Customer reviews from High Sierra
High Sierra - BTS 2020 Swoop SG Backpack - Olive
Average customer rating
4.6
(195 Reviews)
Rating breakdown 195 reviews
5 Stars
149
4 Stars
26
3 Stars
12
2 Stars
2
1 Star
6
94%of customers recommend this product.
(
170 out of
180)
Customer Reviews for High Sierra - BTS 2020 Swoop SG Backpack - Olive
Posted by: Susan K
from West Virginia
Verified Purchase:Yes
Perfect backpack! My daughter loves it! Exactly what she was looking for.
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
5
Great work backpack!
on November 14, 2023
Posted by: LoneStar
from Fort Worth, TX
I've been using this backpack for work for about a month now, and I am really very pleased! The level of organization on this thing is fantastic, I'm OCD and like to keep different categories of items separate, and it fulfills that need perfectly. The build quality and durability also seem excellent. I anticipate this bag holding up for a long period of time.
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
1
Poor quality
on September 17, 2024
Posted by: MJay
from CA
Falling apart in 30 days of use. The fabric in the shoulder arm started to rip 4 weeks of use.
No, I would not recommend this to a friend.
Response from High SierraBy High Sierra Care Team, September 20, 2024
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting High Sierra
Customer Rating
5
on July 12, 2025
Posted by: Chrystalmn
from Fort Worth, TX
All there bags last so long. I got it for my daughter and she is obsessed with the storage space, color, and efficiency. If I were to recommend one backpack it would be this one. Worth every penny!
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
5
Comfortable backpack with plenty of storage
on June 24, 2021
Posted by: Ccruz36
from Wisconsin
[This review was collected as part of a promotion.] I truly am impressed with the overall quality, design, and comfort of this backpack. The swoop SG backpack is huge and can literally hold everything you need. There are a lot of external pockets and also a spot for your laptop that is padded and provides excellent protection. My favorite feature is the fleece lined phone/sunglasses pocket. I'm always looking for a place to store my sunglasses and my glasses without them getting scratched and this pocket protects them well and the fleece soft lining helps to prevent scratches. I was amazed at how comfortable this backpack is due to the larger straps that are padded and do not dig into your shoulders even when the backpack is full. I like the dual water bottle pockets because they are easy to access and you don't have to dig around trying to find your water bottle. I'll take this backpack to work, on walks, when hiking, as a diaper bag for my daughter, and when bike riding. This bag can be used literally for anything. It is my go to backpack and I love that it is fashionable and yet offers a simple sleek look. I highly recommend this product as it will not disappoint.
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
5
Love it!
on June 27, 2022
Posted by: Brandi
from West Virginia
I just got my backpack last week and have put it to use some so now I can finally say it’s a 10/10!! It’s got comfortable straps as well as back and fits all of my belongings for work. It’s very challenging finding a backpack to suit a massive 17” laptop so I am very grateful! Oh so cute, too! I love the personality.
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Posted by: Anonymous
from Stephenville, Texas
Verified Purchase:Yes
Good replacement backpack. The one I had before was finally done after ten years and needed a new one to hold my laptop but on a college budget. (The deal also helped) it’s not as great as the last one but it will work and has a phone pocket that actually fits.
#sweepstakes
#sweepstakes
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Posted by: Ally M.
from Buffalo, NY
Verified Purchase:Yes
This is a great backpack, many pockets and the water bottle pockets are very deep so it won’t fall out. I got this for a trip to Disney and it seems like it’ll be perfect, for the park plus going through the airport.
I would recommend this to a friend!
Written by a customer while visiting High Sierra