Customer reviews from bose.com
Bose - QuietComfort Ultra Headphones (2nd Gen) - Driftwood Sand
Average customer rating
4.7
(123 Reviews)
Rating breakdown 123 reviews
5 Stars
102
4 Stars
15
3 Stars
4
2 Stars
0
1 Star
2
Customer Reviews for Bose - QuietComfort Ultra Headphones (2nd Gen) - Driftwood Sand
Customer Rating
3
Overall
on November 18, 2025
Posted by: Carlosvet
Length of ownership:1 week
I like the multi point connection base I rate a 6 skull crushers have better base sound I give a 8 pretty clean I would say Sonos and apple might be a bit better I don’t like that they fit more towards the front then like right in the middle of your head always feel like they’re gonna fall. I would say these feel better and sound better when watching a movie definitely a 9/10 but workout solid 7 I do like the immersion and noise cancellation but I do love the military discount what pushed me to get them over other headphones but Bose I salute the audio you’re going for but for 400 almost 500 I think it can be a more premium sound
Response from bose.comBy Bose, Customer Support, November 18, 2025
Hi, thank you so much for sharing your detailed feedback, we truly appreciate the time you took to let us know about your experience. We hear you on the fit and bass performance, and I completely understand how important comfort and premium sound are, especially given the investment you’ve made.
The headphones you’re using are designed with multipoint Bluetooth connectivity, immersive noise cancellation, and optimized audio for movies and music, but fit and bass perception can vary depending on ear shape and seal. To help improve both comfort and sound quality, here are a few steps you can try:
-Adjust the earcup positioning: Ensuring the cups sit snugly over the center of your ears.
-Check the ear cushions: A proper seal enhances bass response. If cushions feel worn, replacing them can restore sound quality.
-Use the Bose Music app EQ: You can fine‑tune bass, treble, and midrange to better match your preferences.
-Firmware updates: Keeping your headphones updated ensures you benefit from the latest audio enhancements.
We’re glad to hear you enjoy the immersion and noise cancellation, and we’re honored that our military discount made a difference in your decision. Your feedback about premium sound expectations is invaluable, and we’ll make sure it’s shared with our product team.
Gem - Customer Support
The headphones you’re using are designed with multipoint Bluetooth connectivity, immersive noise cancellation, and optimized audio for movies and music, but fit and bass perception can vary depending on ear shape and seal. To help improve both comfort and sound quality, here are a few steps you can try:
-Adjust the earcup positioning: Ensuring the cups sit snugly over the center of your ears.
-Check the ear cushions: A proper seal enhances bass response. If cushions feel worn, replacing them can restore sound quality.
-Use the Bose Music app EQ: You can fine‑tune bass, treble, and midrange to better match your preferences.
-Firmware updates: Keeping your headphones updated ensures you benefit from the latest audio enhancements.
We’re glad to hear you enjoy the immersion and noise cancellation, and we’re honored that our military discount made a difference in your decision. Your feedback about premium sound expectations is invaluable, and we’ll make sure it’s shared with our product team.
Gem - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
great
on November 19, 2025
Posted by: chris
Gender:Male
Length of ownership:1 month
these sound great and actually work on my very large head, though it isn't a great fit. its just better than every other brand. if i find something else that fits better in the 90 day trial i will return them, but i have tried a lot lot of headphones and that likely isnt going to happen.
my gripes are:
1. please make them fit a larger head better. i have to use aftermarket pads to help soften the pressure. i have a very large head. a good friend of mine has the same issue. i understand other headphones arent better, and these are the best fitting and barely work for me. i cannot wear the sony xm6 or most other headphones. for reference, i can wear an 8 fitted baseball cap kind of snugly.
2. i wish i could turn off the voice narrator when switching between aware and quiet. it interrupts what i am listening to. i know what mode i am in because the noise cancelling/aware modes are fantastic.
1. please make them fit a larger head better. i have to use aftermarket pads to help soften the pressure. i have a very large head. a good friend of mine has the same issue. i understand other headphones arent better, and these are the best fitting and barely work for me. i cannot wear the sony xm6 or most other headphones. for reference, i can wear an 8 fitted baseball cap kind of snugly.
2. i wish i could turn off the voice narrator when switching between aware and quiet. it interrupts what i am listening to. i know what mode i am in because the noise cancelling/aware modes are fantastic.
Written by a customer while visiting bose.com
Customer Rating
5
Gift
on November 19, 2025
Posted by: jean
Gender:Male
Length of ownership:1 month
brought these for my son as a Christmas present. my husband as a pair and I thought my son would one ,too.
Written by a customer while visiting bose.com
Customer Rating
5
Another Great Bose product.
on November 20, 2025
Posted by: LBos
Gender:Male
Length of ownership:1 month
I love the sound, comfort and the anc is top notch. I am coming from the QC 35 that I had over 10 years. It was finally time for upgrade.
Written by a customer while visiting bose.com
Customer Rating
5
Great features
on November 20, 2025
Posted by: Raj
Gender:Male
Length of ownership:1 month
Excellent Headphone. Truly next level. Great comfort and sound quality. Highly recommended.
Written by a customer while visiting bose.com
Customer Rating
5
BEST ANC
on November 21, 2025
Posted by: Sank_18
Gender:Male
Length of ownership:1 week
The best headphone experience so far, crisp sound, and excellent ANC
Written by a customer while visiting bose.com
Customer Rating
5
Sending times the charm
on November 24, 2025
Posted by: Gefo
Gender:Male
Length of ownership:1 month
I bought this a month ago and the improvements make this edition hard to beat in this price range. These even rival more expensive brands, making it difficult to justify paying more when these provide so much performance and quality for the price.
Written by a customer while visiting bose.com
Customer Rating
5
on November 27, 2025
Posted by: Dat392
Gender:Male
Length of ownership:1 month
Awesome quality and sound better then expected would definitely recommend
Written by a customer while visiting bose.com