Customer reviews from Samsung US
Samsung - Galaxy S25 FE 256GB (Unlocked) - White
Average customer rating
4.8
(730 Reviews)
Rating breakdown 730 reviews
5 Stars
600
4 Stars
103
3 Stars
15
2 Stars
6
1 Star
6
89%of customers recommend this product.
(
8 out of
9)
Customer Reviews for Samsung - Galaxy S25 FE 256GB (Unlocked) - White
Customer Rating
1
Battery is horrible
on December 5, 2025
Posted by: Unhappy
from Michigan
Expertise:Intermediate
I have had Samsung phones for years, but the useless battery on the Galaxy S25FE is so bad that this will be my last Samsung phone. You have lost a lifelong customer and the one who buys the phones for our family.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, December 9, 2025
Hello there, thank you for sharing your experience of your Samsung Galaxy S25 FE with us. We know how distressing it can be when you have a device that is not meeting your expectations in functionality. If the intelligent battery of your device has not adjusted the consumption automatically as intended, we have provided links to a few articles to help you maximize the battery life. We have also shared a link to the Samsung Support Team and warranty information if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
4
Had the phone 6 months review
on December 5, 2025
Posted by: 1stTimer
[This review was collected as part of a promotion.] First time I ever bought a commercial advertised cell phone. It was definitely the most expensive phone I've ever owned. I like that it's slim and light weight. I absolutely hate the battery life. I like to listen to music with it and I've had the phone 6 months the battery expanded and broke off the back of the case... im currently looking for a replacement..
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I android an I love the Samsung have for 25 years
on September 30, 2025
Posted by: Jamiebob
[This review was collected as part of a promotion.] Galaxy AI has came along way an really helps me an others out when we are looking for stuff on the web
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phones On the Market
on October 7, 2025
Posted by: GalaxyHarleyDavidson
[This review was collected as part of a promotion.] I have only ever used Samsung Galaxy phones for one simple reason: they are the best phones, bar-none. I have been a Galaxy user for 12 years and the phones and features simply continue to get better and better. I use my phone for everything you can think of that involves communication, internet searches and entertainment. What makes it worth the investment are all of the intelligent features (and sleek styles) in the "One User Interface" system. You can customize your phone just right and truly enjoy how helpful it can be with anything. I love all of the Galaxy AI features, especially in the photo gallery settings. It enhances the memories you take with the camera by making them look professional and curated. The other feature I absolutely love to use and recommend to everyone is the Interpreter AI tool. You can seamlessly communicate with anyone of a different culture and language and have them and you understand what is being said without awkward wording or phrases, without having to learn the other language. I use it daily at work which has been a complete game changer in the way I am able to communicate with those in my community who speak little to no English but who I still value greatly. It's brought us together as a team better than anything else before and I'm always excited to use the tool (because it's that cool!). I can't say enough about how amazing these Galaxy phones are and I'm always looking forward to the next software updates and phone models.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on October 12, 2025
Posted by: Stacyshop
[This review was collected as part of a promotion.] The product is really good and comfortable he has more capacity ad the battery Is durable the screen is solid and soft
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Acceptance
on October 12, 2025
Posted by: Gullible
[This review was collected as part of a promotion.] Wow such a huge operating upgrade from the old android system I was using.
No need to have to download any AI apps for the operating system is already generated for it and is so cool to use.
I certainly hope that you get on board with Galaxy AI if you haven't already.
No need to have to download any AI apps for the operating system is already generated for it and is so cool to use.
I certainly hope that you get on board with Galaxy AI if you haven't already.
Value
3
Response from Samsung USBy R&R Team, October 31, 2025
Hi there Gullible, we appreciate you sharing your thoughts about your Samsung Galaxy S25 FE with us. We are so happy to hear that you are pleased with the upgrade to your new device from your previous. We have provided a link to the complete manual to help you discover additional features, and enjoy the usage of your device even more. We have also shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love the amazing features on this phone
on September 16, 2025
Posted by: MikeBrzy
[This review was collected as part of a promotion.] The Samsung Galaxy S25 FE continues the "Fan Edition" tradition, offering a compelling mix of flagship features at a more accessible price. It's a great option for those who want a premium Samsung experience without the top-tier cost.
