Customer reviews from swann.com
Swann - AdvancedX Wired NVR 4K Security Camera System 16 CH, 8 PoE Outdoor Cameras, 2TB, Color Night Vision, Motion Detect - White
Average customer rating
5
(2 Reviews)
Rating breakdown 2 reviews
5 Stars
2
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
0
Customer Reviews for Swann - AdvancedX Wired NVR 4K Security Camera System 16 CH, 8 PoE Outdoor Cameras, 2TB, Color Night Vision, Motion Detect - White
Customer Rating
5
No proper Owners manual.
on August 5, 2025
Posted by: Swan
I purchased this unit about a month ago. I’ve had a sworn news in my place for about 12 years was very happy with it. But this unit didn’t even come with a proper owners manual. I was very disappointed in that.
Response from swann.comBy Mary, Swann Team, August 5, 2025
Hi Peter,
Thank you for your continued trust in Swann over the past 12 years, we truly appreciate your loyalty. We’re sorry to hear that your new AdvancedX™ Wired NVR Security System didn’t include a proper owner’s manual. We understand how important it is to have clear setup and operating instructions, and we apologize for the inconvenience.
While many of our products now come with a quick start guide and rely on online manuals to reduce paper waste, we understand that having easy access to full setup instructions is still important. We’ll be sending you a separate email shortly with a digital copy of the full manual for your system.
If you need anything else in the meantime, don’t hesitate to reach out to us at tech@swann.com. We're always here to help.
Your feedback is truly appreciated.
Mary - Swann Team
Thank you for your continued trust in Swann over the past 12 years, we truly appreciate your loyalty. We’re sorry to hear that your new AdvancedX™ Wired NVR Security System didn’t include a proper owner’s manual. We understand how important it is to have clear setup and operating instructions, and we apologize for the inconvenience.
While many of our products now come with a quick start guide and rely on online manuals to reduce paper waste, we understand that having easy access to full setup instructions is still important. We’ll be sending you a separate email shortly with a digital copy of the full manual for your system.
If you need anything else in the meantime, don’t hesitate to reach out to us at tech@swann.com. We're always here to help.
Your feedback is truly appreciated.
Mary - Swann Team
Written by a customer while visiting swann.com
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting swann.com