Customer reviews from Samsung US
Samsung - Galaxy S25 FE 128GB - Jet Black (AT&T)
Average customer rating
4.7 out of 5
4.7
(3,221 Reviews)
Open Ratings Snapshot
Rating breakdown 3,221 reviews
5 Stars
2,467
4 Stars
609
3 Stars
93
2 Stars
37
1 Star
15
71%of customers recommend this product. 
(
12 out of 17
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 FE 128GB - Jet Black (AT&T)
Customer Rating
5 out of 5
5
Galaxy S25fe phone is GREAT
on September 29, 2026
Posted by: Caf333
[This review was collected as part of a promotion.] I needed to upgrade my phone desperately and I amso happy "I chose " the Galaxy S25 FE model. I am having lots of fun with the AI Apps for exploring your own creativity, and I am highly impressed with the awesome photo Apps. I have taken pictures and used the photo features and the pictures come out looking as if they were professionally taken. It is really a great phone. I am happy with my decision.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
NOT HAPPY Customer!!!
on September 29, 2026
Posted by: BubuNotHappy
[This review was collected as part of a promotion.] I chose Samsung Galaxy because in past I had great experiance with Samsung phones. This time I must admit I am a little disappointed. I paid almost $800 in cash for this phone and really didn't get what I expected. I bought it to use for work, I chose this model since that was only one in the store and I needed it ASAP. Service on it is not great, sometimes sound cuts out on the calls and it is really frustrating because it affects my job, since all I do is talk to customers and dispatch on the phone.
Value
2 out of 5
2
Response from Samsung USBy R&R Team, September 30, 2026
Hello there, thank you for your feedback on your Samsung Galaxy S25 FE. We understand how important the reliable connection of your device is for your phone calls, as well as the audio. We have provided links to troubleshooting guides to assist you with these experiences at your convenience. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations, or you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this product
on September 29, 2026
Posted by: Seabasr99
[This review was collected as part of a promotion.] The Samsung Galaxy S25 FE (Fan Edition) is an absolute masterpiece of a smartphone. It delivers everything people love about Samsung's high-end lineup at a far more accessible price point, making it one of the absolute best values on the market today.
​TECHNICAL SPECIFICATIONS
​Display: 6.7-inch Dynamic AMOLED 2X, FHD+, 120Hz refresh rate, 1,900 nits brightness
​Processor: Samsung Exynos 2400 (4nm)
​Memory: 8GB RAM with 128GB, 256GB, or 512GB storage
​Rear Cameras: 50 MP Main (OIS), 12 MP Ultrawide, 8 MP Telephoto (3x Optical Zoom)
​Front Camera: 12 MP Wide
​Battery & Charging: 4,900 mAh battery with 45W wired and 15W wireless charging
​Durability: Armor Aluminum frame, Gorilla Glass Victus+, IP68 water and dust resistance
​Software: Android with One UI, Galaxy AI, and 7 years of OS updates
​KEY HIGHLIGHTS
​Design and Display: The build feels amazingly premium in hand. The massive 6.7-inch screen is breathtakingly vibrant, silky smooth at 120Hz, and bright enough to read easily under direct sunlight.
​Incredible Performance: Powered by the powerful Exynos 2400 chip, everything feels instantaneous. Multitasking is seamless, games run flawlessly, and you get access to all the fantastic Galaxy AI features like Circle to Search and Live Translate.
​Top-Tier Cameras: The camera system is fantastic. The 50 MP main sensor captures rich colors and crisp detail, while the real star is the dedicated 3x optical telephoto lens, giving you super clear zoomed-in shots without losing detail
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great features
on September 29, 2026
Posted by: RiteRecagh
[This review was collected as part of a promotion.] I chose the Galaxy S25 FE for its ease of use and features. I love the scrolling app screen vs the swipe option. The camera is excellent for casual photo takers. Storage works well for me who downloads a lot and forgets to delete. Speaker is standard but loud enough for my needs.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has exceeded my expectations.
on September 29, 2026
Posted by: Tamara
[This review was collected as part of a promotion.] I chose the series because of my past experiences. The camera and functionality are the two main reasons. I've never had any technical issues.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my phone.
on September 29, 2026
Posted by: Arules69
[This review was collected as part of a promotion.] I absolutely love my Galaxy phone. I chose it for its wide range of intelligent features — real‑time translation, searchable photos, and the constantly expanding Galaxy AI tools. Every day I discover something new it can do. The design, quality, and overall experience speak for themselves. Thank you for creating such a wonderful product.”
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features including AI great
on September 29, 2026
Posted by: Dusomajes2
[This review was collected as part of a promotion.] This phone has helped me in so many ways.\n Help me with my photos.\n Show me with my work, my Business School.\n And it did not break the bank. I recommend this phone to anybody.\n That wants a lot, but not too much out of a great phone. Samsung S25FE The way to go.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy s25fe
on September 29, 2026
Posted by: Taximansteven
[This review was collected as part of a promotion.] I chose the galaxy s25fe cuz it was an amazing phone and it also was an amazing price ans has great features . I switched from a galaxy a16 5g and that was the worst phone I ever had ill never go back to another a series ever again after having my s25fe I absolutely love it!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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