Customer Reviews for Shark - TurboBlade Cool + Heat 2-in-1 Bladeless Tower Fan & Space Heater for Customizable Year-Round Indoor Use - Charcoal
Customer Rating
2
It's okay
on March 9, 2026
Posted by: Robby116
from Emporia KS
Gender:Female
Bought almost a month ago and at first I was excited,it was hyped up on tik tok like everything most days. The first day I noticed there wasn't a child lock option so my toddler can turn it off and on, second the heating function doesnt seem to work well for my apartment for some reason. It barely gets our room warm and our entire apartment is on 550sqft, third, it recently got up to 76° this pass weekend and we tried the fan feature because our house was reading at 82° and we have 2 little ones who were sweating for hours. The turbo feature on brought the house temp 2 degrees. Needless to say we were kinda miserable. It was a nice breeze but on temporarily. Maybe I'm the problem given I'm 4 weeks postpartum maybe, its the product, you would have to try it for yourself
Response from sharkninja.comBy SharkNinja, March 13, 2026
Hi Robby,
Thank you for taking the time to share your experience with us, and congratulations on your new little one. We appreciate your honesty and are sorry to hear the TurboBlade Cool + Heat hasn’t been meeting your expectations. The concerns you mentioned, including the lack of a child lock, the limited heating performance in your apartment, and the fan only lowering the temperature slightly, are not the experience we want for you. We’d really like to take a closer look at your unit and your setup so we can understand what’s happening and explore the best options to help. Please reach out to us through our support page so we can assist you directly: https://support.sharkninja.com/contact-us Thank you again for sharing your experience, we’re here to help however we can.
Warm regards, Shark Home
Written by a customer while visiting sharkninja.com