Customer reviews from hp.com
HP - OfficeJet Pro 9720e Wireless AI-Enabled Wide Format All-in-One Inkjet Printer with 3 Months of Instant Ink - White
Average customer rating
4.9
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
18
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
19 out of
19)
Customer Reviews for HP - OfficeJet Pro 9720e Wireless AI-Enabled Wide Format All-in-One Inkjet Printer with 3 Months of Instant Ink - White
Customer Rating
5
New HP9720e Printer - LOVE IT
on December 3, 2025
Posted by: KRodgers
from springdale
[This review was collected as part of a promotion.] I just received my new printer in the mail and LOVE it! I have printed from my phone and my laptop. The quality is exceptional. The ability to use wide paper is the BEST! We can print house designs and larger items with a simple paper change out. Setup and installation was incredibly easy and was done from the phone. It also has a very large scan bed to allow for scanning of larger items. I would totally recommend this printer, can't think of anything I would change.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Best printer I've ever owned. Fast and efficient
on December 4, 2025
Posted by: halemj15
from Denver
[This review was collected as part of a promotion.] I am extremely impressed with the HP OfficeJet Pro 9720e. It's by far the best printer I've ever owned. It has so many functions I am using daily: scanning and copying, printing black and white work invoices and PO's, color photos and so much more. I love that it has the capacity to print 11"x17". I've found so many different uses for it already. Best of all, the setup was incredibly easy. I am printing from my phone and multiple computers at the house, where other printers in the past have had extremely difficult setup procedures, the HP OfficeJet Pro is extremely easy out of the box. I was printing within minutes of unboxing. By far the best printer I've owned, I look forward to suggesting it to friends and customers.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Great Printer for my Home Office
on December 5, 2025
Posted by: MarcellaBella76
from San Diego
[This review was collected as part of a promotion.] This is a great printer for my home office. The print quality is exceptional, and the multi-page scanner is a must have. I love that it prints large sizes, as I need to make posters to hang on the door. It works perfectly for that. It was easy to set up, took only a few minutes from my phone. I am on my fourth hp printer and have been so happy with all of them.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Great Printer!
on December 6, 2025
Posted by: ChadMcg
from Morgantown
[This review was collected as part of a promotion.] I recently purchased the HP Office Jet Pro 9720E and I absolutely love it! Shipping was fast and boxed securely. Setup was a breeze just download the app and it walks you through it. I really enjoy how fast this printer prints saving me all kinds of time. This printer has P3 color print mode making prints vibrant and true-to-life images. You can load up to 250 pages at a time and it uses a automatic document feeder that works really well. This printer has wide format printing also has hp wolf pro security with dual-band self-healing wi-fi. That being said I would recommend this printer to anyone rather your printing just a couple pages a month or multiple pages a month it is great for all needs! Hands down one if the best printers I have purchased!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
HP quality always delivers
on December 6, 2025
Posted by: vdfree20
from Raleigh
[This review was collected as part of a promotion.] I connected my printer yesterday in my husband's home office. It was right on time as his printer went out. The ease of installing and connecting was so quick and easy. The printer was printing so effortlessly and efficiently. It runs quiet. It is a large printer and will definitely do the job of everyday uses. I like all of the features and the HP Instant ink program which I am a current customer. The HP app makes everything to manage all things HP related in one place. The wireless printing from anywhere is high on my list. I am thoroughly satisfied with this printer.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
All in one printer!
on December 9, 2025
Posted by: brianjur
from Saint Louis
[This review was collected as part of a promotion.] I love my new HP printer! It was very easy to set up and use wirelessly. It makes high quality prints up to 11x17". The scanner is also easy to use and the printer holds alot of paper which makes my home office much more efficient. I think it looks great and I highly recommend it!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
The perfect HP printer
on December 9, 2025
Posted by: Anonymous
from Nisswa
[This review was collected as part of a promotion.] This HP Officejet Pro 9720e is a amazing printer for home or business use, with printing, scanning, and copying. It even has the Wi-Fi connect.
It's the perfect size with a large LCD display.
As with most hp's, it has all the options you're looking for in a printer, like durability, fast printing and easy ways to connect. It's easy to find replaceable ink cartridges. Even better, I love that it comes with free instant ink for 3 months. This is so convenient when you are consistently using the printer and not keeping track of your ink levels.
Super easy plug and play.
I love to be able to print fast from my mobile phone and do all the setup from there. The app is very easy to use.
It's the perfect size with a large LCD display.
As with most hp's, it has all the options you're looking for in a printer, like durability, fast printing and easy ways to connect. It's easy to find replaceable ink cartridges. Even better, I love that it comes with free instant ink for 3 months. This is so convenient when you are consistently using the printer and not keeping track of your ink levels.
Super easy plug and play.
I love to be able to print fast from my mobile phone and do all the setup from there. The app is very easy to use.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Nice "industrial" printer handles 11"x17"
on December 9, 2025
Posted by: sharono337
from Bryan
[This review was collected as part of a promotion.] I got the HP OfficeJet Pro 9720e a while back. I love EVERYTHING about it except the weight and cost of ink! I work out of town alot and usually carry a printer with 11"x17" print capabilities with me because of the types of documents that are necessary with my job. I decided to trade in my previous non HP brand for a smaller HP (HPEnvy Photo) and love that one - I will keep this one at my home office so that I still have access to it on the weekends and don't have to load and unload it in my truck/office. I love that the paper tray holds 250 sheets and the Automatic Document feeder holds 35 sheets to copy or scan!! It checks all of my boxes for my work from home times and even for some home projects for my daughter and granddaughter!! Like I said - The only things that I don't like is the cost of the cartridges and the fact that you can't use the generic ones and the weight - but you can't have it all!!
I would recommend this to a friend!
Written by a customer while visiting The Insiders