Customer reviews from jbl.com
JBL - Tune 720BT Over-Ear Bluetooth Headpones - 2024 - White
Average customer rating
4
(54 Reviews)
Rating breakdown 54 reviews
5 Stars
30
4 Stars
10
3 Stars
4
2 Stars
6
1 Star
4
100%of customers recommend this product.
(
21 out of
21)
Customer Reviews for JBL - Tune 720BT Over-Ear Bluetooth Headpones - 2024 - White
Customer Rating
1
on October 4, 2025
Posted by: Tommy157
Broke after minimal use, had to go back to my other pair of headphones, jbl 500bt, they last a long time
Response from jbl.comBy Customer Support, October 5, 2025
We appreciate your feedback. We're always looking for ways to improve. We would like to work with you directly to address your concerns. Please contact our customer support team through our official website or toll-free hotline.
Written by a customer while visiting jbl.com
Customer Rating
5
on October 6, 2025
Posted by: Juggalo
from Illinoi
So I got a pair and they are good
Really good quality and very comfortable and have a clean look
Really good quality and very comfortable and have a clean look
Written by a customer while visiting jbl.com
Customer Rating
5
Great battery life!!!
on October 11, 2025
Posted by: Salxor
Got this for my new job that allowed headphones and wanted something that might block some wood machinery noise/offer some hearing protection, as well as have great battery life. They block noise enough to wear with a saw running and cutting, they however don't work well on the high frequency from a plainer and a molding machine. I plan to find some NRR ear cups to swap out for the noise. The battery however exceeds what was advertised (possibly due to me keeping the volume down and phone closeby), I run these for 50 hrs and still have 80% leftover at the end of the week.
Written by a customer while visiting jbl.com
Customer Rating
2
Not worth the money
on November 4, 2025
Posted by: MrFinley
from NYC
Waste of money! I got bootleg apple h that sounds much better. I can hear everything with the supposed noise canceling on these when in the gym.
Written by a customer while visiting jbl.com
Customer Rating
5
Problem
on November 8, 2025
Posted by: Jimhi
from Arrington, TN
I bought the 720BT headphones to listen to the TV via a Bluetooth adapter. I have had no success getting them to pair with the adapter. It paired with my phone but it won’t pair with the adapter. How can I pair it with the adapter?
Written by a customer while visiting jbl.com
Customer Rating
4
on November 23, 2025
Posted by: Linuxuser33
I don't like the 2.5 mm jack on the end to the wire for it, and the wire is to short. I have a couple of devises that don't have Bluetooth and I need a longer wire for. I have longer audio cables that have 3.5 mm on both ends. Now I have go out and buy adapters or new wire with 2.5 and 3.5 ends. I bought the 720's for the price now I am spending more money to get them to work for the all the devices I want to use them for. The charging cable is too short too but I do have longer ones that work.
Written by a customer while visiting jbl.com