Customer reviews from philips.com
Philips Norelco - Rotary Shaving Heads for Head Shaver Series HS5980, HS7980, and HS9980 - Silver
Average customer rating
4.6
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
59
4 Stars
23
3 Stars
0
2 Stars
1
1 Star
2
89%of customers recommend this product.
(
8 out of
9)
Customer Reviews for Philips Norelco - Rotary Shaving Heads for Head Shaver Series HS5980, HS7980, and HS9980 - Silver
Customer Rating
5
Perfectly Smooth Every Time!
on August 19, 2025
Posted by: wilfridm1_154
[This review was collected as part of a promotion.] Shaving my head is so much easier now with the Philips Norelco Head Shaver 7000. I love the 360 flexing head. It glides smoothly and leaves my head perfectly smooth every time. The rinsing station makes cleanup quick and hassle-free, and the travel pouch is a great bonus for keeping everything together. Definitely worth it!
Written by a customer while visiting influenster.com
Customer Rating
5
Wonderful head shaver!
on August 20, 2025
Posted by: c1hight85_6018
[This review was collected as part of a promotion.] This head shaver is amazing, it is quiet and does a great job of shaving my head. The battery runs long enough to get the job done. Cleaning is a breeze with the rinsing station.
Written by a customer while visiting influenster.com
Customer Rating
5
This thing SHAVES time and effort!
on August 21, 2025
Posted by: nicolasp12_2473
[This review was collected as part of a promotion.] This was the first time I’ve ever used a dedicated head shaver like this and it was incredible! It was effortless to get a nice shave. I used it dry and in the shower and honestly it worked the exact same in both settings. It was nearly silent in the shower and still very quiet out of the shower. I have used it at least three times on the current charge and it still hasn’t hit the “last 5 minutes” yet. I would personally have liked it to get just a little bit closer to a “clean” razor-style shave, but you can’t expect that from a handheld. One thing I noticed was the harder you press and circle, the better it works. Don’t be afraid to press down, it is still super sensitive.
Written by a customer while visiting influenster.com
Customer Rating
4
Convenience at the touch of a button!
on August 29, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] This is convenience at the touch of a button! I've never been one for these head shavers, I tend to be a razor type of guy. But this thing has definitely changed my mind. I shave when I shower and this allows me to get the job done while I'm gaming or on my way somewhere! Not bad, not bad at all! Great feel on the materials used and very durable! The battery life is great and can get you a shave on a 5 minute charge. Easy to clean with no mess and no hairs everywhere. Just run it under water and BOOM done! My only criticism is i have to go over the same areas a few times for real precision and it caused me a bit of irritation. It's very quiet and subtle which is awesome, no one would ever know you were shaving your head! My electric toothbrush is louder than this shaver! After trying it for a few weeks i gotta say I'm thoroughly impressed with this Phillips Norelco head shaver! If you've ever been on the fence about one of these, I would highly recommend you try this one.. you won't be disappointed!
Written by a customer while visiting influenster.com
Customer Rating
4
Great for that bald guy in your life!
on September 3, 2025
Posted by: chrisg45_913
[This review was collected as part of a promotion.] This is a quality razor that can be used in the shower. It gives a close shave on your head. Not as close as a real razor but I have not found a head shaver yet that can do that. It is not very noisy and seems to last a decent amount on a charge. It is rechargeable. The only negative I have is that it dies not give you a % of battery life so you don’t know when the battery will die which could leave you stranded mid shave. A good quality product you would expect from Norelco at a price point lower than a lot of the other electric head shavers out there. Easy to clean in the shower by just popping the heads off and running under water.
Written by a customer while visiting influenster.com
Customer Rating
5
Great for sensitive skin
on September 3, 2025
Posted by: floyd2386_652
[This review was collected as part of a promotion.] I've been on the lookout for a head shaver that won't angry up my skin and was happy to give the Philips Norelco Head Pro my attention. I've now had a chance to put it through its paces with both wet and dry shaves, and I'm very impressed.
Initial Impressions & Design
The shaver arrived nicely packaged and with no charge, which was a little unusual but not a deal-breaker. The physical design of the shaver is great—it feels nice in the hand and is comfortable to hold, though I wish it had a bit more meaningful traction. The protective cap is a thoughtful touch and has vent holes, which is great for hygiene. A minor point of confusion was the instruction manual, which uses a large fold open style and has small print, making it a bit difficult to follow. I was also initially unsure if it was wet-shave capable, as it's not apparent on the box, but I can confirm that it is. For safety, it will not work when plugged in.
Performance & Shaving Experience
The standout feature for me is the articulation between the head and the neck of the shaver. This flexibility is a game-changer, especially for navigating around tricky areas like moles, and it provided a very comfortable, nearly irritation-free shave on my neck. I found that I lost some of this helpful articulation when using a between-finger grip, so I stuck to a more standard grip for the best results.
Here's a breakdown of my shaving experiences:
Shave 1 (Wet with Manscaped gel): This went very smoothly. The shaver glided nicely, and the articulation was excellent for getting around moles without any immediate irritation.
Shaves 2 & 3 (Dry): These were surprisingly good. The heads feel gentle and not at all rough on the skin, and they still managed to go over moles without causing irritation.
Shave 4 (Wet in the shower): The shaver is very slick to hold when your hands are wet with gel or soap. I found it necessary to either rinse my hands and the shaver or use a between-finger grip to maintain control. The shave itself was still great.
Shave 5 (Wet with shave soap): Another nice, smooth shave.
Shave 6 (Dry on neck): I specifically tested this on my neck, and there was no immediate irritation, which is a big win for someone with sensitive skin.
