Customer reviews from Samsung US
Samsung - Galaxy S25 FE 128GB - Jet Black (AT&T)
Average customer rating
4.7
(2,515 Reviews)
Rating breakdown 2,515 reviews
5 Stars
1,949
4 Stars
457
3 Stars
69
2 Stars
27
1 Star
13
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Galaxy S25 FE 128GB - Jet Black (AT&T)
Customer Rating
5
Love my phone
on March 15, 2026
Posted by: Love25
[This review was collected as part of a promotion.] My Galaxy 25 was the phone I chose when I walked into the store. Two options. Smaller or larger size. I chose larger size. My previous phone stopped working. I need my phone for work purposes. The added security measure on my new phone is top tier. I utilize face, biometrics and pass code required for work and for the privacy for my personal life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Is a practical price and has great features
on March 15, 2026
Posted by: MookiesGiGi
[This review was collected as part of a promotion.] I love using my galaxy ai she's a game changer on finding my answers last and accuratly far better than the hey Google my phone streams videos effortlessly and my candy crush flows nice and what I would call stutter and glitchy free I recommend to all who love samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This device is not what I expected
on March 15, 2026
Posted by: Lisalou
[This review was collected as part of a promotion.] I only you it for social not streaming it drops service and it's not a great choice for service
Value
2
Response from Samsung USBy R&R Team, March 16, 2026
Hello Lisalou, we appreciate you sharing your experience of your Samsung Galaxy S25 FE with us. We completely understand how important the reliable connection of your device to your carrier is to you for your social media and other daily needs. We have provided a link to an article to help you troubleshoot this experience at your convenience. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and long battery life.
on March 15, 2026
Posted by: QueenBEE
[This review was collected as part of a promotion.] Phone has great features like erasing unwanted noise out of videos, as well as unwanted objects out of photos. Galaxy AI can help modify your text or emails to sound more professional, casual, and a few other ways. It will also translate a different language via phone calls.
I would definitely recommend this phone to friends and family. I love samsung Galaxies all around. Great phones, great technology. Cant wait to upgrade to the Galaxy S26 Ultra
I would definitely recommend this phone to friends and family. I love samsung Galaxies all around. Great phones, great technology. Cant wait to upgrade to the Galaxy S26 Ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Worst camera
on March 15, 2026
Posted by: Lyss
from Westchester, NY
Expertise:Expert
Don't buy if you like taking photos! The camera is the worst I've had on any galaxy phone. I wish I never upgraded from the S22. I always got compliments on my photos with my old phone and now it's a waste of time to use the s25. They always come out blurry or unfocused. Playing around with the settings does nothing. Don't even bother trying to use the zoom.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, March 16, 2026
Hello Lyss, we appreciate you sharing your thoughts about your Samsung Galaxy S25 FE with us. We completely understand how frustrating it is when you have a new device that is not meeting your expectations in specific functionality. We have provided a link to an article to help you with the different camera settings to help capture the best possible photos and videos. We have also shared a link to the Samsung Support Team to offer additional assistance if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent performance and features
on March 15, 2026
Posted by: EmilyL
[This review was collected as part of a promotion.] The Galaxy S25 FE has exceeded my expectations in everyday use. The display is bright, smooth, and great for streaming, schoolwork, and social media. Performance is fast and reliable, even when multitasking or running demanding apps. The camera captures sharp, vibrant photos, and the battery easily lasts a full day.
Galaxy AI features add real value by making tasks quicker and more convenient, especially for productivity and daily organization. The overall experience feels polished and premium, and the phone is comfortable to use all day. This device delivers excellent quality, strong performance, and useful features at a great value. Highly recommended.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung's greatest budget phone
on March 15, 2026
Posted by: Hat10090
[This review was collected as part of a promotion.] Samumg ai is the best it helps me make reminders, helps me host and make shoplist when needed Great budget phone, good camera quality, and overall 10/10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 14, 2026
Posted by: Infamousrep
[This review was collected as part of a promotion.] This phone is great. It's fast responsive, a good range on the Wi-Fi. Good range on the Bluetooth. I use it for music. And it has great sound quality screen is sharp. I game on it no lag. Overall grape phone thank you so much. Did Galaxy AI on here? Is phenomenal? My guy has like a British accent and talks like he's from the streets. It's amazing.
Value
5
Written by a customer while visiting Samsung US