Customer reviews from Samsung US
Samsung - Galaxy S25 FE 256GB (Unlocked) - Jet Black
Average customer rating
4.8 out of 5
4.8
(610 Reviews)
Open Ratings Snapshot
Rating breakdown 610 reviews
5 Stars
504
4 Stars
83
3 Stars
13
2 Stars
6
1 Star
4
100%of customers recommend this product. 
(
8 out of 8
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 FE 256GB (Unlocked) - Jet Black
Customer Rating
5 out of 5
5
I love samsung easy access
on November 2, 2025
Posted by: Whiteboymal
[This review was collected as part of a promotion.] The best quality for gaming movies the camera is awesome. Ai helps get you where you need to be.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Product is very fast
on November 2, 2025
Posted by: Nicky1
[This review was collected as part of a promotion.] I love all the features of my new phone it's very nice to have a fast phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The new Samsung s25fe is a breeze to learn.
on November 3, 2025
Posted by: TracLo
[This review was collected as part of a promotion.] The new Galaxy S25FE offers a truly exceptional user experience, particularly with its integrated AI capabilities. These smart features have significantly enhanced productivity and made everyday tasks more streamlined. The device excels at delivering immersive entertainment, making streaming music and movies a joy. The vibrant display and powerful audio create a captivating visual and auditory experience. The GALAXY s25fe offers a wonderfully intuitive user experience, making navigation a breeze. Its thoughtfully designed interface allows for effortless interaction. Accessing my favorite applications and settings is remarkably straightforward. The overall usability of this technology is truly a pleasure to engage with. It's ease of use is a significant advantage as this is my first android phone. This device is a remarkable step forward in mobile technology.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I have found my phone easy to work
on November 4, 2025
Posted by: A1MAMMY
[This review was collected as part of a promotion.] I have found it very easy to use my phone for gaming, scrolling thru the internet, & for my work. The AI is amazing and easy to use.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, November 5, 2025
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S25 FE with us. We love hearing that you are so happy with the usage of your device, and that you are finding it useful for such a range of daily tasks. We would love to hear from you again in the future any time you have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Drops WiFi
on November 10, 2025
Posted by: Wifey1981
[This review was collected as part of a promotion.] As soon as I leave my house I can't make a call. Everything has been checked. It remains a mystery.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, November 11, 2025
Hey Wifey1981, thank you for sharing your experience of your Samsung Galaxy S25 FE with us. We know how important the reliable connection of your device to your carrier and Wi-Fi are to you every day. We have provided a few links to troubleshooting guides to help you with both of these instances. We have also shared a link to the Samsung Support Team if this experience continues with your phone. Thank you for being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Everything I need...and more
on November 11, 2025
Posted by: NukeGlow
[This review was collected as part of a promotion.] Love everything about this phone. Everything I need plus Galaxy AI! They just keep improving these phones, in the best way.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Not worth the money, it is slow and constantly res
on November 11, 2025
Posted by: Amyh123
[This review was collected as part of a promotion.] This is the second one I have gotten hoping that the first thing was a fluke , but it's not the second one is exactly the same
Value
2 out of 5
2
Response from Samsung USBy R&R Team, November 12, 2025
Hey Amyh123, thank you for sharing your thoughts about your Samsung Galaxy S25 FE with us. We know how important your phone is to you for a range of daily tasks. We would love to help you troubleshoot the speed of your device, and the restarting you mention experiencing. We have provided links to troubleshooting guides to assist you with the refresh rate and crashing of your device. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this device
on November 18, 2025
Posted by: Dash529
[This review was collected as part of a promotion.] My Galaxy A25 Fe takes me to another level its not only fast but its also groun breaking from the camera to the built-in Galaxy Ai. Jus love editing my photos with the Galaxy Ai makes everything i do so easier. Gaming on the phone is so snappy i cant complain. I am more productive with this phone than anything
Value
5 out of 5
5
Response from Samsung USBy R&R Team, November 18, 2025
Hi there Dash529, thank you for sharing your experience of your Samsung Galaxy S25 FE with us. We are so happy to hear how amazed you have been with the usage and capabilities of your new device, and that you are enjoying the features of Galaxy AI especially for your photo editing. We hope you'll contact us again in the future if you ever have questions, or additional feedback you would like to share about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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