Battery Life & Charging
The battery performance is solid. A quick 5-minute charge provided 10 minutes and 50 seconds of runtime, while a 1-minute quick charge gave me 2 minutes and 53 seconds—perfect for a last-minute touch-up. The shaver charged from completely dead to full in about 55 minutes, which is quite fast. My runtime test showed that the low battery flash at 2:10 was followed by it dying at 2:14. One thing to note is the proprietary Philips cable (USB-A on the other end), which I'm not a fan of, as I prefer the universality of USB-C. However, it seems to be the same cable as the Philips OneBlade.
Maintenance
The included rinse stand is a useful accessory. I used it after doing a standard rinse of the open head under the faucet. Running the shaver in the stand for a minute revealed small hair clumps in the water, confirming that it’s a worthwhile step to use periodically for a more thorough cleaning.
Final Verdict
Overall, I'm extremely impressed with the Philips Norelco Head Pro. It has proven to be a reliable and comfortable shaver, especially for someone with sensitive skin like me. The fantastic articulation and gentle heads make for a close shave without the usual irritation. I would highly recommend this product.
Initial Impressions & Design
The shaver arrived nicely packaged and with no charge, which was a little unusual but not a deal-breaker. The physical design of the shaver is great—it feels nice in the hand and is comfortable to hold, though I wish it had a bit more meaningful traction. The protective cap is a thoughtful touch and has vent holes, which is great for hygiene. A minor point of confusion was the instruction manual, which uses a large fold open style and has small print, making it a bit difficult to follow. I was also initially unsure if it was wet-shave capable, as it's not apparent on the box, but I can confirm that it is. For safety, it will not work when plugged in.
Performance & Shaving Experience
The standout feature for me is the articulation between the head and the neck of the shaver. This flexibility is a game-changer, especially for navigating around tricky areas like moles, and it provided a very comfortable, nearly irritation-free shave on my neck. I found that I lost some of this helpful articulation when using a between-finger grip, so I stuck to a more standard grip for the best results.
Here's a breakdown of my shaving experiences:
Shave 1 (Wet with Manscaped gel): This went very smoothly. The shaver glided nicely, and the articulation was excellent for getting around moles without any immediate irritation.
Shaves 2 & 3 (Dry): These were surprisingly good. The heads feel gentle and not at all rough on the skin, and they still managed to go over moles without causing irritation.
Shave 4 (Wet in the shower): The shaver is very slick to hold when your hands are wet with gel or soap. I found it necessary to either rinse my hands and the shaver or use a between-finger grip to maintain control. The shave itself was still great.
Shave 5 (Wet with shave soap): Another nice, smooth shave.
Shave 6 (Dry on neck): I specifically tested this on my neck, and there was no immediate irritation, which is a big win for someone with sensitive skin.
Battery Life & Charging
The battery performance is solid. A quick 5-minute charge provided 10 minutes and 50 seconds of runtime, while a 1-minute quick charge gave me 2 minutes and 53 seconds—perfect for a last-minute touch-up. The shaver charged from completely dead to full in about 55 minutes, which is quite fast. My runtime test showed that the low battery flash at 2:10 was followed by it dying at 2:14. One thing to note is the proprietary Philips cable (USB-A on the other end), which I'm not a fan of, as I prefer the universality of USB-C. However, it seems to be the same cable as the Philips OneBlade.
Maintenance
The included rinse stand is a useful accessory. I used it after doing a standard rinse of the open head under the faucet. Running the shaver in the stand for a minute revealed small hair clumps in the water, confirming that it’s a worthwhile step to use periodically for a more thorough cleaning.
Final Verdict
Overall, I'm extremely impressed with the Philips Norelco Head Pro. It has proven to be a reliable and comfortable shaver, especially for someone with sensitive skin like me. The fantastic articulation and gentle heads make for a close shave without the usual irritation. I would highly recommend this product.
Written by a customer while visiting influenster.com
Customer Rating
4
Does the job amd well, but you'll need to use at l
on September 11, 2025
Posted by: aaronm110_106
[This review was collected as part of a promotion.] I had a good experience with the new electric shaver, which provided a nice, clean shave, but I needed to prep my head first. Ideally, I shave weekly, but I got busy and missed a few sessions. The first time I used it, I realized my hair needed to be pre-shaved to about 2mm, which is fine since my current electric razor also struggles with longer hair. I trimmed down to a zero setting with my old razor, then used the new shaver, and it performed as well as, if not better than, a razor blade. However, after three days, when I used the new shaver again, it tugged a bit—not painfully like a cut, but noticeably. My hair doesn’t grow that fast (or so I thought), but I had to prep again. For best results, daily use is ideal, and overall, it’s a great machine.
Written by a customer while visiting influenster.com
Customer Rating
2
Quiet, portable, and easy to use
on September 5, 2025
Posted by: isaacg28_5581
[This review was collected as part of a promotion.] The Norelco Head Shaver Pro 5000 offers quick charging with a convenient battery, is hand-sized and very portable, quiet and non-bothersome, easy to clean between uses, and feels durable with good overall quality. Despite the good quality, I can feel it pulling hair. It may work better for others.
Response from influenster.comBy Alexandros, Global 247, September 6, 2025
Hello there. Thank you for your feedback on the Norelco Head Shaver Pro 5000. We’re sorry to hear about this issue, and appreciate you bringing this to our attention. Please consider reaching out to us. You can connect with us on social media, either through Facebook/Instagram (@Philips) or X (@PhilipsCare). If social media is not your preference, you can also contact us via our support page: Philips Contact Page. Thank you for your patience and understanding. Philips Consumer Care.
Written by a customer while visiting influenster.com