Customer reviews from Samsung US
Samsung - Galaxy Tab S11 Ultra Book Cover Keyboard Slim - Black
Average customer rating
1.3
(21 Reviews)
Rating breakdown 21 reviews
5 Stars
0
4 Stars
1
3 Stars
0
2 Stars
3
1 Star
17
9%of customers recommend this product.
(
1 out of
11)
Customer Reviews for Samsung - Galaxy Tab S11 Ultra Book Cover Keyboard Slim - Black
Customer Rating
2
Weak Magnets and Keys
on November 29, 2025
Posted by: Amanda
Expertise:Intermediate
I bought this case a week ago, have been using it daily and I love the concept, however I am disappointed in the case design. The magnets that affix it to the tablet aren't strong enough, it has come apart during normal use more than once. I have also had an issue where the individual keys are coming off of the keyboad when the tablet/case are "closed".
I would recommend this to a friend!
Features
4
Performance
2
Design
2
Value
2
Response from Samsung USBy R&R, December 2, 2025
Hola Amanda,
Thank you for your feedback on attachment strength and key feel. The Book Cover Keyboard Slim is made for light travel and fast setup, and your comments on magnet force and key cap retention help our accessory engineers improve durability. We value your suggestions for enhancing functionality. Thank you for being part of the Samsung community.
-Ty
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Thank you for your feedback on attachment strength and key feel. The Book Cover Keyboard Slim is made for light travel and fast setup, and your comments on magnet force and key cap retention help our accessory engineers improve durability. We value your suggestions for enhancing functionality. Thank you for being part of the Samsung community.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
2
A total fail that makes a decent over priced worse
on September 23, 2025
Posted by: Beastie
This is a full miss. I already returned keyboard and tablet to BestBuy. The keyboard is more bulky than S10 Ultra, it has no backlight, it does not detach to make it a tablet like S10. There is no track pad, and the connect is sluggish. This is a step back. Whoever is responding to these needs to be changed to a different person. It is a bad release, with horrible responses from support. Call it a mistake and send everyone new keyboards when they work. Please do not waste your time on this S11 ultra which is worse than my Tab S5 keyboard.
Response from Samsung USBy R&R, September 24, 2025
Hello Beastie, Thank you for taking the time to share your thoughts on your Book Cover Keyboard Slim. We look forward to hearing from our customers to learn from them and gather more insight into how their accessories interact with their devices. We're happy to address your concerns. We understand that design changes come down to personal preference. We appreciate you sharing your concerns about the keyboard’s design and functionality. The Book Cover Keyboard Slim is designed to boost productivity with a sleek layout and seamless integration with the Galaxy Tab S11 Ultra. Its streamlined form supports both work and play, making it a versatile accessory for Galaxy users. We value your feedback and thank you for being a Samsung customer. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Major downgrade from previous keyboard cases
on November 9, 2025
Posted by: Big Red
from Sandy, UT
Expertise:Intermediate
I had planned on trading in my S9 Ultra towards an S11 Ultra. That is until I saw the keyboard case. It has no TrackPad, no backlighting, the keyboard can not be detached magnetically from the bottom and the back does not attach magnetically and only allows one viewing angle. Unlike my S9 Ultra keyboard case which has a back that attaches magnetically and has a full 180° of motion for unlimited viewing experience. Plus the keyboard attaches to the bottom magnetically making it easy to take on and off so I can make full use of the back stand and all it's viewing angles! I wish they would have made the keyboard case better because if they would have then I would have definitely bought and S11 Ultra!
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
Slim with no useful features
on November 11, 2025
Posted by: Vatsal
from New Jersey
Expertise:Intermediate
The LED on the Fn key doesn't work and there is no slot for the S pen and when I requested an exchange I was told that they don't have any keyboards in stock and would only refund me while they were still selling keyboards on the site.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible design
on November 13, 2025
Posted by: Samsung4life
from Lewisville, TX
Expertise:Expert
I recently "upgraded" to the Tab s11 Ultra. As soon as I opened the tablet and keyboard, I put them together and was immediately disappointed. My absolute favorite feature of my previous tablet/keyboard combo was the 2 different magnetic S Pen holder (one of which was in the crease of the keyboard for safe traveling).
Now I am forced to carry my S Pen seperate from my tablet which causes it to constantly become misplaced or forgotten.
Also a great design idea/feature that I have yet to see on any Samsung keyboard are 2 "corner guards" for the top corners to protect the tablet corners from drops/impacts and also to keep the tablet secure inside the case.
Now I am forced to carry my S Pen seperate from my tablet which causes it to constantly become misplaced or forgotten.
Also a great design idea/feature that I have yet to see on any Samsung keyboard are 2 "corner guards" for the top corners to protect the tablet corners from drops/impacts and also to keep the tablet secure inside the case.
This terrible design has inspired me to search for aftermarket keyboards and return this one.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
1
Value
1
Written by a customer while visiting Samsung US