Customer reviews from philips.com
Philips Norelco - Rotary Shaving Heads for Head Shaver Series HS5980, HS7980, and HS9980 - Silver
Average customer rating
4.5
(96 Reviews)
Rating breakdown 96 reviews
5 Stars
63
4 Stars
27
3 Stars
3
2 Stars
1
1 Star
2
82%of customers recommend this product.
(
14 out of
17)
Customer Reviews for Philips Norelco - Rotary Shaving Heads for Head Shaver Series HS5980, HS7980, and HS9980 - Silver
Customer Rating
4
Not Perfect, But Still The Head Shaver To Beat!
on December 14, 2025
Posted by: Nhoj99
Gender:Male
This head shaver is one that gets better as you use it. I've never experienced that before, and I've owned more than one electric shaver. It initially struggled on the back of my head (extremely thick), but now it doesn't struggle back there at all. It's even gotten better at catching some of the flat-laying hairs I have on the sides of my head.
I also dealt with some serious razor burn in the beginning, and was in agony rinsing off in the shower. Most electric shaver manufacturers claim there's an adjustment period, and the irritation goes away. That wasn't true in my previous experiences. However, the Philips shaver is different, and now irritation is minimal to non-existent.
The USB-C to proprietary cable is a welcome change. I hate having to plug everything into my bedside outlet. I just wish Philips, along with other brands, would switch to putting USB ports on the machines themselves.
All that being said, this isn't a perfect shaver. The build quality leaves something to be desired. And the heads gets clogged rather quickly. It's much like a cartridge razor, in that regard. I shave in sections and have to stop after completing each one, to rinse it out. The way I do this is; keep the machine running, hold it under the faucet, let gravity drain most of the water out, and then give it a gentle shake. A small annoyance, but an annoyance nonetheless.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Beyyer
Verified Purchase:Yes
[This review was collected as part of a promotion.] Vey close shave. Does not irritate the skin. Battery life could be improved. And should be USB C charging
Written by a customer while visiting philips.com
Posted by: Baldie21
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent Razor. Nice smooth shave. Easy to hold and operate. Easy to take apart and clean when necessary.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: J F K
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] When using it on my beard, it leaves red marks on my neck. The unit is slippery and hard to grip. I'm afraid that I might drop it. It does a good job on my head.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: First timer
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my first experience with a head shaver. It has met my expectations. I have used other norelco products with similar results as far as durability and effectiveness This product offered an extended warranty which made me think that the product would stand up to long term use.
Written by a customer while visiting philips.com
Posted by: srotio
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Norelco has great shavers I been using Norelco since I started shaving. The Norelco Head Shaver Pro 7000 advanced shaver is a great product . The unit is very powerful . Very easy to clean and runs for 90 minutes
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Bald305
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was happy to find a head shaver from known company but unfortunately I can't get close shave with this shaver as you get on my face.
Written by a customer while visiting philips.com
Posted by: Beto_88
Gender:Male
Verified Purchase:Yes
The quality is there, though the performance is not there, the Pitbull does a better job on the grooming. This model has issues with the corners specially ear zones; but regarding the battery and toughness is A+; and a lot better than Pitbull.
I would recommend this to a friend!
Written by a customer while visiting philips.com