Customer reviews from kitchenaid.com
KitchenAid - 30 Cu. Ft. French Door Refrigerator with Exterior Water and Ice - Stainless Steel
Average customer rating
4.2
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
21
4 Stars
14
3 Stars
5
2 Stars
1
1 Star
2
81%of customers recommend this product.
(
29 out of
36)
Customer Reviews for KitchenAid - 30 Cu. Ft. French Door Refrigerator with Exterior Water and Ice - Stainless Steel
Customer Rating
3
Great Features
on December 18, 2025
Posted by: DBarta
from Wisconsin
[This review was collected as part of a promotion.] I am very happy with the fridge itself, nice features and lots of space. My disappointment is in the French doors not closing without assistance. My previous same style Frigidaire doors would slowly close. i have gone thru and leveled the fridge and even allowed it to tilt back slightly and they still need assistance. With kids in the house it something we have to constantly monitor. I did reach out to where i purchased and they said its not common for the French doors to close automatically. I find that odd since my other units in a different brand closed just fine, something i wish i would of inquired about or payed closer attention too prior to purchase.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Very Disappointed
on November 17, 2025
Posted by: Problem11
from Virginia
[This review was collected as part of a promotion.] Had it a week- doors uneven; interior damage; very dim lights in both refrigerator and freezer
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, November 20, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator. Please review the following troubleshooting:
Is the refrigerator level? It is important to ensure the refrigerator is level before aligning the doors. A properly leveled refrigerator will help with the overall proper operation of the refrigerator. Please refer to your Owner's Manual or Installation Instructions for specific leveling information for your refrigerator.
In addition to your Owner's Manual and Installation Instructions, here are some other tips for leveling the refrigerator:
Use a level to make sure the refrigerator is level from side to side and front to back.
Check to make sure the floor under the refrigerator is also level. If the floor is not level, shims may need to be used.
Are there any food items being stored in the doors?
The refrigerator doors are designed to be slightly different heights when the refrigerator is empty, in order to account for the weight of food that will be placed on the doors. Adding food to the doors will help properly align the doors.
If you should have any further questions or concerns, please reach out to us directly via Private Message on Facebook at http://spr.ly/64227i4Lo or Direct Message on Instagram at http://spr.ly/64247i4Lq. When responding, please include your contact information and reference Case # 842314.
We look forward to speaking with you.
Jacob W
Is the refrigerator level? It is important to ensure the refrigerator is level before aligning the doors. A properly leveled refrigerator will help with the overall proper operation of the refrigerator. Please refer to your Owner's Manual or Installation Instructions for specific leveling information for your refrigerator.
In addition to your Owner's Manual and Installation Instructions, here are some other tips for leveling the refrigerator:
Use a level to make sure the refrigerator is level from side to side and front to back.
Check to make sure the floor under the refrigerator is also level. If the floor is not level, shims may need to be used.
Are there any food items being stored in the doors?
The refrigerator doors are designed to be slightly different heights when the refrigerator is empty, in order to account for the weight of food that will be placed on the doors. Adding food to the doors will help properly align the doors.
If you should have any further questions or concerns, please reach out to us directly via Private Message on Facebook at http://spr.ly/64227i4Lo or Direct Message on Instagram at http://spr.ly/64247i4Lq. When responding, please include your contact information and reference Case # 842314.
We look forward to speaking with you.
Jacob W
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great looking fridge with lots of space
on November 26, 2025
Posted by: Lil Steven
from Austin, TX
[This review was collected as part of a promotion.] We have had this for about a month and couple not be happier. This fridge holds so much stuff. We went grocery shopping and it still looks empty. Also the water comes out of the machine ice cold.
I will say this fridge dents very very easily. If you have kids or even pets who hit the front of it, or place a magnet on it to hard it will leave a dent which is very disappointing. Also the ice maker is very loud when filling up. Sounds like a car with a bad belt. Hence why only 4 stars.
Besides that the functionality of the fridge is still worth every penny.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great Fridge
on February 12, 2026
Posted by: BRAD26
from Tennessee
[This review was collected as part of a promotion.] We really like the consistency of the cooling in the refrigerator section and the freezer compartment. We have refrigerator thermometers in each compartment and the temps are right on. 37 degrees and 0 degrees. That's where the controls are set. The fridge is amazingly quiet too.
The issue we have is the left hand refrigerator door will not stay open. You let go of it and it closes halfway. It also has a creaking sound too. I think the problem is the water lines leading to the door mounted ice maker/water dispenser are too stiff and will not flex when pivoting the door open. The floor models in the stores did not do this. I am going to need to arrange for a service call.
The issue we have is the left hand refrigerator door will not stay open. You let go of it and it closes halfway. It also has a creaking sound too. I think the problem is the water lines leading to the door mounted ice maker/water dispenser are too stiff and will not flex when pivoting the door open. The floor models in the stores did not do this. I am going to need to arrange for a service call.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Love the NO fingerprint finish!
on November 25, 2025
Posted by: hope65
from Tyler, TX
[This review was collected as part of a promotion.] I’m really enjoying my new KitchenAid refrigerator with French doors. The one complaint I have is when you open the left side and close it the right side will open and close and you need to push it closed or close it with some force in order for it to close. It runs very quietly.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love the style, look and features
on December 3, 2025
Posted by: IndyDav
from Fishers, Indiana
[This review was collected as part of a promotion.] We just got our appliances and full Kitchen Aid suite before the holiday and we are so happy! At first we thought the lighting was dim in the refrigerator but after a few days have adjusted and so prefer the style and lighting! Great job Kitchen Aid!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Nice Machine with a couple of flaws
on December 18, 2025
Posted by: Flip123
from Woodstock, IL
[This review was collected as part of a promotion.] Very roomy fridge. Three concerns. First a considerable amount of space is lost because of the wood grained trim on the main shelf makes it difficult to put items right to the edge of the shelf. Second, the freezer drawer and pull out shelf do not slide easily. and third, the protective plastic film that was on the doors leaves a raggedly edge that looks terrible. This is because the film is installed under where the stainless meets the inner doors.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Keeps the food cold
on December 23, 2025
Posted by: Oldman70
from Colorado
[This review was collected as part of a promotion.] Bought this one month ago and it is still working. The refrigerators of the 1960's had better interior lighting than this model which has more light locations, but the lumens are lacking. Time will tell if the electronics last more than two years.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com