Customer reviews from De'Longhi
De'Longhi - Dedica Duo Espresso Machine - Vanilla
Average customer rating
4.7
(108 Reviews)
Rating breakdown 108 reviews
5 Stars
86
4 Stars
13
3 Stars
6
2 Stars
3
1 Star
0
75%of customers recommend this product.
(
6 out of
8)
Customer Reviews for De'Longhi - Dedica Duo Espresso Machine - Vanilla
Posted by: millietsr
Verified Purchase:Yes
Excellent product!!! Quiet, quick, and very efficient. Compact design and removable/re-fillable water cannister on rear of machine holds enough water to last a long time!
We're LOVING it and using it constantly!!!
We're LOVING it and using it constantly!!!
Written by a customer while visiting De'Longhi
Posted by: Shradha
Verified Purchase:Yes
Perfect espresso machine to get started with. Super easy to operate and minimal clean up. Definitely recommend.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: Diana G
Verified Purchase:Yes
I wouldnt suggest to get this if you're looking for a good espresso and quick steamming, but the machine looks nice. The cold brew takes about 5 min and it doesnt came out cold
Response from De'LonghiBy De'Longhi Customer Service, January 8, 2026
Dear Diana G,
Thank you for sharing your feedback on the Dedica Duo Espresso Machine, Vanilla (Product ID: EC890WI). We appreciate your comments on its design and understand your concerns regarding espresso quality and cold brew performance.
To help improve your experience, we recommend checking the grind size and tamping pressure for better espresso extraction, and ensuring the cold brew function uses chilled water for optimal results. For personalized guidance, please feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support and click Chat at the bottom right. We’ll be happy to assist you further.
Kind regards,
Thank you for sharing your feedback on the Dedica Duo Espresso Machine, Vanilla (Product ID: EC890WI). We appreciate your comments on its design and understand your concerns regarding espresso quality and cold brew performance.
To help improve your experience, we recommend checking the grind size and tamping pressure for better espresso extraction, and ensuring the cold brew function uses chilled water for optimal results. For personalized guidance, please feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support and click Chat at the bottom right. We’ll be happy to assist you further.
Kind regards,
Written by a customer while visiting De'Longhi
Posted by: millietsr
Verified Purchase:Yes
Love it! Highly suggest making this purchase today!
Written by a customer while visiting De'Longhi
Posted by: Nan
Length of ownership:1 month
Verified Purchase:Yes
Mi cafetera es una EXCELENTE cafetera, la adoro! Café exquisito y en breve. Estoy muy feliz con ella.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: JV
Length of ownership:1 month
Verified Purchase:Yes
Espresso tastes great but having issues steaming milk.
No, I would not recommend this to a friend.
Response from De'LonghiBy De'Longhi Customer Service, January 8, 2026
Dear JV,
Thank you for sharing your experience with the De’Longhi Dedica Duo Espresso Machine, Metal (EC890M). We’re glad to hear you enjoy the taste of the espresso, but we completely understand how frustrating it can be to experience issues with steaming milk. Your feedback is very important to us as we work to ensure every feature performs as expected.
To address this promptly, please feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support and click Chat at the bottom right. We’re committed to helping you get the best results from your machine and making your coffee experience enjoyable
Kind regards,
Thank you for sharing your experience with the De’Longhi Dedica Duo Espresso Machine, Metal (EC890M). We’re glad to hear you enjoy the taste of the espresso, but we completely understand how frustrating it can be to experience issues with steaming milk. Your feedback is very important to us as we work to ensure every feature performs as expected.
To address this promptly, please feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support and click Chat at the bottom right. We’re committed to helping you get the best results from your machine and making your coffee experience enjoyable
Kind regards,
Written by a customer while visiting De'Longhi
Posted by: Lolo
Verified Purchase:Yes
Very easy to use and makes excellent espresso and doesn’t take much counter space
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: Marin
Length of ownership:1 month
Verified Purchase:Yes
Great little machine. Does what it supposed to do.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi