Customer reviews from Samsung US
Samsung - Galaxy S25 FE 128GB - Jet Black (AT&T)
Average customer rating
4.7 out of 5
4.7
(3,234 Reviews)
Open Ratings Snapshot
Rating breakdown 3,234 reviews
5 Stars
2,476
4 Stars
612
3 Stars
94
2 Stars
37
1 Star
15
71%of customers recommend this product. 
(
12 out of 17
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 FE 128GB - Jet Black (AT&T)
Customer Rating
3 out of 5
3
Not an easy phone to learn how to use
on May 25, 2026
Posted by: Ginger
[This review was collected as part of a promotion.] This phone is not easy to learn how to use. I have had it about a month and still haven't figured out how to use all of the features. One of the features I have yet to learn is the Galaxy AI.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, June 2, 2026
Hi Ginger, thank you for sharing your experience of your Samsung Galaxy S25 FE with us. We completely understand that upgrading to a new device can come with a learning curve, and cause frustration as you adjust to the new features and capabilities of your device. We have provided a link to the complete manual to help you with the exploration of your device. We have also shared a link to the Samsung Support Team to assist you further if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone easy to use
on May 25, 2026
Posted by: SAMSUNGADDICT
[This review was collected as part of a promotion.] Galaxy AI is superb. Haven't had any issues with it. Fairly durable a solid sturdy case is required.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Its pretty aight
on May 25, 2026
Posted by: Crystal
[This review was collected as part of a promotion.] It's a good well rounded device, with a good and large display. Cameras pretty good, and though they aren't the greatest, the internetal specs are still quite decent. The battery life is good as well, making it perfect for my daily use of the phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My phone is awesome.
on May 25, 2026
Posted by: GrayBush
[This review was collected as part of a promotion.] Love my phone and the AI is really good and the camera is really cool
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Phone
on May 25, 2026
Posted by: DeDe210
[This review was collected as part of a promotion.] Technology never fails with Samsung. Easy Smooth and Advanced defines the S25 Fe.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great camera
on May 25, 2026
Posted by: Zanderwalk
[This review was collected as part of a promotion.] My phone takes great photos. And I love using Gemini for assistance
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wonderful
on May 25, 2026
Posted by: Tigen89
[This review was collected as part of a promotion.] This phone is so much more fun and with more memory...I seem to be addicted to it. My last phone was a A series, this is a wonderful phone with so much to learn of it's capabilities.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Camera is very sharp and clear.
on May 25, 2026
Posted by: tizman
[This review was collected as part of a promotion.] Use my phone for personal and work. Reception is nearly always clear and reliable. I haven't really utilized Galaxy AI yet as I'm a senior citizen and technology isn't really my thing, lol!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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