Customer reviews from Samsung US
Samsung - Galaxy S25 FE 256GB (Unlocked) - Jet Black
Average customer rating
4.8
(610 Reviews)
Rating breakdown 610 reviews
5 Stars
504
4 Stars
83
3 Stars
13
2 Stars
6
1 Star
4
100%of customers recommend this product.
(
8 out of
8)
Customer Reviews for Samsung - Galaxy S25 FE 256GB (Unlocked) - Jet Black
Customer Rating
2
Not impressed
on November 20, 2025
Posted by: Musicgal
[This review was collected as part of a promotion.] I have the Galaxy25fe. I have been disappointed with it since I got it in September....actually the launch day. It is slow and there are glitches that are inconvenient. Example....music will play off of fb and won't stop unless I restart the phone, accidental touch screen locks my screen and is tough to swipe to clear.I do like the AI feature though. I do not reccomend this phone and will upgrade as soon as I am able.
Value
2
Response from Samsung USBy R&R Team, November 20, 2025
Hi there Musicgal, thank you for your feedback on your Samsung Galaxy S25 FE. We know how frustrating it is when you have a new device that is not aligning to your expectations. We have provided a link to an article to help you adjust the refresh for a smoother faster browsing experience. We have also provided a link to an article to help you with any third party apps that are not operating as intended. We also have provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great so far
on November 20, 2025
Posted by: Love2textmyself
[This review was collected as part of a promotion.] Coming from A15. Anything is better than that fossil
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All around great phone for the price.
on November 21, 2025
Posted by: SinfulGenius
[This review was collected as part of a promotion.] A great bang for your buck phone. Shares a lot of the AI features as the more pricier flagship models. Love messing with the AI features in the camera. Me and my nephews have fun turning each other into cartoons. Phone is snappy and very responsive even with multiple apps running in the background. If you want a flagship phone with a lower price tag, look no further. Great phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ive been a devoted Galaxy owner for many years whe
on November 22, 2025
Posted by: Kombidrew
[This review was collected as part of a promotion.] The Galaxy's AI is extremely advanced.
Extremely helpful in every aspect of my life.
In its advantages that it gives you using your phone in the different areas of your life. And practical applications.
Or it's hard to imagine how we got through life. And managed our phones and our personal lives without AI. It's so helpful.
When it comes to using your phone, how to use your phone? What it can do for you
In your everyday lifestyle in work personal life, the advantages of it are just hard to explain.And when there's something that is so powerful that you almost can't find the words to describe how amazingly powerful and useful it is.It's a no brainer.You've got to try it out.And find out for yourself that you can't live life without it
Extremely helpful in every aspect of my life.
In its advantages that it gives you using your phone in the different areas of your life. And practical applications.
Or it's hard to imagine how we got through life. And managed our phones and our personal lives without AI. It's so helpful.
When it comes to using your phone, how to use your phone? What it can do for you
In your everyday lifestyle in work personal life, the advantages of it are just hard to explain.And when there's something that is so powerful that you almost can't find the words to describe how amazingly powerful and useful it is.It's a no brainer.You've got to try it out.And find out for yourself that you can't live life without it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The very top of best phones ever!
on November 22, 2025
Posted by: GalaxyGrinner
[This review was collected as part of a promotion.] The new S25FE is outstanding, I am amazed at all the new features this phone offers and I'm learning new ones everyday. The Galaxy AI hos blows my mind! It learns so fast and it almost feels like it knows me, it offers such great writing options, and the photo editing has saved me hours of time and the results are unbelievable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing tablet!
on November 22, 2025
Posted by: RichyzTech84
[This review was collected as part of a promotion.] The tablet and the phone with my watch and my Galaxy buds go together like heaven and Earth. What a wonderful mix of tech and smoothness. They all function like a well-oiled machine! Galaxy AI is the future!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is Amazing!!! Galaxy of beauty 🤩
on November 22, 2025
Posted by: RichyRay
[This review was collected as part of a promotion.] This Samsung Galaxy AI phone is incredible! The speed and feel of it is like nothing else. I've never had such an amazing phone that does so much. If you're looking for a smooth feel and amazing OS this is it! Galaxy AI is the future!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on November 23, 2025
Posted by: Gma2nine
[This review was collected as part of a promotion.] I love my new phone, gift from my daughter. I was amazed at how easy it was to transfer all my data, files, pictures, etc..
I love the "Galaxy AI" it's amazing and I know I will be using a lot. Phone has many features that I am eager to use.
I love the "Galaxy AI" it's amazing and I know I will be using a lot. Phone has many features that I am eager to use.
Value
5
Written by a customer while visiting Samsung US