Customer reviews from swann.com
Swann - EVO 2K WiFi Security Camera, Weatherproof Outdoor, Color Night Vision, Motion Detect, Two-Way Audio, 32GB MicroSD - White
Average customer rating
3
(2 Reviews)
Rating breakdown 2 reviews
5 Stars
1
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
1
Customer Reviews for Swann - EVO 2K WiFi Security Camera, Weatherproof Outdoor, Color Night Vision, Motion Detect, Two-Way Audio, 32GB MicroSD - White
Customer Rating
5
Perfect Add-On for the Spots the Main System Missed
on May 13, 2025
Posted by: Dallas
After getting the wired system installed, I had one area near the back gate that just wasn’t worth the hassle of running more cables. Grabbed this wireless camera to cover it and honestly, it’s been a great little fix.
Didn’t expect much, but it set up easily and has held its own. The picture’s clear enough to see what’s going on and it blends in without drawing attention. Not something I’d rely on for full coverage, but for a spot the main system couldn’t reach, it’s done exactly what I needed.
Response from swann.comBy Mary, Swann Team, July 14, 2025
Hi Dallas,
Thank you for sharing your experience. We're glad to hear the wireless camera worked out as a practical solution for that hard-to-reach area. It’s great to know it set up easily and blends in while still delivering a clear picture, that’s exactly the kind of flexibility these add-ons are designed for.
If you ever have any questions or need assistance down the line, feel free to reach out to us at tech@swann.com. We're here to help.
Your feedback is truly appreciated.
Mary - Swann Team
Thank you for sharing your experience. We're glad to hear the wireless camera worked out as a practical solution for that hard-to-reach area. It’s great to know it set up easily and blends in while still delivering a clear picture, that’s exactly the kind of flexibility these add-ons are designed for.
If you ever have any questions or need assistance down the line, feel free to reach out to us at tech@swann.com. We're here to help.
Your feedback is truly appreciated.
Mary - Swann Team
Written by a customer while visiting swann.com
Customer Rating
1
Byer beware! Cameras go offline and miss events that matter.
on December 24, 2025
Posted by: Daveman2
When I first bought the cameras, they worked good. Always on-line, i could check each camera at any time from anywhere (Thank you Starlink.) But after about 6 month, and camera software updates, something changed. The cameras now go offline indiscriminately, for reason Swann cant explain. It is frustrating. They are now totally unreliable... a camera that is offline will turn come back on-line after an event but miss that event. I have spent hours on the phone with Swann, they cant fix it or are unwilling to. Eather way the worst investment ever. "Special note. I decided to bye Swann because the past cameras were reliable. The cameras i purchased in 2014 are still working, but are at the end of there life and technology is aging them out.
The just don't make them like they used to. "
The just don't make them like they used to. "
Response from swann.comBy Mary, Swann Team, December 28, 2025
Hi Dave,
Thank you for taking the time to share your detailed feedback. We’re genuinely sorry to hear about the issues you’ve been experiencing and understand how frustrating it is when a system that once worked reliably no longer performs as expected, especially when security and peace of mind are involved.
We appreciate you outlining the timeline so clearly, including the changes noticed after software updates and the time you’ve already spent working with our support team. Your long-term experience with Swann products, including systems dating back to 2014 that are still operating, makes your feedback particularly important to us.
We would like the opportunity to investigate this further and work with you toward the best possible resolution. We will be reaching out to you via email to gather additional details so we can review the behavior you’re seeing and explore available options.
Your feedback is truly appreciated, and we’re sorry that this experience has fallen short of expectations.
Mary – Swann Team
Thank you for taking the time to share your detailed feedback. We’re genuinely sorry to hear about the issues you’ve been experiencing and understand how frustrating it is when a system that once worked reliably no longer performs as expected, especially when security and peace of mind are involved.
We appreciate you outlining the timeline so clearly, including the changes noticed after software updates and the time you’ve already spent working with our support team. Your long-term experience with Swann products, including systems dating back to 2014 that are still operating, makes your feedback particularly important to us.
We would like the opportunity to investigate this further and work with you toward the best possible resolution. We will be reaching out to you via email to gather additional details so we can review the behavior you’re seeing and explore available options.
Your feedback is truly appreciated, and we’re sorry that this experience has fallen short of expectations.
Mary – Swann Team
Written by a customer while visiting swann.com