Customer reviews from kitchenaid.com
KitchenAid - 4.2 Cu. Ft. Undercounter Double-Drawer Refrigerator/Freezer - Black Cabinet
Average customer rating
1
(1 Review)
Rating breakdown 1 review
5 Stars
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1 Star
1
0%of customers recommend this product.
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Customer Reviews for KitchenAid - 4.2 Cu. Ft. Undercounter Double-Drawer Refrigerator/Freezer - Black Cabinet
Customer Rating
1
Do not buy
on October 13, 2025
Posted by: Chris270
from NJ
Worked great for 2 years, now control board started blinking/different lights flashing, now it’s just dead and unit does not work. Impossible to replace control panel. This is almost 3K , do not buy! Should have lasted more than 2 years
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 16, 2025
We regret to hear that your Refrigerator is not living up to your standards.
We apologize for the concerns that you are experiencing with your Refrigerator. We value all of our customers, and we would like the opportunity to look into this further for you.
Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Refrigerator model/serial number, and reference Case #821327.
We're looking forward to hearing from you.
Marie Q
We apologize for the concerns that you are experiencing with your Refrigerator. We value all of our customers, and we would like the opportunity to look into this further for you.
Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Refrigerator model/serial number, and reference Case #821327.
We're looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com
