Customer reviews from De'Longhi
De'Longhi - Dedica Duo Espresso Machine - Vanilla
Average customer rating
4.6
(159 Reviews)
Rating breakdown 159 reviews
5 Stars
122
4 Stars
24
3 Stars
7
2 Stars
5
1 Star
1
80%of customers recommend this product.
(
8 out of
10)
Customer Reviews for De'Longhi - Dedica Duo Espresso Machine - Vanilla
Customer Rating
3
Leaks
on May 14, 2025
Posted by: coriz1_6694
[This review was collected as part of a promotion.] This machine looks great great for space and lots of good functions that I would love to work. however, the machine leaks everywhere so when you put the water in the back and turn it on the seal is not great. There’s water all over the cabinet. It was not a fantastic experience. I tried adjusting things. It worked for another five or 6 cups and then went back to leaking. Can’t say that I recommend this product because I don’t know how reliable it is without be all over everything.
Response from De'LonghiBy De’Longhi Customer Service, August 22, 2025
Thank you for sharing your feedback. We're glad to hear that you enjoy the design and functionality of our product. However, we’re sorry to learn about the leakage issue you experienced. We understand how important reliability is and want to ensure your concern is addressed promptly. Please feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support – click to chat at the bottom right. We value you as our customer and look forward to resolving this matter promptly.
Response from De'LonghiBy De’Longhi Customer Service, August 1, 2025
Thank you for sharing your feedback. I'm truly sorry to hear about your experience with the machine leaking. It’s frustrating when a product doesn’t meet expectations.
To address the issue, I recommend checking the seal and ensuring it is properly fitted. Sometimes, a thorough cleaning of the seal and surrounding areas can help. If the problem persists, feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support - click to chat at the bottom right. We value you as our customer and look forward to resolving this matter promptly.
To address the issue, I recommend checking the seal and ensuring it is properly fitted. Sometimes, a thorough cleaning of the seal and surrounding areas can help. If the problem persists, feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support - click to chat at the bottom right. We value you as our customer and look forward to resolving this matter promptly.
Written by a customer while visiting De'Longhi
Customer Rating
5
The DeLonghi Dedica Duo espresso maker is the perf
on May 13, 2025
Posted by: timha5a6_389
[This review was collected as part of a promotion.] DeLonghi Dedica Duo espresso, cappuccino and cold brew coffee maker was gifted to me. First off, the Duo in the name is pointing out the cold brew option added to this DeLonghi Dedica. I love coffee in general and always make a pot each day, every morning. I was thrilled to start using the DeLonghi Dedica Duo to make espresso and lattes. I have much to learn on perfecting the perfect cup of espresso and using the DeLonghi Dedica Duo is the perfect machine to not only learn on but take my coffee drinks to the next level. It comes with everything needed to get started. Pick your favorite espresso beans, get that grind perfected and we are off. I love the see through water tank on the back of the machine. The tamper is great, but the included scoop also has a make shift tamper on it too. It has both single shot and double shot screens, depending upon the shot you are pouring. The steaming option helps create that perfect latte. Everything is easy to clean up afterwards and start off again making your next espresso pour. The DeLonghi Dedica Duo espresso maker is the perfect machine for anyone and I highly suggest it. This is a great espresso machine and I would highly recommend this or any of the DeLonghi models as they have invested time in offering a great product.
Written by a customer while visiting De'Longhi
Customer Rating
5
Expensive for convenience
on May 12, 2025
Posted by: heatheru2_3026
[This review was collected as part of a promotion.] I have to say, I love having this, but for cost, I would have continued making espresso on my stove top. The espresso is delicious, convenient and I can make one cup at a time which I do love. Cleaning the machine is a breeze too.
Written by a customer while visiting De'Longhi
Customer Rating
5
Amazing!
on May 10, 2025
Posted by: ruipingshennett_6344
[This review was collected as part of a promotion.] If you love, espresso and other types of specialty coffee, drinkers, then this is the perfect coffee maker. It was so easy to set up and super simple to use. I also love how easy it is to clean up after you’re done. This is the perfect size for our family of two.
Written by a customer while visiting De'Longhi
Customer Rating
5
The yummiest & freshest tasting coffee!
on May 10, 2025
Posted by: kennamcmillin_4340
[This review was collected as part of a promotion.] I have been looking for an espresso maker and I am so grateful to have been sent this one! It makes the yummiest & freshest tasting coffee, it is so easy to figure out, and very easy to keep clean. I definitely recommend.
Written by a customer while visiting De'Longhi
Customer Rating
5
Awesome espresso maker!
on May 9, 2025
Posted by: shannonp175_7824
[This review was collected as part of a promotion.] This espresso maker is easy to use and the drinks are very tasty! It has so far been very easy to clean, which is very helpful. The machine has a nice sleek design and feels high quality. I would definitely recommend.
Written by a customer while visiting De'Longhi
Customer Rating
5
Your own barista at home
on May 9, 2025
Posted by: madelineg73_8597
[This review was collected as part of a promotion.] Love this espresso machine! I love that it has a cold brew mode and espresso so you can have any kind of coffee you want despite the temperature. I am going to save so much money by using this at home and still get the high quality coffee I love.
Written by a customer while visiting De'Longhi
Customer Rating
4
High quality, rapid brewing, small countertop foot
on May 9, 2025
Posted by: drpunchy_1479
[This review was collected as part of a promotion.] Pros: pretty straightforward and user friendly. Components seem high quality and well made. Only plastic part is a scoop with packing end, but also has weighted metal packing device. 2 different size strainer cups (single/double). Brewing attachment secures tightly, strainer cup easy to pop out and clean. Not clear how to clean steamer arm, so I just ran it in water a couple times. Good sized reservoir, and brews rapidly!
Cons: Seems to brew a little weakly-possibly because it's so rapid? I also was cautious about overfilling it but was using one scoop for the deeper cup, so may be that I just needed to add more as well, however I noticed a fair bit of water sitting in the cup with the grounds after brewing each time, which is why I suspect it's not totally user error. Steamer is VERY loud. I know most are to some degree, but this seemed excessive. No stealing this without waking your SO in the morning! Tried to attach a video, but it wouldn't upload.
Written by a customer while visiting De'Longhi