This all-in-one desktop in awesome. It's quiet, responsive and has the perfect size monitor screen. I have had it only for a week, but am very pleased with my purchase.
This device is too heavy and bulky. It does not stay upright, even with a safety strap and they do not offer warranties on it through ASUS.
Response from https://www.asus.comBy CLM, October 2, 2026
Dear Valued Customer,
Thank you for your comment.
We do understand your disappointment with the AIO PC and the inconvenience this may have caused if it did not meet your expectations. This AIO PC weighs 19.84 lbs. If it doesn't stay upright, ensure the screws hidden behind the stand plastic casing or where the stand meets the monitor are tight and the desktop is perfectly leveled. This AIO generally has a 12-month standard hardware warranty.
Should you need further information or assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
We have had this computer for a few days. In the past we have mainly had Dell and HP. So, for us this was a change and a concern. I love the way it boots up, and speed is measurably better than our 5 years older All in one Dell. I went with this one because the white look and stand under the monitor gives you space to operate. I would say this was a great buy. I have been working with computers since 1991, so I am not a novice. I compared specifications with others and went for best value. This was our choice.