Customer reviews from Samsung US
Samsung - Galaxy S25 FE 128GB - Jet Black (AT&T)
Average customer rating
4.7
(2,514 Reviews)
Rating breakdown 2,514 reviews
5 Stars
1,949
4 Stars
456
3 Stars
69
2 Stars
27
1 Star
13
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Galaxy S25 FE 128GB - Jet Black (AT&T)
Customer Rating
5
Great product with a great service
on December 3, 2025
Posted by: Mohammed
[This review was collected as part of a promotion.] Great values of galaxy AI plus all the values of what they bring in in the new generations of Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All around GREAT phone
on December 5, 2025
Posted by: MusicMan87
[This review was collected as part of a promotion.] The Screen: The 6.7-inch Dynamic AMOLED 2X display is super bright and smooth with 120Hz, making endless scrolling and watching lectures way better.
Battery Life: It has a big 4,900mAh battery that actually lasts. I got around 17 hours in one test, which is clutch for a long day out.
AI Tools: You get the full Galaxy AI suite, which is pretty neat for touching up photos or live translating conversations when you're traveling.
Built Tough: It's got an Armor Aluminum frame and Gorilla Glass Victus+ so it can probably survive a few drops when you're rushing to class.
Long-Term: Samsung promises seven years of updates, so this phone is set for your entire college career and beyond.
Battery Life: It has a big 4,900mAh battery that actually lasts. I got around 17 hours in one test, which is clutch for a long day out.
AI Tools: You get the full Galaxy AI suite, which is pretty neat for touching up photos or live translating conversations when you're traveling.
Built Tough: It's got an Armor Aluminum frame and Gorilla Glass Victus+ so it can probably survive a few drops when you're rushing to class.
Long-Term: Samsung promises seven years of updates, so this phone is set for your entire college career and beyond.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 FE brings power and style to everyday hustle
on December 6, 2025
Posted by: Galaxyhead40
[This review was collected as part of a promotion.] The Samsung Galaxy S25 FE has been holding it down in my daily routine, and Galaxy AI takes it to another level. I use it for streaming, scrolling, gaming on breaks, and keeping up with work, and the phone handles all of it without breaking a sweat. The display is clean and bright, so movies and sports look smooth even when I’m watching on the go.
Performance feels tight and responsive. Apps open fast, multitasking is easy, and the battery gets me through a full day of heavy use without stressing. When I need a quick charge, it’s back in action fast.
Galaxy AI has actually become part of my everyday flow — the photo tools make quick edits look professional, and the texting and translation features come in clutch when I’m dealing with people from different backgrounds. It’s like having a smart assistant that doesn’t judge my morning brain fog.
The S25 FE does warm up a bit during long gaming sessions, but nothing wild. For everyday use, it stays smooth, reliable, and ready for whatever the day throws at it.
Overall, the S25 FE is a strong mix of style, power, and smart features. It’s the kind of phone that fits right into the rhythm of real life — and honestly, it’s so helpful that sometimes I forget it’s a phone and not a teammate. If it starts asking for a lunch break, I’ll know it’s gone too far.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best New phone for the electrical disabled.
on December 7, 2025
Posted by: Jfer1998
[This review was collected as part of a promotion.] I am just learning my new phone. So far all is going well. I do like it. Cellphones are a challenge to me. I have an electricity issue so I can mess a phone up really quick. This far into my new phone and all is going well. Not one time have I knocked it out. Thank you Samsung for making a me proof phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My opinion of this product
on March 13, 2026
Posted by: Chuckbuck
[This review was collected as part of a promotion.] Ive not really used the galaxy AI but all the features are great so far can't complain except if im in a party on the Playstation app and play a video it closes the party. Its set to run in the background but still does it. Streaming is great Battery life is awesome!! Perfect size for gaming
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S25FE has great features without the huge pricetag
on March 14, 2026
Posted by: Bennifer
[This review was collected as part of a promotion.] I use my phone for everything. Whether it's paying bills, gaming, internet searches, taking pictures, browsing YouTube, listening to music or searching Galaxy AI. I find it's performance as good as the higher priced phones. The battery lasts me well over 24 hours even with heavy phone use. Charging is super fast. The speed is great. There is no lag switching from screen to screen or from app to app. Its smooth. My pictures are crisp and clear and the colors are vibrant. When I play my music or watching videos, the sound is rich. If I am not using earbuds, the volume can be played very loud without distortion. Galaxy AI solves everyday problems for me on a regular basis which is super helpful as I am always searching for information. The screen is large, but it is light. It feels good in my hand. I am a big fan of the Galaxy FE phones. My last phone was a Galaxy S20FE 5G. I had it for 5 years and never had any issues. I would still be using it today if Samsung did not stop the security updates. I could not be happier. I absolutely love my phone!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Complete garbage
on March 21, 2026
Posted by: Dreekin67
[This review was collected as part of a promotion.] Galaxy AI is part of the problem. 3/4 of my texts are blocked because of RCS chats. Sometimes I can't make or receive calls.
Value
1
Response from Samsung USBy R&R Team, March 23, 2026
Hey there Dreekin67, we appreciate your feedback on your Samsung Galaxy S25 FE. We know how frustrating it is when your device is not aligning to your expectations in functionality, or operating as intended. We have provided links to troubleshooting guides to help you with the connectivity for your calls and help ensure you can send and receive messages. We have also provided a link to the Samsung Support Team to offer direct assistance through chat if this experience continues wityh your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Messages on Samsung phone are slow, do not send, or cannot be received
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Messages on Samsung phone are slow, do not send, or cannot be received
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery and great camera for the price
on March 22, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] Its been an awesome device with great camera, battery and whats most impressive is how fast its charged again and ready to go for the next session. In half an hour, I have battery for the whole day. Galazy AI is awesome too about how I can edit photos easily and efficiently.
Value
5
Written by a customer while visiting Samsung US