Customer reviews from jbl.com
JBL - TUNE520BT On-Ear Bluetooth headphones - 2024 - Purple
Average customer rating
4.3
(50 Reviews)
Rating breakdown 50 reviews
5 Stars
30
4 Stars
11
3 Stars
4
2 Stars
3
1 Star
2
100%of customers recommend this product.
(
24 out of
24)
Customer Reviews for JBL - TUNE520BT On-Ear Bluetooth headphones - 2024 - Purple
Customer Rating
4
Good set of heaphones!
on December 18, 2023
Posted by: Berto
from Bethlehem PA
[This review was collected as part of a promotion.] Basically use these at work. Sound quality is good, noise cancelation is good, and BT connectivity is thw best I've come across yet!
My only complaint is they don't fit well when I put my glasses on.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
JBL TUNE 520 BT Headset Review
on December 28, 2023
Posted by: yjax
from Gainesville, GA
[This review was collected as part of a promotion.] I received this headset a few weeks ago and finally had some time to try it out. To date I’ve been pretty impressed with this headset.
The contents of the box were basic and included the headset, a short orange USB-C to USB-C cable, a quick start guide/instruction manual, and the headset’s warranty documentation.
The fast-pairing BT connection was extremely quick and reliable on both my Android phone and when connecting to my Windows computer. The sound was impressive right out of the box. However, it was even better when both sound and equalizer adjustments were made via the JBL Headphones App. All my video and voice conference calls were crystal clear on the headset. It was both light and comfortable enough for me to wear for extended periods of time on calls, and during 2-3 hour-long meetings.
The power, volume, connection, and audio controls are located on the right ear cup and were easy enough to find and adjust without looking – that is, after I wore them a couple of times.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great headphone
on March 20, 2024
Posted by: ChamsAd
from Tunisia
I just bought the 520BT one week ago and it's the best purchase so far in 2024.
Written by a customer while visiting jbl.com
Customer Rating
5
Love it ❤❤❤
on April 1, 2024
Posted by: Kendra34
I bought this last weekend and it can in so fast 😆😆 I bought them cuz I was going on a plane and they worked perfectly I am very happy with this product it truly is a must buy!!
Written by a customer while visiting jbl.com
Customer Rating
2
on July 9, 2024
Posted by: WendyC
I love the headphones good quality but suddenly they stopped charging I even used a new charger but it didn't work. My headphones' lifespan probably ended but it said that they last longer than 4-6 years. But mine stopped for half a year, which is confusing. I was just wondering is that normal?
Response from jbl.comBy Customer Support, July 10, 2024
Thanks for your feedback. We're here to help. Here are some troubleshooting steps that can help isolate the issue with your JBL Tune 520BT. First, power cycle by pressing and holding the power button for 30 seconds while the unit is not plugged into a power source, to see if the unit will unlock, while it's extremely uncommon, try to use another wall outlet to be certain that the issue is not with the outlet then clean the charging port with compressed air.
If the power/battery light indicator is On, check the adapter and make sure that the rating is 5V/2.3A or higher. Next is reset, turn on the speaker then press and hold "Volume +" and "Volume -" for more than five seconds. The speaker will turn off, and reboot to factory default. You may need to 'forget' the speaker in Bluetooth settings on your phone/tablet to pair it again. If the issue remains, please contact us.
If the power/battery light indicator is On, check the adapter and make sure that the rating is 5V/2.3A or higher. Next is reset, turn on the speaker then press and hold "Volume +" and "Volume -" for more than five seconds. The speaker will turn off, and reboot to factory default. You may need to 'forget' the speaker in Bluetooth settings on your phone/tablet to pair it again. If the issue remains, please contact us.
Written by a customer while visiting jbl.com
Customer Rating
5
Best bang for the buck
on August 6, 2024
Posted by: ruckus
from Chicago
I've had my pair for abt 3 years now. They're better than more expensive ones I've had. Battery life is fantastic, sounds good, padding is comfy and doesn't crack or flake. As a commuter with little kids, these have taken a beating - thrown into my work bag, diaper bag, back seat, you name it. The only negatives I've really had, is that it slips some when I've got my head down and sometimes the ear pads make my ears too toasty. But honestly, I've had JBL both on ear and ear buds, and I don't want anything else.
Written by a customer while visiting jbl.com
Customer Rating
5
Great headphones
on September 13, 2024
Posted by: Eric B 1
They came just how I ordered them personalized. Would recommend.
Written by a customer while visiting jbl.com
Customer Rating
1
Not good
on February 8, 2025
Posted by: Hi guy
The only reason these are one star is because they are way to small and overpriced for the size and quality
Response from jbl.comBy Customer Support, February 8, 2025
Thanks for sharing your feedback on our JBL Tune 520BT. We value your input, and we'll make sure to forward your feedback to the appropriate team.
Written by a customer while visiting jbl.com