Customer reviews from soundcore.com
Soundcore - by Anker Sleep A30 Smart Wireless Bluetooth ANC In-Ear Sleep Earbuds for General Use - Moonlit White
Average customer rating
2.3
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
1
4 Stars
0
3 Stars
3
2 Stars
5
1 Star
3
Customer Reviews for Soundcore - by Anker Sleep A30 Smart Wireless Bluetooth ANC In-Ear Sleep Earbuds for General Use - Moonlit White
Customer Rating
2
disappointing for what it promised
on October 26, 2025
Posted by: Sarah
I was hoping these ear buds would help me sleep in the same room as my partner but I was very wrong. Not only do they not block snoring but they don't even detect it. The anc just drains the battery so it won't even last one night and the app drains my phone battery pretty badly so i need to keep it plugged in. If i wanted to listen. To music before bed, sound quality isn't the greatest. I was a Kickstart backer for this project and these earbuds have been a huge letdown. The sleepscore system is not accurate at all but that's not why I bought the earbuds.
Written by a customer while visiting soundcore.com
Customer Rating
2
Amazing for a Month
on October 24, 2025
Posted by: Katy
These were absolutely incredible…for one month. While working they effectively blocked out my husband’s snoring and were so comfortable I barely noticed they were in. My sleep was markedly improved for the first month. Then they just stopped working effectively and consistently. Now, the sleep report shows I was awake for hours when I was actually sleeping. I wake up to snoring and they are in but silent. They are charged an connected but the alarm doesn’t go off. They play sleep sounds for an hour while I fall asleep and all other functionality seems to have completely ceased to work. The software is updated and still nothing. It’s incredibly disappointing because they were so life changing for a month. Lots of money to spend for something that can’t perform for more than 30 days and have essentially just become overpriced ear plugs.
Written by a customer while visiting soundcore.com
Customer Rating
2
A30s fall short
on October 22, 2025
Posted by: Sonya
The A30s fall short of their promises. ANC is eh at best. Love my A20s though!!
Written by a customer while visiting soundcore.com
Customer Rating
3
Pros and cons
on October 12, 2025
Posted by: Megan
First, if I were reviewing the Soundcore support team, it would be 5 stars. They're great. However, I am reviewing the A30S, and as of right now, I can only give three stars. Let's start with the good:
Local mode works flawlessly with these. I had the Ozlos previously and returned them after 3 months due to an incredible amount of issues, chiefly, the connectivity. About half the time I went to use my Ozlos at night, they would need to be factory reset and would randomly deplete to 3%. That has never once happened with the A30. They are ready to go in local mode every. single. time. For reference, during the 3 months I had the Ozlos, I encountered this issue at least 10 times. There is also no lost bud ping feature on the Ozlos, Not only is this annoying if you lose them, but it is a safety hazard if you have young kids or pets due to the dangers of ingestion with the battery.
The bad:
- ANC is not really usable in this state for more than a nap. Due to the way the gravity sensors work, unless you sleep like a statue, you can expect to only get on average about 5.5 hours with ANC on.
- The sleep with audio feature is also not in a workable state due to audio inconsistency. My default mode is local, so they automatically start playing local audio when I take them out of the case. However, there does not seem to be any feature that remembers your preferred volume level. Now, having to reset the volume of the local audio would just be a minor inconvenience, except in the case you want to use the sleep with audio feature, not just your one local audio. This is because even after adjusting the volume level before falling asleep, when it detects that you are asleep and switches to the local audio, for some reason, it seems to just pick a random low number and change itself to that volume. I have experimented with this all weekend, and my husband's snoring has woken me up both nights, only to discover my volume level had dropped to 13% one night and 22% the next, despite having been set much higher before I fell asleep. This only happens in sleep with audio mode.
- Additionally, the sleep with audio feature does not change to local mode when it changes to the local audio. I don't understand why this is, or why Bluetooth mode activates at all if both the sleep audios are my local audio.
In conclusion, if you are choosing between Ozlo and Soundcore, it's Soundcore all the way. The product itself works better, the app is better, and the support team is better. Also, as a side sleeper, I should note that both brands were comfortable.
However, if you are choosing between the A20 and A30, I would recommend going with the A20 at this point in time. The additional features that would make the A30 worth it just aren't quite ready yet, and as I understand it, the A20s lets you store more local audio files. In the current state, the A30 only lets you download one file. This does not make any sense to me either, as the sleep with audio feature uses two audios, so why not make it so you can download at least 2 files? Essentially, in their current state, it feels like I overpaid for a bunch of bells and whistles that don't really function that well, so I can only listen to one local audio file. Hopefully, future software updates will fix this.
Written by a customer while visiting soundcore.com
Customer Rating
2
Great Idea, Horrible execution
on October 8, 2025
Posted by: Bruce
My 3rd pair of Soundcores.
I defy anyone to try and make sense of the app. Can't navigate, doesn't hold connection, they have to be returned.
I defy anyone to try and make sense of the app. Can't navigate, doesn't hold connection, they have to be returned.
Written by a customer while visiting soundcore.com
Customer Rating
1
Did nor work for me
on October 5, 2025
Posted by: Bryan
I bought these through the kickstarter campaign and maybe I got a defective pair. The noise cancellation is a joke. It simply does not work at all. I have a regular set of earplugs (the rubber ones that decrease sound by 25 decibels) that block out more sounds than these. Soundcore customer service keeps promising this will be fixed with future firmware updates, but so far that is not the case. For me these were a total waste of money.
Written by a customer while visiting soundcore.com
Customer Rating
3
Excellent Form - ANC is Inconsistent
on September 28, 2025
Posted by: Joe
Wonderful to sleep in. Love being able to switch sides and sleep comfortably. ANC goes in and out. It’s pretty distracting and honestly surprised it’s so bad. Wear them for five minutes and you’ll understand. Love the features. Hopefully future updates can iron things out.
Written by a customer while visiting soundcore.com
Customer Rating
2
Sleep A20 is better
on September 21, 2025
Posted by: Mel
I borrowed my spouse's sleep A20s for a week to see if it would help block snoring and they were fantastic, so I figured I would upgrade to the A30s when I bought my own. I really wish I'd stuck with the A20s. The ANC in the A30 is weird and actually makes the snoring and other deep sounds more audible; it woke me up the first few nights so I stopped using it. The smart snore detection feature seems to be just a gimmick because there is a lot of very loud snoring in my bedroom, but every day it says "your sleep environment is free of snoring!" The most annoying thing is that on at least half of the 8 or so nights I've used them so far, I've woken in the middle of the night (to snoring noises) and the earbuds have simply been off/not working. I've had to put them back in the case to reset, which works, but I can't figure out why this is happening because they are adequately charged. Also, while I think they are similar design to the A20s, I found the A20s more comfortable. Seriously debating exercising the 30-day satisfaction guarantee and exchanging for A20.
Written by a customer while visiting soundcore.com