Customer reviews from Samsung US
Samsung - Galaxy S25 FE 128GB - Jet Black (AT&T)
Average customer rating
4.7
(2,515 Reviews)
Rating breakdown 2,515 reviews
5 Stars
1,949
4 Stars
457
3 Stars
69
2 Stars
27
1 Star
13
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Galaxy S25 FE 128GB - Jet Black (AT&T)
Customer Rating
5
Best phone so far
on March 22, 2026
Posted by: Syl21481
[This review was collected as part of a promotion.] AI really does help and can be used for anything you need information on . And the pictures are so clear .I love this phone .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fast, smooth and powerful but heats quickly.
on March 22, 2026
Posted by: Focalors
[This review was collected as part of a promotion.] The Galaxy AI in the phone is useful towards being able to solve more issues and easy access to searching things up, but isn't something that I see being used often. As the title mentions, it is a strong phone but heats quickly, defeating the purpose of being fast.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The camera features of the S25 FE have my heart!
on March 22, 2026
Posted by: JesusLover
[This review was collected as part of a promotion.] I've been a Samsung user pretty much my whole life! I switched from the A series to the S25 and it's amazing. What I was the most excited about is the camera and the S25 FE did not disappoint; pro photos and pro videos, wide and ultra wide and ectera... It got a lot of features enough to you a professional shot if you explore the options enough even with editing. I used the Galaxy AI to transform my photos to various settings and different kinds of art; it's so interesting to me.
The system runs very smoothly, it charges rapidly and the battery lasts me the whole day! (My screen time is painful... but still!)
One thing is Bixby barely responds to me when I need it. I might to reset my voice and try different tones so it recognizes me, but I was also so excited to use Bixby so that a bit disappointing. I always remember how Stray Kids' Changbin was calling Bixby on his phone so I wanted to experience that too, pretty silly but that's okay.
I still need to explore more things that the S25 FE has to offer because there's a lot to explore which is great! But from what I've seen so far, I am satisfied. Next time I upgrade, I would definitely want to try using the ZFlip series!
The system runs very smoothly, it charges rapidly and the battery lasts me the whole day! (My screen time is painful... but still!)
One thing is Bixby barely responds to me when I need it. I might to reset my voice and try different tones so it recognizes me, but I was also so excited to use Bixby so that a bit disappointing. I always remember how Stray Kids' Changbin was calling Bixby on his phone so I wanted to experience that too, pretty silly but that's okay.
I still need to explore more things that the S25 FE has to offer because there's a lot to explore which is great! But from what I've seen so far, I am satisfied. Next time I upgrade, I would definitely want to try using the ZFlip series!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite phone of all time
on March 21, 2026
Posted by: Love2win
[This review was collected as part of a promotion.] Love this phone. Very pretty graphics and not too big to hold. Wouldn't go back to any other brand after this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New Phone
on March 21, 2026
Posted by: BornKing40
[This review was collected as part of a promotion.] I just got my new phone today and it's a upgrade from my a52.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Myphonesweeps
on March 21, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] Hi I have a Samsung Galaxy phone. S25fe it's a great phone .it has galaxy AI. To fix ur pictures and all kinds of things. Has a better camera on it than my last phone. There's so many features that I haven't even tried yet!! So if ur not sure believe me, it's a great phone it's worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Small phone
on March 21, 2026
Posted by: Mookie
[This review was collected as part of a promotion.] Not loud enough can hear the person on the other end of the phone
Value
2
Response from Samsung USBy R&R Team, March 23, 2026
Hey Mookie, we appreciate your feedback on your Samsung Galaxy S25 FE. We know how frustrating it is when your new device is not meeting your expectations in functionality. We have provided links to a few articles to help you troubleshoot this experience you mention with the speaker of your device. We have also provided a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
New phone to me
on March 21, 2026
Posted by: Nana24
[This review was collected as part of a promotion.] I am learning how to use my new phone. I'm figuring out the AI too. Hopefully I won't screw it all up.
Value
5
Written by a customer while visiting Samsung US