Customer reviews from sharkninja.com
Shark - CleanSense Air Purifier with Odor Neutralizer Technology, covers 500 sq.ft. Captures 99.98% of airborne particles - White
Average customer rating
4.5
(81 Reviews)
Rating breakdown 81 reviews
5 Stars
65
4 Stars
7
3 Stars
2
2 Stars
1
1 Star
6
91%of customers recommend this product.
(
63 out of
69)
Customer Reviews for Shark - CleanSense Air Purifier with Odor Neutralizer Technology, covers 500 sq.ft. Captures 99.98% of airborne particles - White
Customer Rating
5
Life saver and game changer,!
on May 25, 2025
Posted by: My 24/7 buddy!
I bought my Shark Clean Sense Air Purifier MAX with Odor Neutralizer Technology several months ago. I have an underlying condition so I run it 24/7. I often wonder what life would be like if I had never bought it.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great household air purifier !!
on June 21, 2025
Posted by: Taz !!!
from Milton pa.
Gender:Male
I replaced older unit (HC501) .. I am happy with SHARK !! I own lot of there household products !!! Will buy from again !! Great service !!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Sensoring system once cooking works great
on August 23, 2025
Posted by: Liz17
from Magnolia, tx
Gender:Female
Bought it a little over a month ago, still see dust leave it on auto all day everyday, air does seems cleaner, i have no pets just a few plants. When im cooking it works ok, odor still remains but bot as strong as before, I do not small the aur freshener at all my fabreeze still smells good.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Impressive Results!
on September 4, 2025
Posted by: TBee
I'm very happy with my Shark Air Purifier. My purifier works great as stated and keeps the air quality in my rooms fresh and clean.
Written by a customer while visiting sharkninja.com
Customer Rating
5
NO SMOKE AIR
on October 21, 2025
Posted by: JC_29
from PA
Gender:Male
Bought this on sale , couldn’t resist to buy it and try it out. Just wanna let ya’ll know my neighbors smoke cigarettes like crazy. So bad it gets in our apartment . And we haven’t smelled the smell in our place ever since. Great product !!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Amazing
on November 6, 2025
Posted by: Mistybobby
from Franklin ohio
Gender:Female
Absolutely love it .. helped with a small house with several pets ,
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Disappointed
on December 10, 2025
Posted by: Disappointed 1
from 13032
Gender:Male
It’s too loud make a whistling sound when the fan kick on high when set on auto my prior shark air purifier came with a remote this didn’t feel like shark down graded me with this replacement. I guess I’m looking for a new brand.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, December 10, 2025
Hi there,
Thank you for sharing your feedback. It’s disappointing to hear that you're experiencing issues with the noise level. We’d like the opportunity to review this further and assist you. Please give us a call at 1-855-427-5127 so our team can look into this for you. Our hours are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind Regards,
Shark Clean.
Thank you for sharing your feedback. It’s disappointing to hear that you're experiencing issues with the noise level. We’d like the opportunity to review this further and assist you. Please give us a call at 1-855-427-5127 so our team can look into this for you. Our hours are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind Regards,
Shark Clean.
Written by a customer while visiting sharkninja.com
Customer Rating
1
Don’t Waste Your Money
on December 14, 2025
Posted by: Jroman
from North Carolina
Gender:Female
Expensive junk. Changed filter every 60 days, stopped working after owning for 11 months. Buy Levoit instead
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, December 16, 2025
Hi there,
We truly disappointed to hear of the experience you’ve had with your unit. It’s incredibly frustrating when a product stops working, and we appreciate you taking the time to share this with us. Your feedback is important and helps us improve both our products and support. Please give us a call at 1-855-427-5127 so we can review the details and assist you further. Our team is available Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. We’ll work with you to find the best possible solution.
Kind Regards,
Shark Clean US.
We truly disappointed to hear of the experience you’ve had with your unit. It’s incredibly frustrating when a product stops working, and we appreciate you taking the time to share this with us. Your feedback is important and helps us improve both our products and support. Please give us a call at 1-855-427-5127 so we can review the details and assist you further. Our team is available Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. We’ll work with you to find the best possible solution.
Kind Regards,
Shark Clean US.
Written by a customer while visiting sharkninja.com