Customer reviews from Samsung US
Samsung - Galaxy S25 FE 128GB - Jet Black (AT&T)
Average customer rating
4.8
(730 Reviews)
Rating breakdown 730 reviews
5 Stars
600
4 Stars
103
3 Stars
15
2 Stars
6
1 Star
6
89%of customers recommend this product.
(
8 out of
9)
Customer Reviews for Samsung - Galaxy S25 FE 128GB - Jet Black (AT&T)
Customer Rating
4
Love almost everything about this phone but
on November 10, 2025
Posted by: Unlovedhope
[This review was collected as part of a promotion.] I use it my galaxy S23EE for just about everything. I have not tried out Galaxy AI yet, but I don't plan on it either. I believe it goes against God. So I won't be using it. I love the Galaxy line. This is my sixth one. I think. I would love to have the newest one , maybe in ten years give or take... my only wish is that there would be more free content for the phone. I would love to be able to choose better colors on the phone. And be able to change things like when people jailbreak their phone. That would be amazing.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is wonderful
on November 10, 2025
Posted by: Tina98
[This review was collected as part of a promotion.] Samsung s 25 fe is the new galaxy AI technology that will help people with a range of different types of tactics i love hos the phone is big and the screen as well in addition to the 4500mah battery capacity it helps keep my phone charged the whole day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Disappointing
on November 10, 2025
Posted by: Annoyed1
[This review was collected as part of a promotion.] I was excited to get this upgraded phone but the performance is subpar. It freezes. It's very slow to load web pages and seems to have trouble locating the network or roaming service when not connected to the wifi at home. These problems with freezing and slow loading occurr even when connected to the wifi at home. The desktop is connected to the same wifi and experiences no problem.
Value
1
Response from Samsung USBy R&R Team, November 11, 2025
Hi there Annoyed1, thank you for sharing your experience of your Samsung Galaxy S25 FE with us. We know how important your phone is to you every day, and we would love to help you maximize the speed and troubleshoot the freezing of your device. We have provided links to articles to help you with these experiences you mention. We have also shared a link to the Samsung Support Team to assist you further if these frustrations continue with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Really want to win!! I'm faithful customer and alw
on November 10, 2025
Posted by: Eagleheart
[This review was collected as part of a promotion.] Christmas is around the corner would be so awesome to have for myself.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Drops WiFi
on November 10, 2025
Posted by: Wifey1981
[This review was collected as part of a promotion.] As soon as I leave my house I can't make a call. Everything has been checked. It remains a mystery.
Value
3
Response from Samsung USBy R&R Team, November 11, 2025
Hey Wifey1981, thank you for sharing your experience of your Samsung Galaxy S25 FE with us. We know how important the reliable connection of your device to your carrier and Wi-Fi are to you every day. We have provided a few links to troubleshooting guides to help you with both of these instances. We have also shared a link to the Samsung Support Team if this experience continues with your phone. Thank you for being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on November 11, 2025
Posted by: WDavis
[This review was collected as part of a promotion.] Best midrange phone I've ever bought. I quite enjoy this device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
In love with Features and Durability
on November 11, 2025
Posted by: SMACKTHARABBIT01
[This review was collected as part of a promotion.] My main and most used feature has always been samsung camera. Photo Assist lets you perfect your shots with Generative Edit. Move fill or erase selected objects, all with AI-powered precision that fills in the photo. I take photos of just about everything the processor in my samsung phone is great providing clear photo / video for any task expecially the days i feel like playing video games or watching a movie on my phone. This phone holds the most slim design of all samsung phones of its kind and comes in so many new awesome colors. Designes with gorilla glass the durability hold up hands down. Definatly get your moneys worth from this one thanks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really easy phone to use. Real cool features
on November 11, 2025
Posted by: Harryb
[This review was collected as part of a promotion.] Galaxy system works really good! AI has some good features I'm just now starting to use more. Pretty easy to use.
Value
5
Written by a customer while visiting Samsung US