Customer reviews from kitchenaid.com
KitchenAid - Built-In More-in-One Convection Microwave Oven - Stainless Steel
Average customer rating
2.8
(4 Reviews)
Rating breakdown 4 reviews
5 Stars
0
4 Stars
2
3 Stars
0
2 Stars
1
1 Star
1
75%of customers recommend this product.
(
3 out of
4)
Customer Reviews for KitchenAid - Built-In More-in-One Convection Microwave Oven - Stainless Steel
Customer Rating
4
Really Nice Unit
on November 1, 2025
Posted by: pspeer
from NC
[This review was collected as part of a promotion.] We really love this oven! Having a microwave, toaster oven, convection oven and air fryer all in one unit is a great idea. The price is extremely reasonable, given all the functionality. My only complaint is that there is no real user manual, really just a flyer included with the unit. This is a fairly big oversight given all the functionality, some of which is not really documented in any useful fashion.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Does everything
on November 19, 2025
Posted by: Art's
from Oakland, CA
[This review was collected as part of a promotion.] Does everything - microwaves, convects, and air-fries. The only problem is that the instructions for use are inadequate and non-existent. Yes, one can press on the option and get a short instruction, but it's minimally helpful. They should have a manual for use, but they only have one for installation.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Instructions
on December 18, 2025
Posted by: Help 25
from Edmond Oklahoma
[This review was collected as part of a promotion.] Would like instructions on how to use. Did not come with microwave or cannot find in line.
I would recommend this to a friend!
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, December 19, 2025
Hello,
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 881761
For your convenience, we have included a link to the Control Guide, Quick Start Guide, and Owners Manual :
https://s3.amazonaws.com/sm-backend-production-attachments/owners-manual-w11739860-revb.pdf
We hope this information is helpful.
Christy T
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 881761
For your convenience, we have included a link to the Control Guide, Quick Start Guide, and Owners Manual :
https://s3.amazonaws.com/sm-backend-production-attachments/owners-manual-w11739860-revb.pdf
We hope this information is helpful.
Christy T
Written by a customer while visiting kitchenaid.com
Customer Rating
2
beauiful but not user friendly
on March 10, 2026
Posted by: mac44
from Az.
Like other revieawers, the start guide is terrible. In my opion the engineers did a good job of designing but have never used a microwave before to know how to program the thing. shouldn't have to push 8 to 10 buttons to get to the microwave start...You push microwave, then scroll throu 5 different types of food, the adjust the power amount just to get to manual mode to set the time.
Alao, the link they give you here is just a link to the install manual (.not a users manual) in English or Spanish.
Have not tried the other modes yet, but would not recomend for mostly microwave use just because of these reasons.
Alao, the link they give you here is just a link to the install manual (.not a users manual) in English or Spanish.
Have not tried the other modes yet, but would not recomend for mostly microwave use just because of these reasons.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, March 13, 2026
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave, please feel free to connect with us using any of the options below:
Facebook: http://spr.ly/6424B6zXP0
Instagram: http://spr.ly/6425B6zXPF
Live Chat: http://spr.ly/6427B6zXPN (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 932756.
For your convenience, we have included a link to the Control Guide, Quick Start Guide, and Owners Manual :
http://spr.ly/6429B6zXPf
http://spr.ly/6421B6zXP7
http://spr.ly/6422B6zXPC
We hope this information is helpful.
Marie Q
Facebook: http://spr.ly/6424B6zXP0
Instagram: http://spr.ly/6425B6zXPF
Live Chat: http://spr.ly/6427B6zXPN (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 932756.
For your convenience, we have included a link to the Control Guide, Quick Start Guide, and Owners Manual :
http://spr.ly/6429B6zXPf
http://spr.ly/6421B6zXP7
http://spr.ly/6422B6zXPC
We hope this information is helpful.
Marie Q
Written by a customer while visiting kitchenaid.com