Customer reviews from kitchenaid.com
KitchenAid - 4.2 Cu. Ft. Undercounter Double-Drawer Refrigerator/Freezer - Custom Panel Ready
Average customer rating
3
(2 Reviews)
Rating breakdown 2 reviews
5 Stars
1
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
1
50%of customers recommend this product.
(
1 out of
2)
Customer Reviews for KitchenAid - 4.2 Cu. Ft. Undercounter Double-Drawer Refrigerator/Freezer - Custom Panel Ready
Customer Rating
5
Buy it you won't regret it!
on February 28, 2026
Posted by: MrThomp620
from Pasadena MD
Literally the best appliance I own. I find myself & my husband using this fridge more than our normal one. We have it in our island and it's so convenient just grab things from there and set up our meal! hopefully kitchenaid keeps making great things - Their hand crank can opener is AMAZING too
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Icemaker requires button push to stop making ice
on May 21, 2026
Posted by: Amrd18
They sent out a Whirlpool/Kitchenaid repairman today and he confirmed that only a manual push of a button on the led will stop the icemaker from making too much ice and falling out of the bin. They give you a bail arm
which does that automatically in most models but not this one, it has no function. So you must continuously watch the ice bin otherwise the ice builds up and falls out onto the floor. It can't be fixed or replace. Beware
which does that automatically in most models but not this one, it has no function. So you must continuously watch the ice bin otherwise the ice builds up and falls out onto the floor. It can't be fixed or replace. Beware
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, May 22, 2026
Thank you for reaching out and sharing your experience with us. We sincerely apologize for the disappointment and frustration you are feeling because your KitchenAid® Undercounter Drawer Refrigerator is not meeting your expectations. We truly value your business and are committed to helping you resolve this. If you have any questions or concerns with your Refrigerator, please feel free to connect with us using any of the options below:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 966061.
We’re looking forward to hearing from you and assisting you further.
Marie Q
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 966061.
We’re looking forward to hearing from you and assisting you further.
Marie Q
Written by a customer while visiting kitchenaid.com