Customer reviews from High Sierra
High Sierra - BTS 2020 Swoop SG Backpack - Blue Waves
Average customer rating
4.6
(219 Reviews)
Rating breakdown 219 reviews
5 Stars
171
4 Stars
28
3 Stars
12
2 Stars
2
1 Star
6
95%of customers recommend this product.
(
190 out of
200)
Customer Reviews for High Sierra - BTS 2020 Swoop SG Backpack - Blue Waves
Customer Rating
5
All around incredible for the price
on August 7, 2026
Posted by: Pilottrux
I have had 2 high sierra back packs in the past and so far they are the best ones I've ever owned
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
5
All around winner.
on December 8, 2025
Posted by: LiLi
from Tennessee
I’ve bought several of these for my kids and they love them. Even my college child’s roommate got one because she loved my kid’s backpack. It has plenty of pockets for accessibility, structured well to hold weight without feeling burdensome, padded tech pockets, and holds water bottles well. All around winner. My daughter brags about it so much she says High Sierra should just sponsor her already!
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
5
on July 12, 2025
Posted by: Chrystalmn
from Fort Worth, TX
All there bags last so long. I got it for my daughter and she is obsessed with the storage space, color, and efficiency. If I were to recommend one backpack it would be this one. Worth every penny!
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
5
on July 6, 2025
Posted by: Sara778
from Waterloo IA
I bought this backpack in the silver gray for camping many years ago. This bag has been my daily work bag, plus many trips to the mountains and is still in the same condition I bought it. However, last year I bought the same bag in the gold splatter maroon for a fun new look. Unfortunately in the 1st 2 weeks I had it, both water bottle holders ripped out as well as both accessory pockets. I want to order a new bag but fear the quality has diminished since I bought the gray bag.
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
5
Long Lasting!
on June 5, 2025
Posted by: soccerpup123
from VA
I got a high sierra starting in kindergarten and lasted me all throughout elementary while in perfect condition! Never disappoint. Amazing colors and great quality!
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
4
A luggage strap would make this the best!
on May 24, 2025
Posted by: PapaBear85
from West Palm Beach, FL
I've had this bag for about 4 years. It has been the absolute best bag for work. I can carry everything I need laptop, additional screen, ipad, charging packs, pens, folders, sun glasses...etc and still it stays streamlined and not bulky.
I would have given it a 5 star, except that there is no luggage strap. I travel about 4-6 times a year for work, and would love to be able to slide it on my carry on.
PLEASE make a version with a luggage strap, thank you.
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
1
Poor quality
on September 17, 2024
Posted by: MJay
from CA
Falling apart in 30 days of use. The fabric in the shoulder arm started to rip 4 weeks of use.
No, I would not recommend this to a friend.
Response from High SierraBy High Sierra Care Team, September 20, 2024
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting High Sierra
Customer Rating
5
Amazing for college
on July 29, 2024
Posted by: L24 0
from Florida
I I bought this for college and is honestly is one of the best backpacks for college it can fit everything I need including my computer and my iPad it is it great use for but a lot of things especially for school days
I would recommend this to a friend!
Written by a customer while visiting High Sierra