Customer reviews from Samsung US
Samsung - Galaxy S25 FE 128GB - Jet Black (AT&T)
Average customer rating
4.8
(730 Reviews)
Rating breakdown 730 reviews
5 Stars
600
4 Stars
103
3 Stars
15
2 Stars
6
1 Star
6
89%of customers recommend this product.
(
8 out of
9)
Customer Reviews for Samsung - Galaxy S25 FE 128GB - Jet Black (AT&T)
Customer Rating
5
Everything I need...and more
on November 11, 2025
Posted by: NukeGlow
[This review was collected as part of a promotion.] Love everything about this phone. Everything I need plus Galaxy AI! They just keep improving these phones, in the best way.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not worth the money, it is slow and constantly res
on November 11, 2025
Posted by: Amyh123
[This review was collected as part of a promotion.] This is the second one I have gotten hoping that the first thing was a fluke , but it's not the second one is exactly the same
Value
2
Response from Samsung USBy R&R Team, November 12, 2025
Hey Amyh123, thank you for sharing your thoughts about your Samsung Galaxy S25 FE with us. We know how important your phone is to you for a range of daily tasks. We would love to help you troubleshoot the speed of your device, and the restarting you mention experiencing. We have provided links to troubleshooting guides to assist you with the refresh rate and crashing of your device. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love this device
on November 18, 2025
Posted by: Dash529
[This review was collected as part of a promotion.] My Galaxy A25 Fe takes me to another level its not only fast but its also groun breaking from the camera to the built-in Galaxy Ai. Jus love editing my photos with the Galaxy Ai makes everything i do so easier. Gaming on the phone is so snappy i cant complain. I am more productive with this phone than anything
Value
5
Response from Samsung USBy R&R Team, November 18, 2025
Hi there Dash529, thank you for sharing your experience of your Samsung Galaxy S25 FE with us. We are so happy to hear how amazed you have been with the usage and capabilities of your new device, and that you are enjoying the features of Galaxy AI especially for your photo editing. We hope you'll contact us again in the future if you ever have questions, or additional feedback you would like to share about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The S25 has some really cool features!!!
on November 19, 2025
Posted by: CourtneyJean
[This review was collected as part of a promotion.] The S25 is the best Phone I've had in my life. The Galaxy AI photo editor is out of this world!!! And all of the AI features it has is pretty amazing!! I watch movies on my phone and it does really awesome. I highly recommend this phone to anybody who is looking to get a new phone or who just wants to upgrade with new technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not impressed
on November 20, 2025
Posted by: Musicgal
[This review was collected as part of a promotion.] I have the Galaxy25fe. I have been disappointed with it since I got it in September....actually the launch day. It is slow and there are glitches that are inconvenient. Example....music will play off of fb and won't stop unless I restart the phone, accidental touch screen locks my screen and is tough to swipe to clear.I do like the AI feature though. I do not reccomend this phone and will upgrade as soon as I am able.
Value
2
Response from Samsung USBy R&R Team, November 20, 2025
Hi there Musicgal, thank you for your feedback on your Samsung Galaxy S25 FE. We know how frustrating it is when you have a new device that is not aligning to your expectations. We have provided a link to an article to help you adjust the refresh for a smoother faster browsing experience. We have also provided a link to an article to help you with any third party apps that are not operating as intended. We also have provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Overall satisfaction
on November 29, 2025
Posted by: Cupcake
[This review was collected as part of a promotion.] I use it to doordash, for playing music in car, play games, use social media, security is great, storage/memory is great.
Overall, it meets all my needs.
Overall, it meets all my needs.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 FE is by far the best I've had in 30yrs
on November 30, 2025
Posted by: DonElToro
[This review was collected as part of a promotion.] I've only had my S25 for about a week. And what I've done so far with the Gemini AI is pretty impressive. I suffer from early onset Alzheimer's so once I got it set up. It's became a lifesaver and help him remember things. And keeps me organized.
It might sound like I'm being basic of how I am describing my s25 but all together strong processing, easy to handle, the accessibility makes life easier, and it's been one of the easiest phones to transfer my data over and stay organized. I don't think I have another phone unless it's a Galaxy.
It might sound like I'm being basic of how I am describing my s25 but all together strong processing, easy to handle, the accessibility makes life easier, and it's been one of the easiest phones to transfer my data over and stay organized. I don't think I have another phone unless it's a Galaxy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on December 4, 2025
Posted by: Vexcelhe
[This review was collected as part of a promotion.] My s25fe is perfect for my active lifestyle and has so far held up well to my probably abnormal treatment as an industrial maintenance man. Galaxy Ai has streamlined everything I do from music to navigation to calculations and more. Can't say enough good things about it, excellent, well featured choice for someone who wants it all and doesn't want to spend ultra prices to do it.
Value
5
Written by a customer while visiting Samsung US