Customer reviews from Samsung US
Samsung - SSD 9100 PRO 8TB Internal SSD, PCIe 5.0x4 M.2
Average customer rating
4.8
(377 Reviews)
Rating breakdown 377 reviews
5 Stars
338
4 Stars
27
3 Stars
8
2 Stars
2
1 Star
2
100%of customers recommend this product.
(
202 out of
203)
Customer Reviews for Samsung - SSD 9100 PRO 8TB Internal SSD, PCIe 5.0x4 M.2
Customer Rating
3
hard drive memory for off brand device
on March 18, 2025
Posted by: karlk99
[This review was collected as part of a promotion.] My expectations were higher for this product. It runs slower then I had hoped for.
Response from Samsung USBy Samsung Brand Ambassador, March 21, 2025
karlk99:
Thank you for sharing your experience with the 9100 PRO SSD! We greatly value your feedback and will be shared with our product team.
Performance may vary depending on SSD’s firmware, system hardware & configuration. To reach maximum sequential read/write speeds up to 14,800/13,400 MB/s, please check whether your system supports PCIe 5.0. As there are various factors that could affect speed, I would encourage you to call Samsung Customer Support to troubleshoot your issue.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
We hope to hear from you soon.
- Samsung Memory
Thank you for sharing your experience with the 9100 PRO SSD! We greatly value your feedback and will be shared with our product team.
Performance may vary depending on SSD’s firmware, system hardware & configuration. To reach maximum sequential read/write speeds up to 14,800/13,400 MB/s, please check whether your system supports PCIe 5.0. As there are various factors that could affect speed, I would encourage you to call Samsung Customer Support to troubleshoot your issue.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
We hope to hear from you soon.
- Samsung Memory
Written by a customer while visiting Samsung US
Customer Rating
4
Great performance
on May 24, 2025
Posted by: TheSoup
from New castle, PA
Expertise:Intermediate
[This review was collected as part of a promotion.] The 9100 is an amazing drive for general and more heavy use, and it still performs well even to this day
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
The products are wonderful and there good for the
on May 22, 2025
Posted by: Robert12345
[This review was collected as part of a promotion.] It's helpfull to get info about this stuff on this
Response from Samsung USBy Samsung Brand Ambassador, May 23, 2025
Robert12345:
Thanks for choosing the Samsung 9100 PRO SSD. I hope that your SSD is meeting your expectations, however, we are always here to help should you have any questions or concerns about this product.
You can reach us at:
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
We look forward to hearing from you.
- Samsung Memory
Thanks for choosing the Samsung 9100 PRO SSD. I hope that your SSD is meeting your expectations, however, we are always here to help should you have any questions or concerns about this product.
You can reach us at:
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
We look forward to hearing from you.
- Samsung Memory
Written by a customer while visiting Samsung US
Customer Rating
5
Great heat absorption
on July 3, 2025
Posted by: Rizwan661
[This review was collected as part of a promotion.] It is my first experience with Samsung memory device a great ssd out there in the whole market!!
Written by a customer while visiting Samsung US
Customer Rating
2
Great experience
on June 26, 2025
Posted by: Veronica
[This review was collected as part of a promotion.] It's a good product. I would let other people know.
Response from Samsung USBy Samsung Brand Ambassador, June 30, 2025
Veronica:
Thank you for choosing the 9100 PRO SSD! I hope it’s meeting your expectations. If you have any questions or concerns about the product, we're always here to help.
You can reach us at:
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Thanks for choosing Samsung for your memory storage needs!
- Samsung Memory
Thank you for choosing the 9100 PRO SSD! I hope it’s meeting your expectations. If you have any questions or concerns about the product, we're always here to help.
You can reach us at:
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Thanks for choosing Samsung for your memory storage needs!
- Samsung Memory
Written by a customer while visiting Samsung US
Customer Rating
1
Red circle
on May 6, 2025
Posted by: Yomomma
[This review was collected as part of a promotion.] Just want the red circle to go away hahahahahahaha
Response from Samsung USBy Samsung Brand Ambassador, May 7, 2025
Yomomma:
Thank you for purchasing the Samsung 9100 PRO SSD and for your review. We value your feedback regarding the lights of your drive. Your feedback is very important to us and will be shared with our product team.
Should you ever have questions or need assistance using this product, please contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
- Samsung Memory
Thank you for purchasing the Samsung 9100 PRO SSD and for your review. We value your feedback regarding the lights of your drive. Your feedback is very important to us and will be shared with our product team.
Should you ever have questions or need assistance using this product, please contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
- Samsung Memory
Written by a customer while visiting Samsung US
Customer Rating
1
Sucks
on October 18, 2025
Posted by: Beem
[This review was collected as part of a promotion.] Suckssßsßssssssssssssssssssssssssssssssssssssaaaaaaaaaaas
Response from Samsung USBy Samsung Brand Ambassador, October 20, 2025
Beem:
We appreciate your review of Samsung’s 9100 PRO SSD. So, we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support.
You can reach us at:
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
- Samsung Memory
We appreciate your review of Samsung’s 9100 PRO SSD. So, we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support.
You can reach us at:
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
- Samsung Memory
Written by a customer while visiting Samsung US
Customer Rating
3
Moch more memory than the last one
on May 17, 2025
Posted by: Daniel
[This review was collected as part of a promotion.] Very good quality and good fhdhdh dhdhfhfhdhfhfu rr
Response from Samsung USBy Samsung Brand Ambassador, May 19, 2025
Daniel:
Thank you for choosing the 9100 PRO SSD! I hope it’s meeting your expectations. If you have any questions or concerns about the product, we're always here to help.
You can reach us at:
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Thank you for choosing Samsung for your memory storage needs!
- Samsung Memory
Thank you for choosing the 9100 PRO SSD! I hope it’s meeting your expectations. If you have any questions or concerns about the product, we're always here to help.
You can reach us at:
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Thank you for choosing Samsung for your memory storage needs!
- Samsung Memory
Written by a customer while visiting Samsung US