Customer reviews from eufylife.com
eufy - FamiLock E35 Thumb-Turn Smart Lock Deadbolt with Palm Scan for keyless entry (Compatible with Smart Devices) - Black
Average customer rating
4.6 out of 5
4.6
(14 Reviews)
Open Ratings Snapshot
Rating breakdown 14 reviews
5 Stars
10
4 Stars
2
3 Stars
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Customer Reviews for eufy - FamiLock E35 Thumb-Turn Smart Lock Deadbolt with Palm Scan for keyless entry (Compatible with Smart Devices) - Black
Customer Rating
5 out of 5
5
Amazing
on January 19, 2026
Posted by: alexysl3_5237
[This review was collected as part of a promotion.] This sensor based lock is super easy to use and really well made. The materials are thick and heavy, making them extra secure, and the design is flawless. I love how secure this makes my home and how stylish it is!
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Feels safe and secure
on January 20, 2026
Posted by: jessicalynninman_4051
[This review was collected as part of a promotion.] This door lock is amazing. It was pretty easy and clear on how to set it up. Once we got it installed we were able to easily set up our prints and it worked. You also can use the pin as well. The app is easy to work and understand. The door lock locks perfectly and we feel protected. There is no noise when opening it and it’s holding up well. The size is nice and easy to hit all the buttons. We love that the palm print works perfectly and we have had no issues. This really is well worth it. It makes us feel secure and safe and it looks fancy. Thank you so much for this opportunity and us feeling safe.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
A must have product for your home
on January 20, 2026
Posted by: trinar1_7310
[This review was collected as part of a promotion.] I’m loving this door lock! It’s super easy to use. It was easy to install, as well. I can always rely on the locking mechanism. I definitely feel safer using this.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Convenient
on January 25, 2026
Posted by: crystalw52_8692
[This review was collected as part of a promotion.] The eufy FamilyLock E35 is an impressive smart lock that feels truly next-level. The palm-scan feature using infrared light is fast, accurate, and incredibly convenient—no keys or codes needed. It works instantly and feels very secure.
The lock itself has a sleek, modern design, the keypad is responsive, and everything feels solid and well made. Setup was easy, and managing access through the app is simple and intuitive.
Overall, it’s a reliable, innovative smart lock that combines great design with cutting-edge technology. Highly recommend.
Written by a customer while visiting influenster.com
Customer Rating
3 out of 5
3
This makes disability access a little bit easier!
on January 28, 2026
Posted by: brandien_7407
[This review was collected as part of a promotion.] Set up was simple and quick. I didn't have much difficulty operating it and setting up family members. It is highly recommend that if your WiFi router isn’t near the front door, than a signal extension may be helpful. As the master accountant, you can lock/unlock the door from afar, keep up on wether the door was locked/unlocked by a passcode, manually, or by the palm reader/family member(s). For those that may have limited mobility, the ability to lock/unlock the door from your phone is a lifesaver.
However in my experience, when setting up fellow family members, my access to see lock/unlock activity, and to operate the lock from my phone seems to always be removed, requiring me to calibrate the lock each time.
The app is easy to use. You can lock and unlock as well as add users and assign codes for people to get in and out. The palm scanner seems to work really well. The push button lock is really nice and simple. The door has to be pulled all the way or the lock may fail to lock or unlock.
I love the multiple ways to lock and unlock the door but there are issues with adding users that need to be resolved.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
I love the functionality of this door lock!
on February 15, 2026
Posted by: AllysonL
[This review was collected as part of a promotion.] I am really excited to use this Eufy door lock! The installation and setup were easy, and I love that there are multiple ways to use it, like a palm scanner, a finger printer, a door code, and a key. It lets me know when the lock is engaged/disengaged, and it is easy to get to the battery to charge! This will be a game-changer for my family!
Written by a customer while visiting influenster.com
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