is pretty sweet too! Still learning but no complaints ao far! Happy I made the switch.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Disappointed
on March 21, 2026
Posted by: Reese111
[This review was collected as part of a promotion.] Very disappointed with this phone. It kicks you off of things in the middle of use. The connection to autopsy is the worst it never stay connected. Everything went wrong when they did the first update. After that it just gets worst.
Value
2 out of 5
2
Response from Samsung USBy R&R Team, March 23, 2026
Hello Reese111, thank you for sharing your experience of your Samsung Galaxy S25 FE with us. We are always happy to help our customers resolve any frustrations they are experiencing with their chosen device. We have provided a link to a troubleshooting guide to help you with apps not operating as intended or shutting down unexpectedly. We have also provided a link to the Samsung Support Team to assist you with additional frustrations with your connection or transactions with your device. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Complete garbage
on March 21, 2026
Posted by: Dreekin67
[This review was collected as part of a promotion.] Galaxy AI is part of the problem. 3/4 of my texts are blocked because of RCS chats. Sometimes I can't make or receive calls.
Value
1 out of 5
1
Response from Samsung USBy R&R Team, March 23, 2026
Hey there Dreekin67, we appreciate your feedback on your Samsung Galaxy S25 FE. We know how frustrating it is when your device is not aligning to your expectations in functionality, or operating as intended. We have provided links to troubleshooting guides to help you with the connectivity for your calls and help ensure you can send and receive messages. We have also provided a link to the Samsung Support Team to offer direct assistance through chat if this experience continues wityh your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Messages on Samsung phone are slow, do not send, or cannot be received
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best ever
on March 21, 2026
Posted by: Errbodyaintable
[This review was collected as part of a promotion.] The galaxy ai s25 fe is the very best thing and I use it for storage
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Impressive S Series Addition
on March 20, 2026
Posted by: TwinMama1418
[This review was collected as part of a promotion.] I've always relied on the Galaxy S Series devices for as long as I've had a cell phone. This one is the most impressive model yet. It has the most built in programs and best camera yet. Using Galaxy AI makes things so much easier in my everyday life. I'm so impressed with this model and device I don’t know how Samsung keeps doing it, but for 25 or 26 models, the Galaxy S series cannot be beat and keeps getting better and better. I wouldn't even consider using any other type of phone. The Galaxy S25 FE is the all-time leader in the Android market and it would make the entire IOS market obsolete if everyone knew how much power and performance this device bring you. From storage to apps to the camera and speed, the Galaxy S25 FE cannot be beat!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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