Customer reviews from De'Longhi
De'Longhi - Dedica Duo Espresso Machine - Vanilla
Average customer rating
4.7
(155 Reviews)
Rating breakdown 155 reviews
5 Stars
119
4 Stars
24
3 Stars
7
2 Stars
5
1 Star
0
86%of customers recommend this product.
(
6 out of
7)
Customer Reviews for De'Longhi - Dedica Duo Espresso Machine - Vanilla
Customer Rating
5
Yes
on March 4, 2026
Posted by: RosaO
[This review was collected as part of a promotion.] This was so easy to setup and so easy to use . I love that it is compact and doesn’t take up a lot of space in my kitchen . The coffee consistently tastes good.
Written by a customer while visiting influenster.com
Posted by: Franziska
Length of ownership:1 month
Verified Purchase:Yes
well designed and built, makes great coffee, but terrible at frothing milk (weak pressure)
Response from De'LonghiBy De'Longhi Customer Service, March 9, 2026
Dear Franziska,
Thank you for sharing your experience with your De’Longhi Dedica Duo Espresso Machine (EC890M). We’re glad to hear that you’re enjoying the quality of the coffee and the overall design of the machine. We truly appreciate your feedback.
We’re sorry to hear about the low pressure you’re experiencing while frothing milk. We’d be happy to guide you through a few quick steps—such as ensuring the steam circuit is fully primed and checking for any blockages in the steam wand—that often restore strong, consistent steam performance. Once you contact us, we can walk you through personalized troubleshooting to improve the milk froth results.
To address the issue, please feel free to chat with a Live Expert at:
https://www.delonghi.com/en-us/delonghi-support
and click Chat at the bottom right. We’ll be happy to assist you further.
Kind regards,
De'Longhi Group Customer Care
Thank you for sharing your experience with your De’Longhi Dedica Duo Espresso Machine (EC890M). We’re glad to hear that you’re enjoying the quality of the coffee and the overall design of the machine. We truly appreciate your feedback.
We’re sorry to hear about the low pressure you’re experiencing while frothing milk. We’d be happy to guide you through a few quick steps—such as ensuring the steam circuit is fully primed and checking for any blockages in the steam wand—that often restore strong, consistent steam performance. Once you contact us, we can walk you through personalized troubleshooting to improve the milk froth results.
To address the issue, please feel free to chat with a Live Expert at:
https://www.delonghi.com/en-us/delonghi-support
and click Chat at the bottom right. We’ll be happy to assist you further.
Kind regards,
De'Longhi Group Customer Care
Written by a customer while visiting De'Longhi
Customer Rating
5
Nice Compact Machine
on May 17, 2025
Posted by: lynnjones899dfeaa_8348
[This review was collected as part of a promotion.] I like how it's not a big espresso machine so fits well on my counter with everything else. It took me a little bit to learn since I haven't had an espresso machine before but it wasn't hard to figure out.
Written by a customer while visiting De'Longhi