Customer reviews from philips.com
Philips Norelco - Head Shaver Pro 7000, HS7980/40 - Black Metallic
Average customer rating
4.6
(112 Reviews)
Rating breakdown 112 reviews
5 Stars
76
4 Stars
28
3 Stars
4
2 Stars
2
1 Star
2
84%of customers recommend this product.
(
21 out of
25)
Customer Reviews for Philips Norelco - Head Shaver Pro 7000, HS7980/40 - Black Metallic
Posted by: NanaV
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased this for my husband and he loves it. He states it shaves very close better then others he has used.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Uneven shave that misses a lot
on September 18, 2025
Posted by: chrisj70_3843
[This review was collected as part of a promotion.] The battery life, usb-c charging port (rather than micro USB), ease of cleaning, size and portability, and the maneuverability, contour, and feel of the shaving head are all pros of this product. Unfortunately the "blades" do a pretty abysmal job of actually shaving. This razor leaves a choppy path of varying hair lengths no matter how many times you run over the same spot. I normally use the Manscaped head shaver and by comparison, using it takes about 10 mins and requires minor touch up from a razor. This product on the other hand, resulted in a hack job of all different hair lengths after 15 minutes where I gave up and used my regular shaver to clean up and get a good shave. I'm not sure what went wrong with this product. I tried to make it work two more times with the same result. I would not recommend this.
Response from influenster.comBy Dimitris Syrmopoulos, Philips Consumer Care, September 19, 2025
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X (Twitter) @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Written by a customer while visiting influenster.com
Customer Rating
2
Quiet, portable, and easy to use
on September 5, 2025
Posted by: isaacg28_5581
[This review was collected as part of a promotion.] The Norelco Head Shaver Pro 5000 offers quick charging with a convenient battery, is hand-sized and very portable, quiet and non-bothersome, easy to clean between uses, and feels durable with good overall quality. Despite the good quality, I can feel it pulling hair. It may work better for others.
Response from influenster.comBy Alexandros, Global 247, September 6, 2025
Hello there. Thank you for your feedback on the Norelco Head Shaver Pro 5000. We’re sorry to hear about this issue, and appreciate you bringing this to our attention. Please consider reaching out to us. You can connect with us on social media, either through Facebook/Instagram (@Philips) or X (@PhilipsCare). If social media is not your preference, you can also contact us via our support page: Philips Contact Page. Thank you for your patience and understanding. Philips Consumer Care.
Written by a customer while visiting influenster.com
Posted by: kennyboy99
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] product did not work as intended, Product did not work as intended, I was unable to shave my head , product just did not do a good job.
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, November 4, 2025
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X (Twitter) @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
4
Norelco doesn't disappoint
on August 27, 2025
Posted by: gumdean_4655
[This review was collected as part of a promotion.] I've used a few of these handheld head shavers. This one does a good job. It doesn't have the features a my favorite one but it's a close second. I have no complaints with this. It is a good shave and is easy to use. It stayed charged and is easy to clean. If you're looking for a good head shaver this is a solid one to pick up. I give it a 4.5 out of 5.
Written by a customer while visiting influenster.com
Customer Rating
5
Game changing head shaver that stumps competition
on September 16, 2025
Posted by: coreym51_1992
[This review was collected as part of a promotion.] Absolutely love this head shaver from Philips. I’ve been shaving my head since I was 18 using clippers and a regular razor, but this has changed the game for me. I love how lightweight it feels in my hand and how much quicker it is to shave now. The cleaning process is a breeze compared to clippers, and it’s not nearly as loud either. The battery life is good. I would highly recommend this to anyone who shaves their head.
Written by a customer while visiting influenster.com
Posted by: J F K
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] When using it on my beard, it leaves red marks on my neck. The unit is slippery and hard to grip. I'm afraid that I might drop it. It does a good job on my head.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Shakaka
Verified Purchase:Yes
[This review was collected as part of a promotion.] It works. But quite simply, I've been shaving with a razor for over 30 years. So needless to say I'm pretty good at it. So I'm much faster with a razor. That's my only reason for not giving 5 stars. If it could do it faster it would be great. Don't even know if that possible but yeah. It just takes too long compared to a razor for me.
Written by a customer while visiting philips.com