Customer reviews from jbl.com
JBL - TUNE520BT On-Ear Bluetooth headphones - 2024 - Purple
Average customer rating
4.3 out of 5
4.3
(50 Reviews)
Open Ratings Snapshot
Rating breakdown 50 reviews
5 Stars
30
4 Stars
11
3 Stars
4
2 Stars
3
1 Star
2
100%of customers recommend this product. 
(
24 out of 24
)
Best Buy Privacy Policy
Customer Reviews for JBL - TUNE520BT On-Ear Bluetooth headphones - 2024 - Purple
Customer Rating
5 out of 5
5
Decent headphones
on January 6, 2024
Posted by: JerryZ
from Westland Michigan
[This review was collected as part of a promotion.] Solid all around product, could be a little bit louder. They are a little bit tight after a while and become a little uncomfortable not bad if you only wanna wear them for a short time, but long-term they start to hurt
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Perfect with one minor flaw
on July 15, 2025
Posted by: Klaxx
These headphones are great. I have a really small head and struggle to find headsets that fit me and aren't meant for kids. They're super comfy and fit snug, I could wear these for a couple hours with no issue. If you have a bigger head, probably opt for something else as they won't fit you. The sound quality is great and I really enjoy that I can turn voice prompts off (personal preference, I prefer a noise to a voice when connecting and the sort). My literal only complaint would be that skip song is to hold the volume up button rather than double tap. Other than that, they're lovely.
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
JBL Tune 520BT
on November 29, 2023
Posted by: Nofd27602760
from Elyria, Oh
[This review was collected as part of a promotion.] Another great product from JBL. JBL Tune 520BT Headphones are very well designed and simple to use. Very well packaged as well as graphics on box. The moment I unboxed I realized these were solidly built and designed which I am accustomed to from JBL. Packaging was on point with a quick and easy setup manual. Headphones were charged and ready go right out of the box. Easy to setup and connect to blue tooth. The Tune 520BT sound was very good from a basic easy to use headphones. They seemed to block out surrounding noise. I would like to try on a flight and see how they perform. I definitely believe if your looking for well priced and easy to use headphones with good build and sound quality these are a no brainer. The only negative is I wish they came with a better storage bag or case for protection when not in use or putting them in a book bag. These would be great for kids and teens. I definitely will use as my go to headphones.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4 out of 5
4
Compact with Excellent Sound
on December 6, 2023
Posted by: TDTechOfficial
from Parrish, FL
[This review was collected as part of a promotion.] Starting off, the packaging is perfectly done with a good presentation. It’s strait to the point while keeping wasteful extras to a minimum. The build quality, this is something that is super important with headphones intended to be used every day. After vigorously testing and using these over a week, there is no apparent weakness and these are very well made while maintaining a super light weight.
The adjustments above the ear cups are the only gripe found with these but once set in a comfortable spot they seem to stay there. Now, the most important part, the sound quality. As expected from JBL, the sound signature is near perfect strait out of the box. There is adjustable EQ capabilities on the app which brings the headphones to a new level. Punchy lows and crispy highs, these keep your tunes fresh for hours on end. The extremely respectable battery life on these outshine any others. I forgot to even charge these for the majority of the time using them so far.
To finalize this, I can say without a doubt, these are a smart purchase for any average listener or school goers who need an extra upgrade in sound. I wouldn’t recommend these for any heavy movement activities but they do stay in place pretty well.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Great product!
on November 28, 2023
Posted by: MNKY
from Montana
[This review was collected as part of a promotion.] The sound on these headphones are absolutely amazing! Such great quality! The amount of time the battery last for is great too! Charging doesn't take too long and is easy to do. Connecting to Bluetooth is simple. The only thing I could see as a downfall is some people may not like the size of the ear pieces. They are on the smaller size.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1 out of 5
1
Worst for Ipad Pro
on June 20, 2024
Posted by: MWQ1
from Uae
The worst… it’s a useless headset… actually a headache as iPad Pro frequently disconnects it….
Please don’t buy this junk
Response from jbl.comBy Customer SupportJune 21, 2024
We're here to help with your JBL Tune 520BT. Please ensure it is within 10 feet of your device with a clear line of sight (no obstacles). Try to forget/unpair the headphones on your device and initiate a reset. To reset your headphones, press and hold the "Volume +" and "Volume -" buttons for more than 5 seconds. Reset will wipe all previous settings and pairings, so it will be necessary to pair your unit with your devices again. Lastly, try to connect the headphones to a different device (phone/tablet/music player) to determine if the issue lies with the headphones or the initial device you paired them with.
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Comfortable and sleek
on November 28, 2023
Posted by: avid music lover
from Georgia
[This review was collected as part of a promotion.] Comfortable, crisp, light weight and sleek. I like how they aren't bulky, I don't feel like they are wearing me..simple buttons with function. They are very comfortable on my ears for hours. They definitely have good bass sound for my daily tracks
I wouldn't recommend for a bass enthusiast but they do enhance the bass in my tracks to make it sound crisp.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Headphones that Punch Above their Weight Class!
on November 28, 2023
Posted by: Brian G
from Racine, WI
[This review was collected as part of a promotion.] The JBL Tune 520BT headphones are a stunning value in their class. They are an on-ear wireless model, with bluetooth connectivity, long battery life, and are phenominally portable. I am not usually a fan of on-ear vs my preferred over-the-ear, but the cups are very comfortable and cushy, and they do not squeeze the ears too tightly, yet still feel very secure. I even dig how clearly marked the left/right cups are, and the control buttons are placed smartly and feel well-made.
Pairing is super simple, and you can manage them by downloading the JBL app to your phone. The app is intuitive, and allows you to customize your EQ, or select a preset, each of which is set well to bring out the best in the headphone's sound. There is also a setting for video playback that helps fine tune performance, and it works very well. I have not noticed any latency ever with these. There are expanded bass functionalities, and they definitely boom. As a personal preference, I generally do not go for heavy bass, preferring a more balanced, rounded, full sound, which these provide! Clarity and detail also recieve unexpectedly high marks; they are almost in the same class as my top-shelf, over-the-ears set that are much, much more expensive. While I do miss having noise cancellation for air travel, the value and quality here make me forget about that!
I am finding these are perfect on-the-go headphones that I keep with my laptop for work. They fold very well, and are super slim, making them easy to slip in and out of my messenger bag. They feel well-constructed and durable.
Long story short, these are my new workhorse headphones. Intuitive, quality, reliable, and comfortable. Oh- and they look stylish too!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
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