The phone sports a vibrant 6.7-inch Dynamic AMOLED 2X display with a smooth 120Hz refresh rate, making everything from gaming to scrolling feel incredibly fluid. Performance is strong thanks to the new Exynos 2400 chipset, which handles multitasking and demanding apps with ease. The 4,900mAh battery provides solid all-day power, though some tests show charging speeds may not hit the advertised 45W.
The camera system is a highlight, featuring a versatile triple-lens setup with a 50MP main sensor, 12MP ultrawide, and an 8MP telephoto with 3x optical zoom. It also comes with the latest Galaxy AI features, including advanced editing tools, which really elevate the user experience.
While it has a lot to love, the S25 FE isn't without drawbacks. Some may find it too close in price to the standard S25+ in certain markets, and the lack of a microSD card slot is a definite miss for some. However, for a user who wants an excellent display, a great camera, and a taste of Samsung's latest AI tech, the S25 FE is a fantastic choice.
The phone sports a vibrant 6.7-inch Dynamic AMOLED 2X display with a smooth 120Hz refresh rate, making everything from gaming to scrolling feel incredibly fluid. Performance is strong thanks to the new Exynos 2400 chipset, which handles multitasking and demanding apps with ease. The 4,900mAh battery provides solid all-day power, though some tests show charging speeds may not hit the advertised 45W.
The camera system is a highlight, featuring a versatile triple-lens setup with a 50MP main sensor, 12MP ultrawide, and an 8MP telephoto with 3x optical zoom. It also comes with the latest Galaxy AI features, including advanced editing tools, which really elevate the user experience.
While it has a lot to love, the S25 FE isn't without drawbacks. Some may find it too close in price to the standard S25+ in certain markets, and the lack of a microSD card slot is a definite miss for some. However, for a user who wants an excellent display, a great camera, and a taste of Samsung's latest AI tech, the S25 FE is a fantastic choice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent Value, Flagship power
on October 7, 2025
Posted by: Allegoria
[This review was collected as part of a promotion.] The Samsung Galaxy S25 FE is an outstanding phone that successfully integrates high-end features with exceptional software, making it a true "Fan Edition." The most compelling addition is the comprehensive suite of Galaxy AI tools, which genuinely enhance the user experience across daily tasks.
The display is, as expected from Samsung, superb. It's a vibrant, smooth, 120Hz Dynamic AMOLED 2X panel that provides crystal-clear viewing even in bright sunlight. The premium build quality, featuring an enhanced Armor Aluminum frame, ensures the device feels solid and durable.
Performance is seamless, with the processor handling everything from heavy multitasking to graphically intensive games without hiccups. This smooth experience is supported by a large battery that easily lasts a full day of heavy usage, complemented by very fast charging.
The display is, as expected from Samsung, superb. It's a vibrant, smooth, 120Hz Dynamic AMOLED 2X panel that provides crystal-clear viewing even in bright sunlight. The premium build quality, featuring an enhanced Armor Aluminum frame, ensures the device feels solid and durable.
Performance is seamless, with the processor handling everything from heavy multitasking to graphically intensive games without hiccups. This smooth experience is supported by a large battery that easily lasts a full day of heavy usage, complemented by very fast charging.
The camera system is where the Galaxy AI truly shines. The high-resolution sensors capture bright, detailed, and high-quality photos, but the AI-powered editing tools take it to the next level. Features like Generative Edit and Instant Slow-mo allow for creative, flagship-level photo and video adjustments right on the device. Furthermore, core Galaxy AI features like Circle to Search with Google for instant on-screen searching, and Note Assist for automatic formatting and summarizing of text, deliver significant productivity gains. Call Assist and Interpreter also make communication across languages remarkably simple.
Value
4
Written by a customer while visiting Samsung US